Keen.io Reviews

It's amazing how easy it is to start streaming and querying data within minutes with Keen API and clean documentation. They also provide ready to use JavaScript data visualization library that simplifies client side of the integration. Their SDKs are up to date and I can clearly see they put developer experience first.

I miss BigQuery integration. It was very useful.

We are using Keen.io to stream data and visualize customer facing product usage analytics.

My team was able to sign up and get data in and presented in the matter of no time. The rave on the simplicity.

The only draw back is that we have some data that requires complex joins, which isn't possible with Keen, however, the team worked with my technical team to come up with alternatives to address it.

Don't really have much to recommend, we did their trial to start out and their team immediately reached out and helped us get up and running in no time.

We are building internal and external facing dashboards. Our internal performance dashboards are run solely on Keen and we are presently building our external, customer embedded dashboards, with Keen.

Keen.io includes all the tools you need to get a grip on behavioral analytics for web or mobile, from a developer interface. There's no black box. You know exactly how your metrics are being calculated, and what's happening.

Product probably isn't suitable for those who are trying to "figure out" analytics in their organization. Other products charge more, but offer much more support as far as libraries & guides go. However, Keen.io has an awesome slack channel where you can ask anyone literally anything, so a tech savvy beginner has a shot.

If you've got an experienced data team and dev support, at minimum you should evaluate Keen.io before spending >$1,000/mo on Mixpanel/Heap/etc.

Keen.io was perfect for solving analytics problems before I had a budget for more expensive analytics tools, or to build a data warehouse. It scaled really well and met all of our KPI / behavioral analytics needs.

The service does do a good job at being able to track usage and customize events that are being sent to it. It is also really good at being able to access that data

the "Explore data" feature is very nice to be able to get a quick view of the data, but it would be much more helpful if you could also export the data in a much more viewable way. Unfortunately when you do try to use the export on the data explorer, it messes up the formatting pretty bad making it very difficult to use in a useful way.

It is a solid usage platform. I would definitely recommend it for any usage solution.

Tracking usage. The benefits are a stable and dependable platform which we can use for usage solutions.

Great analytics platform with easy to use API's

Would be great if integration with C# allows more functions/APIs

Our company platform analytics

We have never seen outage so far with Keen.IO. They are very reliable.

We would like to see to have an integration with .NET that can fetch data with no size limitation.

We wanted to store analytics information and fetch them very quickly when required. So far Keen is doing that perfectly.

1. Very easy to add to your web app

2. Get dashboards and charts up quickly

3. Love JSON approach

When we first started using Keen (2 years ago), had some concerns on query speed. But they kept investing in performance and features and not an issue.

We track every event in our App - from what features are used to collecting insights for our customers. Our service is a data offering due to this.

Keen is a great an accurate analytics tool that enables you to work with good amount of data and then take that data and work on it outside of the platform. The best part of keen.io is the ability to export any type of data to do further analysis on our own.

The main issues with keen.io revolve around the easiness to use the data on the platform and customize the visualization. It's a strong tool for data gathering and external analysis.

This is a great add on tool and going to help you visualize a lot of data but this doesn't replace a lot of the other analytics tools.

Keen is great for identifying groups of users having completed specific tasks on our platform as well as finding and aggregating the data around. We use it for in depth analysis.

Easy to begin streaming data, analyzing it, and visualizing it using very clearly documented APIs. I've used it both for internal projects and for end user projects, and I've been pleasantly surprised by its stability and feature density.

When you're building solutions intended to be used by third parties, you cannot rate limit their usage of the API. Since costs are primarily driven by how much data you compute, this makes it hard to price your service in advance. Recent changes to their pricing model make the base price even to have a single customer on a Keen.io backed SaaS at least several hundred dollars per month, so ensure what you're building is priced accordingly.

We wanted to provide eCommerce related dashboards to end users of our software, Drupal Commerce. Using Keen IO we were able to quickly index not just denormalized transaction data but also the essential traffic related data needed to track conversion rates, campaign effectiveness, and more. We obviously benefit from Keen's scalability, but we've also taken full advantage of rich features both in their streaming and in their visualization APIs.

For us Keen is a near perfect fit for our data streaming and aggregation needs. It starts with the availability of SDKs in multiple languages, and the ability to stream unlimited events using these SDKs or the API, allowing us to capture all the user engagement data we could dream of. Furthermore we find the caching abilities of queries and datasets to be an extremely powerful tool to serve up high value data aggregates with exceptionally low latency and high stability. Support has always been incredibly attentive, quick to respond and willing to work together to maximise the benefits achievable by utilising Keen's tools. Documentation of the API and different packages is informative and clear.

We find the front-end UI to be a bit clunky; navigation between projects and different pages within the project could be a fair bit smoother and more intuitive.

We can very much recommend using Keen for any use case that requires data storage and analysis, but especially when you do not want to worry about the development costs and time, infrastructural knowledge and devops required to build a bespoke solution that gets even close to the capabilities that Keen offers. Keen allowed us to get our analytics platform up and running in a fraction of the time required to build our own solution from scratch.

As part of our platform we've build multiple analytics dashboards with visualisation and aggregates of engagement with our content. Keen has allowed us to keep the flexibility that most of out of the box analytics providers do not offer, while giving us the ability to set up queries and cached datasets to produce the exact aggregates we want to show.