Keap Reviews

CRM and marketing tools combined in a very economical package. Easy to learn, use, and their support team is phenomenal!

The choice of quote and invoice forms are limited.

Avoids manual entry of data, tracks and automates outdated back office processes.

I love that my Sales Funnels and CRM are in the same place. Keap has allowed us to close more deals in less time.

I don't love that I have to pay extra per user when that user is just an Admin who needs access and the occasional automated email sent to her.

Keap is allowing me to reach my current list and convert leads into customers with an automated sales pipeline.

I love that Keap provides a guided experience for you so that you're not paying for a program you don't know how to use! The online support has been phenomenal and unmatched from any other program I've worked with before.

The price point is a bit higher than other programs. I do wish they had a bit more integration opportunities that didn't require using zapier. However, there are so many integrations that make this program super efficient.

Since joining keep, they have helped me to establish and streamline the automation in my business, they have connected me with resources to build my website, and create systems for lead generation. Rather than spending hours learning how to use the program, they have been there every step of the way guiding me through their expertise in the program and best business practices.

I love the simple format for entering data, the space for all notes , but most of all I love that it sync's with my email for one space for all my records.

I wish that when you created tasks that it linked with my calendar.

I am now able to keep up with all my contacts and keep all notes in one easy to access place!

You can do everything from one system. Email blasts, tasks, automation and you can also put a pipeline to track your deals. The coaching classes are worth it as well

The only downsides are that the app isn't as efficient as it is on the computer. The tasks are emailed to you which I don't like. It would be nice if we can tell someone to set up the automation because we're so busy

Keeping track of my clients and follow ups. Also the pipeline to track your sales helps lay out how much money you've made thus far. Email blasts are super easy to do as well nd it shows you analytics

I enjoy the atmosphere and the ability to contact people whenever. The Customer service is good. I enjoy the ease of the platform and the ability to learn the progress very fast.

There isn't much I do not like about Keap. I have no complaints. It does throw me off because the emails go to my spam and i don't get to see them much. It would be cool if they went to my regular account.

It is hard when emailing someone and coming up with an idea and a direction of it. It's also hard to email on a mass base. This has eliminated time on my part and made my emails more professional.

What I love best about Keap is the constant change and desire for innovation. I see a community that lives to serve. I love how the app keeps coming up with new ways to add additional tech that makes it easier and simpler to use and manage.

I don't find many downsides to an app I already love too much. But as far as constructive criticism goes... I believe Keap should improve ways of finding tags.

Keap is Helping me solve how to quickly and effectively benefit my clients and produce more. I have increased organization and a strategy within my business that is easy to use.

Keap is a very complete tool, I have been using it since 2015 and it has become the heart of our operations, it facilitates marketing strategies, it also helps with the monitoring and management of our clients' accounts.

They are constantly innovating and generating new tools to make our work easier

The Landing Page Builder. I got used to using another solution and I find that builder a bit limited. They can improve it with the new technologies that have been emerging

Capture of leads, automation of communication with leads, customer management. I have all operations handling all customer stages, from warm audiences to buyer customers in one place

For the past four years, we have utilized Keap for our needs. Although the initial learning process was challenging, the support team was readily available with US-based assistance, just a phone call away. We were able to connect with a tech representative in under a minute, and all members of the support team were polite, understanding, well-informed, and proficient in their comprehension of the product.

It took me some time to get the hang of things, but I was grateful for the support that was available during regular business hours. Unfortunately, the chat support was not very helpful outside of those hours. While I understand that 24/7 live support may not be feasible, I would be willing to pay extra for human support that is just as effective as the support provided during business hours.

Having numerous online courses being marketed at the same time, in different time zones, Keap has made the process organized and we have seen continued growth due to the automation.

Keap allows small business owners like me to create systems and automation to run, grow and scale our businesses. As a solopreneur just starting out, I couldn't hire an assistant to help me schedule appointments or to send out my emails. I was losing potential clients due to lack of follow-up. My business was chaotic. Keap helped me create processes that run, practically on autopilot, while I am working on my business and working for my clients. It is like having a couple of extra employees.

Keap is a very robust platform, which means it does have a bit of a learning curve. They provide training and plenty of resources to help you learn, but it takes a little time to understand all its abilities fully.

Keap helps me create processes for collecting leads, following up with them and converting them to customers. It automates all of the things that I routinely do, freeing up more of my time. It helps me automate my appointment scheduling so that I do not have to keep emailing back and forth to find times that work. Instead, my prospects and clients can just choose a time from my calendar availability and schedule themselves - AND my Keap account sends out email reminders for those appointments. It has helped me run my business more efficiently.