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Labgen LIS Reviews

User Rating

4.2/5 (Based on 14 Ratings)

Rating Distribution

  • Excellent

    71.4%
  • Very Good

    7.1%
  • Average

    7.1%
  • Poor

    0%
  • Terrible

    14.3%

Do You Use Labgen LIS?

Write a Review
Reviews
AA

Alex A

November 15, 2023 Source: G2.com
"LABGEN Review"
What do you like best about LABGEN LIS?

LabGen is robust and simple to use. The integration capabilities coupled with the order entry interface is among the best we have used in 10+ years experience. The reporting capabilities are also extensive which is critical to our business management.

What do you dislike about LABGEN LIS?

At first it looks overly simple to the naked eye. But once you dive the software is intricate yet maintaining a degree of simplicity.

What problems is LABGEN LIS solving and how is that benefiting you?

General lab management, analytics via reporting, and integration.

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AU

Anonymous User

March 2, 2020 Source: G2.com
"Well known and trusted company"
What do you like best about LABGEN LIS?

-Quick and professional support

-User friendly system

-Built-in functionality required for different specialties, as clinical, pathology, toxicology

-Two in one LIS and billing system

What do you dislike about LABGEN LIS?

Haven't had any issues lately. Great team to work with

What problems is LABGEN LIS solving and how is that benefiting you?

EMR Interfaces. Open for customization per EMR or client's request

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rr

rebecca r

February 28, 2020 Source: G2.com
"Excellent , Fast, Easy to Use"
What do you like best about LABGEN LIS?

Navigating through Labgen is a breeze. Very simple commands and fast speed.

What do you dislike about LABGEN LIS?

no issues to report at this time. happy with the program

Recommendations to others considering LABGEN LIS:

great product and service is excellent

What problems is LABGEN LIS solving and how is that benefiting you?

getting our clients their patient results in a timely matter.

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AU

Anonymous User

November 11, 2019 Source: G2.com
"Vice President"
What do you like best about LABGEN LIS?

The personalized feel and consistency of the software.

What do you dislike about LABGEN LIS?

Pulling key performance indicators to measure revenue/testing/clients can be very difficult.

Recommendations to others considering LABGEN LIS:

If you are looking for a robust LIS from a company with over 50 years of combined experience in the lab industry, labgen is the way to go!

What problems is LABGEN LIS solving and how is that benefiting you?

Labgen is very consistent and robust. We are never down and every day when we log-in or our clients log in online, they can confidently expect the program to be working properly. Labgen is also compatible with every EMR so compatibility and connectivity has NEVER been an issue.

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MC

Mark C

September 6, 2019 Source: G2.com
"Very pleased"
What do you like best about LABGEN LIS?

Pricing options and the level of support is great compared to other LIS vendors.

What do you dislike about LABGEN LIS?

I would like there to be a forum for training or other common questions.

What problems is LABGEN LIS solving and how is that benefiting you?

LabGen gives us a better more reliable Lab workflow that allows us to focus on patient care rather than troubleshooting issues with computer systems. We're able to integrate with our clients and partners via industry standard HL7 interfaces.

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SG

Suhas G

February 28, 2020 Source: G2.com
"They have good knowledgeable team to help for any issue"
What do you like best about LABGEN LIS?

User friendly LIS system and good support team

What do you dislike about LABGEN LIS?

Not much! Occasionally takes longer time to fix issue.

What problems is LABGEN LIS solving and how is that benefiting you?

We have bi-directional interface which makes easier for staff and providers to see real time status of results and pending orders

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AU

Anonymous User

February 28, 2020 Source: G2.com
"User friendly and efficient"
What do you like best about LABGEN LIS?

The support we get is thorough and quick. They follow up until the issue is resolved to our satisfaction.

What do you dislike about LABGEN LIS?

Although we have worked around it, when they loaded it on our system it was not clean. Too much minutia we do not use.

Recommendations to others considering LABGEN LIS:

Highly rec.

What problems is LABGEN LIS solving and how is that benefiting you?

Labgen has made us much more efficient as a lab. They are able to connect to any office's EHR system is relatively short time. As I mentioned above they jump on any problems quickly and get them resolved quickly. That is critical in order to keep our clients happy. I briefly played with the idea of switching LIS systems (you know the grass is always greener) and could not find one equivalent one.

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AU

Anonymous User

November 14, 2019 Source: G2.com
"Easy to work with HL7 Interface Team"
What do you like best about LABGEN LIS?

LIS with good Billing System. Everything in one platform

What do you dislike about LABGEN LIS?

Support Teams are lacking to understand front end users' problems, more improvement needed on rules(Compendium/Results)

What problems is LABGEN LIS solving and how is that benefiting you?

I don't know

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AU

Anonymous User

April 18, 2022 Source: G2.com
"ups and downs"
What do you like best about LABGEN LIS?

I like how easy it is to navigate and use the functions. I like the multiply functions Labgen has.

What do you dislike about LABGEN LIS?

I dislike the how the system would glitch on me and not process a command or order.

Recommendations to others considering LABGEN LIS:

Make sure you have a sturdy IT team. The program has issues that take time to be fixed. Thr easiest way to get through it is to work through it all.

What problems is LABGEN LIS solving and how is that benefiting you?

I used Labgen to order medical test. Labgen was being used as LIMS. I realized it was a quick way to process orders

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AU

Anonymous User

May 6, 2021 Source: G2.com
"Never again"
What do you like best about LABGEN LIS?

Not sure there is anything I particularly like.

What do you dislike about LABGEN LIS?

The customer service, the quality of work provided, etc.

Recommendations to others considering LABGEN LIS:

Don't use them. Literally, try anybody else.

What problems is LABGEN LIS solving and how is that benefiting you?

Just trying to set-up routine LIS with Chemistry tests and CBC's. Took them several months, and Horiba and Bio-Rad basically questioned whether they knew how to do anything.

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