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Kizen Reviews

User Rating

4.7/5 (Based on 33 Ratings)

Rating Distribution

  • Excellent

    75.8%
  • Very Good

    18.2%
  • Average

    3%
  • Poor

    3%
  • Terrible

    0%

Do You Use Kizen?

Write a Review
Reviews
SW

Steven W

May 24, 2023 Source: G2.com
"Kizen has changed our company"
What do you like best about Kizen?

The level of automation, data collection, and ability to have a log of activity and accountability has helped improve quality of external communication with brand consistency.

What do you dislike about Kizen?

The skills needed to manage automation is not easily managed internal and still require Kizen account manager to help make changes.

What problems is Kizen solving and how is that benefiting you?

Tracking of communication, cash flow projections, inventory allocation, and internal data for multiple departments in one system

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SF

Sara F

May 23, 2023 Source: G2.com
"Great tool to save time for small architecture firm"
What do you like best about Kizen?

We love the ability to track time and invoice clients with automations set up for different types of clients with email templates based on hourly/lump sum projects (used to use Excel). We also appreciate the reminder emails to follow up with clients on their invoices and reminder to bill active projects.

What do you dislike about Kizen?

Getting the automations and email templates set up and then working out the bugs for different client types took some time, but it's been smooth sailing since then.

What problems is Kizen solving and how is that benefiting you?

Automation of invoicing and database for sending out marketing info. The product has reduced time spent logging time, creating invoices, and ensuring we send out reminder emails to get paid in a timely manner.

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JR

Jake R

May 22, 2023 Source: G2.com
"KIZEN is easy to use and powerful!"
What do you like best about Kizen?

KIZEN does everything I need from a lead management service and more. It's automations are super helpful for tracking lead status and requesting updates from my team. I really enjoy using the email and form builders as well. Customer service is amazing as well.

What do you dislike about Kizen?

It can be pricy if you have a large team. I have also had a tough time navigating some of the settings areas on the website, but eventually was able to figure out where everything was located.

What problems is Kizen solving and how is that benefiting you?

It is helping me track leads from various sources and keep a current status for each entry. It also notifies my team to update leads via automation that I created.

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EM

Elise M

May 22, 2023 Source: G2.com
"Amazing time saver!"
What do you like best about Kizen?

I love the clean UI and it is so customizable to our business needs and workflows.

What do you dislike about Kizen?

I would really like to see more organizational capabilities for all our templates and automations and workflows

What problems is Kizen solving and how is that benefiting you?

It is allowing us to do more with less! It also has eliminated multiple spreadsheets that we use to have to keep manually updated with information

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NG

Natalie G

May 22, 2023 Source: G2.com
"Agile CRM tool with excellent customer service"
What do you like best about Kizen?

We are able to customize and adjust the system, forms, displays, and more to fit our business needs. As the company grows, we can tweak Kizen to be what we need, instead of fitting ourselves into what the product offers. Also, the sucker service is spectacular. From custom build outs to how-to videos, to regular check ins, it really feels like the Kizen team wants to make the system work for us in every way.

What do you dislike about Kizen?

I think there could be a bit more flexibility in reporting services. I'd love to be able to easily export my dashboards as a PDF to share with team members who don't use the system. I'd also like the ability to create my own visual representations of our data similar to how tableau works, instead of just the options in the tool.

What problems is Kizen solving and how is that benefiting you?

We are using Kizen for several different functions. We maintain our customer database, track our deals/purchase orders, and now create/send our marketing updates. It is our central "source of truth" for all things sales/marketing related.

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LP

Lucca P

December 13, 2021 Source: G2.com
"Kizen é um ótimo recurso para aumentar as vendas"
What do you like best about Kizen?

A kizen conseguiu dobrar a meta da minha companhia, Dasa. Conseguimos novos leads de clientes, com um marketing de qualidade e impulsionando nossos produtos para o mercado.

What do you dislike about Kizen?

Gosto de tudo, pois a plataforma apenas trouxe benefícios para a companhia, eu como linha de frente do projeto investi nesse recurso poderoso, e tivemos um aumento de 64% nas vendas do nosso produto, com a melhor qualidade. A Kizen superou as minhas expectativas, super recomendo para médias e grandes empresas.

What problems is Kizen solving and how is that benefiting you?

Conseguimos captar os clientes certos, fazendo com que a informação chegasse com muito mais praticidade, alcançamos um grande público com a divulgação do marketing da nossa marca. Graças a Kizen.

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FH

Fatima H

November 24, 2021 Source: G2.com
"kizen"
What do you like best about Kizen?

kizen is the best application to interact with clients and make healthy relationships with customers, and it manages customer information. This software is secure for clients data and easily managable

What do you dislike about Kizen?

Everything is good in this software but make pricing low pricing is a little bit high for regular companies, and the disign of the software need to upgrade for more refined solutions

Recommendations to others considering Kizen:

I would highly suggest Kizen for business sales

What problems is Kizen solving and how is that benefiting you?

This software helps to enhance skills and helps in digital maketing, a suitable platform to support customers and boost sales. It also develops productivity and helps to achieve goals for business growth and challenges; the best part is that they have an online technical support chat team.

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TF

Trevor F

November 27, 2019 Source: G2.com
"This team is the best thing that's happened to us!"
What do you like best about Kizen?

Since we started using Kizen we've been able to take a stronger hold in our market and we're excited to see how much we can grow with their continued help and insight. Their customer support has helped up seamlessly import their program and it's really improved productivity across the whole team!

What do you dislike about Kizen?

So far I do not have much to complain about. Sometimes the pages take a little longer to refresh than I'd like, but that may be my internet.

What problems is Kizen solving and how is that benefiting you?

Pipeline potential and what we have the capacity to extend ourselves to is the most beneficial development so far. This should help us to manage our bidding in a way we've never been able to visualize as clearly before now.

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NH

Nick H

November 25, 2019 Source: G2.com
"Extremely intuitive tool that has greatly enhanced our team's productivity"
What do you like best about Kizen?

Kizen has improved collaboration among our team, increased productivity, and allowed us to gain better insight into our business. Our team had been using Salesforce for 4+ years and ended up having to pay for additional third-party applications to piece together a solution that still didn't work perfectly for us. The transition to Kizen from Salesforce was seamless, and the Kizen team was there to walk us through it every step of the way. We have been nothing short of impressed with Kizen's best-in-class product suite and team.

What do you dislike about Kizen?

As of now, we have been completely satisfied with Kizen.

Recommendations to others considering Kizen:

I would highly recommend switching to Kizen - it has met and exceeded all of our expectations.

What problems is Kizen solving and how is that benefiting you?

We are using Kizen to manage our business development efforts, making sure we are staying in front of all the right prospects. Kizen's ease of use has led to more team members actually using the CRM, thus allowing for more accurate reporting and insights. As we accumulate more data in Kizen, we plan to utilize Kizen's automation tools to drive further productivity improvements.

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AU

Anonymous User

November 23, 2019 Source: G2.com
"Perfect for managing inbound leads "
What do you like best about Kizen?

Kizen’s Sales CRM is hugely underrated. Not only does it allow for seamless communication within sales teams and inter-departmental collaboration, but it’s also device-agnostic. Sales teams can view contact records and dashboards, log in-person meetings or virtual calls, schedule activities for follow-up, etc. from their phones, tablets, or desktops.

What do you dislike about Kizen?

I have no complaints at the moment. Everything works as I expected it to.

What problems is Kizen solving and how is that benefiting you?

I wasn’t solving a specific problem but was familiar with and tired of the current marketing automation and sales CRM options available. That was the catalyst to giving Kizen a shot. I started on a free trial and the rest is history.

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