Keeper Reviews

User Rating

4.6/5 (Based on 3,262 Ratings)

Rating Distribution

Excellent
78.8%
Very Good
12.4%
Average
3.2%
Poor
1.7%
Terrible
4%

User Sentiments

Secure Password Storage, Cross-Device Syncing, Password Generator, Ease of Use

Inconsistent Autofill Functionality, Frequent Logouts, Pushy Upsells, Limited Free Features

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Review Summary

Keeper is generally well-received by users, earning praise for its robust security features, user-friendly interface, and excellent customer support. Reviewers highlight its strong encryption, multi-factor authentication, and zero-knowledge architecture as key selling points. The product's ease of use and intuitive design are also widely appreciated, with users commending its straightforward setup and navigation. Furthermore, Keeper's customer support team is consistently lauded for its responsiveness, helpfulness, and willingness to go the extra mile. While some reviewers mention occasional glitches or connectivity issues, the overall sentiment towards Keeper is overwhelmingly positive, with many users recommending it as a reliable and user-friendly password management solution.

Pros

Userfriendly interface and easytouse features.
Robust security measures, including endtoend encryption and multifactor authentication.
Extensive range of features, including password management, secure file sharing, and cloud backup.
Affordable pricing plans to suit businesses of all sizes.

Cons

Sharing large files can be slow.
Occasional issues with syncing between devices.
Limited customization options compared to some competitors.
Some users have reported customer support to be slow to respond.

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Reviews

Tibo Krekelbergh

September 8, 2024 Source: Trustpilot.com

Excellent UX

Excellent UX. Keep up the good work.

Massachusetts Customer

August 3, 2024 Source: Trustpilot.com

Solid cross platform performance

Solid cross platform performance. No problems.

David B

July 30, 2024 Source: Trustpilot.com

Cross-platform. Good MFA support.

Cross-platform, native app (weak Linux app though), and good MFA support (both MFA to authenticate access to Keeper but also TOTP and passkey support to store creds to other sites).

Beware, can be used with hardware security key and one other backup MFA like one phone number for SMS. Cannot set a tertiary MFA like second phone number or email address.

Linux native support is just a console app. Nothing like KeeperFill support like in MacOS and Windows. Also, it might be an Android issue, but in the browser it is very hit or miss that it lets you autofill passwords with Keeper. Have to click like 10 times in a username or password field before the button appears to sign in to Keeper.

Consumer

July 6, 2024 Source: Trustpilot.com

Brilliant software

Brilliant software - works across all my devices, and keeps passwords safe.

John Gudavich

June 28, 2024 Source: Trustpilot.com

I have used keeper for about 2 years…

I have used keeper for about 2 years and it is a life saver. With all the pass words and required changes every 90 days I would not be able to keep track of them and would be lost. Keeper does a fantastic job and I would highly recommend it to anyone.

Jane

June 24, 2024 Source: Trustpilot.com

Always knowing we’re to find my…

Always knowing we’re to find my password. Easy of adding new account to my list. Knowing my passwords are secure

William

June 24, 2024 Source: Trustpilot.com

Top Notch

An excellent application that not only securely stores pass codes but can also produce complex codes for use as desired.

Irina Halonen

June 22, 2024 Source: Trustpilot.com

Perfect for storing a large number of passwords

Several years ago I was alerted to the fact that my email address and a password I had used for several sites – against all warnings, I know! – had been hacked. I installed Keeper right away, removed all my old passwords from Google storage, and changed every one of them, letting Keeper create safe and individual passwords for each site. I have been using Keeper ever since, and although the app doesn't always recognise my fingerprint, I only need to remember the Keeper password, and fill in the authenticator code now and then. Warmly recommend!

Martyn Keen

May 16, 2024 Source: Trustpilot.com

It works for me

I have been using Keeper for a number of years both at home and work. The ability to use it on all my devices is fantastic, being able to share Keeper entries with family and friends is also a bonus. I only wish I had found this product a few years earlier.

Corinne

May 14, 2024 Source: Trustpilot.com

I really like Keeper

I really like Keeper - I don't have to remember any passwords except for one. It seems to work pretty efficiently across my different devices. Despite my initial concerns (with hundreds of similar passwords to address) it didn't take me long to set them all up again. So I would recommend highly. It feels much safer in today's cyber world.