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Klarna Reviews

User Rating

4.4/5 (Based on 2,709 Ratings)

Rating Distribution

  • Excellent

    79.8%
  • Very Good

    4.1%
  • Average

    2.8%
  • Poor

    2.5%
  • Terrible

    10.8%

User Sentiments

Flexible Payment Options, Ease of Use, Convenient Buy Now Pay Later service, Helpful Customer Support

Inconsistent Purchase Power Limits, Unreliable Customer Service , Confusing Return Process, Hidden Fees

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Review Summary

Users appreciate Klarna's user-friendly interface, highlighting its seamless checkout process and intuitive design. Many reviewers emphasize the convenience and flexibility offered by Klarna's payment options, enabling them to make purchases without having to pay the full amount upfront. Additionally, Klarna's customer service is frequently praised for its responsiveness and helpfulness in addressing any issues or inquiries. However, some reviewers express concerns about occasional technical glitches and occasional delays in processing refunds.

Pros

  • Hasslefree checkout experience: Klarna provides a smooth and quick checkout process, enabling customers to make purchases with a few clicks.
  • Flexible payment options: Klarna offers a variety of payment options, including pay later, monthly installments, and direct debit, giving customers the flexibility to choose a plan that suits their financial situation.

Cons

  • Potential for overspending: Klarna's flexible payment options may encourage customers to overspend, leading to potential debt.
  • Limited customer service availability: Some users have reported difficulties in reaching Klarna's customer service team, resulting in delayed responses or unresolved issues.

AI-Generated from the text of User Reviews

Reviews
R

Richard

November 21, 2024 Source: Trustpilot.com
Brilliant company I've used karnataka…
Brilliant company I've used karnataka for a couple of years now, it's so easy to use and reliable, if I've ever had a problem with an order klarna have sorted it out for me, hassle free can definitely recommend
Read more
AP

Anthony Puckrin

November 21, 2024 Source: Trustpilot.com
I LOVE KLARNA ME
no complaints from me
Read more
KO

Kenneth Ochei

November 21, 2024 Source: Trustpilot.com
Great place to be
Date of experience: November 21, 2024
Read more
c

customerAnthony

November 20, 2024 Source: Trustpilot.com
It's a great app I appreciate this app…
It's a great app I appreciate this app helps me get what I want when I want it
Read more
FG

Florence Greene

November 20, 2024 Source: Trustpilot.com
Love this site
Date of experience: November 20, 2024
Read more
TH

Treva Harrison

November 20, 2024 Source: Trustpilot.com
Dreams come true…
They made doing these i could only dream of doing possible by allowing me to break the expense up in for payments. Not only was I able to shop, I was also able to travel and see the WORLD!!!
Read more
NB

Natasha Borges

November 20, 2024 Source: Trustpilot.com
Really easy to use and very helpful to…
Really easy to use and very helpful to save money
Read more
N

NJ

November 20, 2024 Source: Trustpilot.com
Life changing
Great way to buy alot of stuff and get it while you pay over time with no interest fee.
Read more
L

LOLAlola

November 20, 2024 Source: Trustpilot.com
Only have had one bad experience…
Only have had one bad experience otherwise this is a great company. It really helps me stretch my dollar and get what I need today without waiting and saving up. Before it was always an issue of judging what was more important this pay check but now i can make purchases and it automatically take the payments overtime. Its a game changer. Thank you for this service it really helps families more than you know.
Read more
M

Maria

November 20, 2024 Source: Trustpilot.com
Transaction very easy and the…
Transaction very easy and the convenience of paying in installments.
Read more

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