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Kluster Reviews

User Rating

4.6/5 (Based on 297 Ratings)

Rating Distribution

  • Excellent

    65%
  • Very Good

    30.6%
  • Average

    4%
  • Poor

    0.3%
  • Terrible

    0%

Do You Use Kluster?

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Review Summary

Kluster is a popular SaaS platform for sales forecasting and pipeline management, receiving high praise for its user-friendly interface and insightful analytics. Users appreciate the platform's ability to provide a clear overview of deals, identify potential risks, and track progress against goals. While some users find the initial setup process cumbersome, and some report a slight delay in HubSpot integration, the majority find Kluster's value outweighs these minor drawbacks. Several users highlight the platform's ease of use and ability to cut through the noise of data, ultimately leading to more accurate forecasting and informed decision-making.

Pros

  • Provides valuable insights and data for sales forecasting, helping reps shorten sales cycles and win deals effectively.
  • Offers a userfriendly interface with features like draganddrop functionality, making forecasting simple and efficient.
  • Integrates seamlessly with popular CRMs like HubSpot and Salesforce, eliminating the need for duplicate data entry.

Cons

  • The platform can be slightly slow in updating data from CRMs to Kluster, potentially leading to delays in analysis.
  • While Kluster offers a wide range of reports and insights, some users may find the extensive amount of information overwhelming at first.
  • Kluster is primarily focused on forecasting and pipeline visibility, and may not be as comprehensive for other salesrelated tasks.

AI-Generated from the text of User Reviews

Reviews
PE

Peter E

May 27, 2025 Source: G2.com
Great product which provides incredible insights for the business on both past and future prospects
What do you like best about Kluster?
Kluster can provide detailed information about our pipeline and our forecasting capabilities by showing the deals in an easy to view and accessible way. Kluster can also hold our static data in salesforce in a way we can use it to see how things are progressing and improvements. The almost limitless charting capabilities show the data in a variety of different but accessible ways.
What do you dislike about Kluster?
The team (Holly, Patrick and Olivia) are also incredibly friendly and helpful as ever to provide solutions to the problems we are having.
Recommendations to others considering Kluster?
Kluster integrates with Salesforce incredibly easily.
What problems is Kluster solving and how is that benefiting you?
It can be a bit complicated to find the chart which you are looking for. I think the filters could work slightly better as using this instead of lens' is easier to navigate.
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RC

Rokas C

May 27, 2025 Source: G2.com
Quick and effective collaboration!
What do you like best about Kluster?
Their customer support and the relationship with Kluster is excellent which truly helps build and get the most out of what Kluster has to offer. The platform is easy to use and clear!
What do you dislike about Kluster?
Having to pay for colour schemes seems like a nuisance. Some of the graphs and filters could be easier if they could be configured manually without asking for assistance
What problems is Kluster solving and how is that benefiting you?
It is the source of our forecasting, financial reporting and revenue analytics that we use for our board of execs.
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AA

Arnas A

May 23, 2025 Source: G2.com
Rich data slicing tool for managing revops/sales
What do you like best about Kluster?
Quick zoom into a specific metric and the ability to build out your own dashboards. The ability to use it every day and have it integrated into other tools to ease the duplication of data entry. Great customer support and onboarding.
What do you dislike about Kluster?
There are a lot of things, so you need to know your stuff or customise it so that you see what is important to you.
What problems is Kluster solving and how is that benefiting you?
Forecasting of Sales, Deal review, pipeline review.
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KS

Kyle S

May 23, 2025 Source: G2.com
With Kluster, I can everything I need in the platform, and it is quick and easy to go in each week and submit my forecast Intuitive, easy to use, and quick!
What do you like best about Kluster?
everything in one place, changes made in Kuster track to Salesforce.
What do you dislike about Kluster?
Recommendations to others considering Kluster?
Ease of use, drag to drop forecasting is fantastic.
What problems is Kluster solving and how is that benefiting you?
The high level 'AI forecast' figures are difficult to understand, dont have much confidence in that number.
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VS

Verified User in Computer Software

November 12, 2024 Source: G2.com
Great platform for forecasting
What do you like best about Kluster?
The accuracty for the calls it is able to make. It is brilliant for segmenting our different divisions and regions and gives us clear view an extremely accurate forecast roll-up. We can make calls many future months in advance.
What do you dislike about Kluster?
A lot of bloat, but might be useful if we had further adoption outstanding the forecasting.
What problems is Kluster solving and how is that benefiting you?
We are using kluster to help with forecasting.
Read more
VS

Verified User in Information Technology and Services

November 12, 2024 Source: G2.com
Great platform for accurate forecasting trends.
What do you like best about Kluster?
The visuals make it easy to navigate and see what you need to see.
What do you dislike about Kluster?
Feels like there are too many dashboards when realistically you only use 2 or 3 on a regular basis.
What problems is Kluster solving and how is that benefiting you?
Kluster is giving us forecasting trends and patterns that we can't get manually.
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RM

Robyn M

November 6, 2024 Source: G2.com
Detailed yet easy to use way to forecast for sales reps.
What do you like best about Kluster?
- Syncs up well with our CRM (Hubspot) with good break down of attainment.
What do you dislike about Kluster?
- Ability to add notes for forecast submissions.
Recommendations to others considering Kluster?
- We use a Hybrid Model, and I think the layout facilitates the 2-pronged forecast very well. It's clear.
What problems is Kluster solving and how is that benefiting you?
- Great data on your performance as a rep and deal velocity / avg size etc.
Read more
VS

Verified User in Financial Services

November 4, 2024 Source: G2.com
Great pipeline overview
What do you like best about Kluster?
I like the pipeline news feed and the fact that gives you insights on what actions to take.
What do you dislike about Kluster?
Sometimes it is a bit slow in projecting data from CRM.
What problems is Kluster solving and how is that benefiting you?
I am able to easily scroll through my pipeline and understand the stage of each deal in detail.
Read more
JI

Jonathon I

November 4, 2024 Source: G2.com
Forecasting heaven
What do you like best about Kluster?
We moved to Kluster to help solve our issues with forecasting, which we were previously doing in an alternative platform. Now we have a standardised and clear view of the full teams forecast, manual and AI. The calls we are making are 95-98% accurate, the platform has been brilliant.
What do you dislike about Kluster?
Software can be a little bloated with so many views, but when build what you want it is great.
What problems is Kluster solving and how is that benefiting you?
It's helping us with our forecasting and accuracy in forecasting on a monthly and quarterly view. It is also helping with pacing for month or quarter.
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🛫A

🛫 A

November 4, 2024 Source: G2.com
Kluster helps us to effectively forecast performance
What do you like best about Kluster?
It's automation in taking into consideration historic sales performance to determine what we need pipeline wise to hit future goals
What do you dislike about Kluster?
nothing comes to mind, every sales team should use it to be better at forecasting
What problems is Kluster solving and how is that benefiting you?
Forecasting is challenging, many things affect our ability to forecast effectively. But Kluster and its AI tool are routinely on the money when it comes to telling us how long deals will take, what the health of the deal is and how much pipeline we need to close what we need to hit targets.
Read more

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