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Kickfin Reviews

User Sentiments

Fast Tip Payments, Reduced Cash Handling, Easy to Use Interface, Improved Employee Satisfaction

Limited POS Integrations, Occasional Login Issues, Lack of Mobile App, Difficulty with Bulk User Management

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Review Summary

Kickfin is highly praised by users for its convenience and efficiency in managing employee tips. Managers appreciate the reduction in cash handling and the streamlined accounting processes. Employees value the instant access to their tips, eliminating the need for bank runs and cash management. Some users report occasional frustrations with weekend or holiday payouts and login security, while others wish for a mobile app or deeper POS integration. Overall, Kickfin is seen as a valuable solution for restaurants seeking to simplify tip distribution and enhance employee satisfaction.

Pros

  • Streamlines credit card tip payouts and accounting, making jobs easier.
  • Employees receive immediate money, reducing bank trips for change.
  • Reduces cash on hand for managers, improving security and efficiency.
  • Provides easy review of previous payments and more information on homepage.

Cons

  • Difficult with large weekend/holiday payouts due to bank closures.
  • Requires a code to be sent to your phone for login, causing inconvenience.
  • New version has extra steps compared to early version, needing time to adjust.
  • User management interface can be userunfriendly, making navigation challenging.

AI-Generated from the text of User Reviews

Reviews
JH

Jan H

May 23, 2024 Source: G2.com
"Great Solution for Restaurants"
What do you like best about Kickfin?

From Set up to daily utilization is very easy and user friendly. I used to have problems balancing out my daily reports since our tip payouts usually exceeded cash receipts, but now everyone is happy and I am not running to the bank on a daily basis to increase our cash bank

What do you dislike about Kickfin?

I cannot think of anything - working very well!!

What problems is Kickfin solving and how is that benefiting you?

Cash handling problems are not an issue at the store and the tipped employees still get paid every night. Everyone is happy!

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TW

Thomas W

March 2, 2023 Source: G2.com
"Great system vary simple to use"
What do you like best about Kickfin?

Can pay multiple people at once. Has various reports can be run that is easy to read and run.

What do you dislike about Kickfin?

There is no way to get payment back from being sent.

What problems is Kickfin solving and how is that benefiting you?

not having to keep cash in the restaurant and not having servers carry various amounts of cash.

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JG

Jo G

March 2, 2023 Source: G2.com
"A very convenient and user friendly way to deposit tips directly into your bank account."
What do you like best about Kickfin?

Allows the employer to deposit tips instantly into an employees bank account. Keeps a record of all deposited tips. The website is easy to use.

What do you dislike about Kickfin?

There is currently no app for kickfin, it's a bit inconvenient to have to login to the site each time you want to review your account.

What problems is Kickfin solving and how is that benefiting you?

Not applicable

Read more
SL

Shawn L

February 28, 2023 Source: G2.com
"Makes life a lot easier."
What do you like best about Kickfin?

The ability to pay the tipped employees instantly is amazing. It also eliminates the need to have to keep more cash in the store for tip outs. Very easy to sign people up.

What do you dislike about Kickfin?

Nothing. I like everything especially the reports.

Kickfin makes it easy to find and audit the tip reports. If I had to pick one thing to improve it would be the option to link it to a few extra payment methods.

What problems is Kickfin solving and how is that benefiting you?

The need to keep cash in the store for tip outs or to have to write checks to our entertainment are no longer necessary. Kickfin solves all those problems with the push of a button.

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BP

Brad P

February 28, 2023 Source: G2.com
"Kickfin is wonderful"
What do you like best about Kickfin?

Kickfin let's me easily pay employees , without having to have cash on hand for the tips. Easy to keep record of payments without having to keep a log. Works perfect!

What do you dislike about Kickfin?

There's not much to not like. It could be a little easier to dismiss employees , which can be time consuming with the current system. Other than that it's pretty simple.

What problems is Kickfin solving and how is that benefiting you?

Kickfin gives more opportunity to not go to the bank. I like not having to go to the bank in a weekly basis. It also helps me keep record of tip distribution, in case a ream member needs help with it.

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AU

Anonymous User

February 28, 2023 Source: G2.com
"Great for management, great for employees"
What do you like best about Kickfin?

Employees love it because they don't need to wait for their CC tips to go on their checks or walk out with wads of cash each shift. Managers love it because you don't need as much cash on hand in the safe. Accounting loves it because it's easier to track than cash and you see what's paid out each night. Been using Kickfin for years and would never do it any other way at this point.

What do you dislike about Kickfin?

Big weekends and bank holidays can be frustrating with your retainer- just takes some careful planning (like raising your retainer before holidays) to ensure there's always enough balance to tip out.

Recommendations to others considering Kickfin:

Do it, your life will be better.

What problems is Kickfin solving and how is that benefiting you?

Streamlines credit card tip outs and accounting

Read more
PA

Phillip A

February 28, 2023 Source: G2.com
"Kickfin is awesome!"
What do you like best about Kickfin?

The best part about Kickfin is how easy it is to use. The interface is highly user-friendly. Our tipped team members love they don't have to worry about getting cash to the bank!

What do you dislike about Kickfin?

If there was one thing I could do to improve Kickfin, it would be to have daily/weekly reports sent out so payments can be validated and reconciled with POS reports.

What problems is Kickfin solving and how is that benefiting you?

The main problem Kickfin solved for us was the amount of cash we have to keep in the restaurant. It also eliminated the need to replenishing our petty cash every week.

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CV

Celeste V

February 28, 2023 Source: G2.com
"Quick & easy to use"
What do you like best about Kickfin?

All information you need is there on the app and easily accessible.

What do you dislike about Kickfin?

Calculator to figure out information to be put into kickfin can be frustrating.

What problems is Kickfin solving and how is that benefiting you?

Kickfin has helped get our employees their tipped money and make it easier for them to handle. No longer need to make a extra step to deposit money its always just already there for them.

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MK

MICHAEL K

February 24, 2023 Source: G2.com
"MADE MY LIFE BETTER!!!"
What do you like best about Kickfin?

Not having to have weekly cash runs to my restaurants; assists tremendously on petty cash management.

What do you dislike about Kickfin?

Nothing really. I have enjoyed my experience with the product.

What problems is Kickfin solving and how is that benefiting you?

Cash Management, Needing to get cash requirements on a weekly basis. Paying subcontractors.

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HS

Hollis S

February 23, 2023 Source: G2.com
"Kickfin is a cash game changer!"
What do you like best about Kickfin?

Having less cash in the restaurnt and not doing 20 cash exchanges with servers everyday.

What do you dislike about Kickfin?

Nothing, it is a great system! kickfin is great.

What problems is Kickfin solving and how is that benefiting you?

We do less bank runs and we do have to handle cash with servers.

Read more

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