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KarmaCRM Reviews

User Rating

4.3/5 (Based on 41 Ratings)

Rating Distribution

  • Excellent

    51.2%
  • Very Good

    31.7%
  • Average

    12.2%
  • Poor

    4.9%
  • Terrible

    0%

Do You Use KarmaCRM?

Write a Review
Reviews
Cd

Cliff d

March 13, 2020 Source: G2.com
"Perfect CRM Software for Easily Task Management in Business"
What do you like best about karmaCRM?

Manage business sales emails and set work reminders.

Integrate with other tools easily to work easier.

24/7 Chat support option for account customization.

Import and export contact list and choose multiple email templates.

We can add or remove widgets from KarmaCRM Dashboard.

Send work reports and recurring tasks to employee.

What do you dislike about karmaCRM?

KarmaCRM is good CRM tool for business task, We can easily work with KarmaCRM. But its File Storage is limited in basic and pro plan,

Recommendations to others considering karmaCRM:

We recommend KarmaCRM for startup and small business to handle task and business activities. It offers monthly and yearly plans in affordable cost.

What problems is karmaCRM solving and how is that benefiting you?

KarmaCRM is best Business solution for management Organization, It is easy to integrate with other tools like Google apps and mail chimp. We can create best email template for business promotion. It offers different marketing plans for file storage, Business Card Scanner and Lead Generation. We used its premium plan for our business and have lot of options for task management, work followup, Import and export contact easily with KarmaCRM.

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TS

Thomas S

September 25, 2016 Source: G2.com
"Great CRM for professional service organizations"
What do you like best about karmaCRM?

In addition to Karma being a solid solution from the start, their team have been remarkably responsive to our ideas and frequently add features based on customer feedback. Their support staff are top-notch. The few times I’ve had to contact the desk, they’ve responded within minutes, even on weekends and late evening.

What do you dislike about karmaCRM?

There isn't much I can say against Karma. If I had to choose (and this ONLY because I have to say something) is that some of their reporting features could be enhanced.

What problems is karmaCRM solving and how is that benefiting you?

Our organization is very project-oriented and requires coordinating projects among several different parties. We tried several CRMs before Karma, and either they were much too complicated for our needs or they weren't able to support the specific lifecycle our projects go through. Karma hit the sweet spot between functionality, user-friendliness and flexibility.

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MB

Mark B

April 28, 2016 Source: G2.com
"KarmaCRM works great for me"
What do you like best about karmaCRM?

Very easy to use. Not bloated with features 99% of people will never use. All my info is stored in the cloud and accessible from any device 24/7. Also, support from the company is great. I haven't had that many issues, but any time I've had a question I've always received a prompt and courteous reply.

What do you dislike about karmaCRM?

Nothing really. Their product is reasonably-priced and meets my needs.

Recommendations to others considering karmaCRM:

When evaluating CRM software, try and find a company that offers a *free trial*. Not a free trial with limited functionality. You want to take a test drive on a fully functioning version. This is one of the main reasons I ultimately chose KarmaCRM. I tried out many different CRM's and I found most to be WAY too complicated, with a steep learning curve ... and I'm very tech-savvy. But I'm busy (probably like you) and I don't have hours and hours to try and figure out how something works. A well-designed product should be "intuitive" and relatively easy to use. That's what I like about KarmaCRM.

What problems is karmaCRM solving and how is that benefiting you?

A simple, cloud-based CRM to organize and manage my contacts -- prospects, clients and colleagues.

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rd

ron d

May 29, 2020 Source: G2.com
"Helped increase sale revenues and profits"
What do you like best about karmaCRM?

I really liked the simplicity of Karma CRM. It has easy features to help reach our customers with features like contact lists, follow-up and to-do lists.

What do you dislike about karmaCRM?

I disliked the whole layout / setup of Karma CRM. I would like to see an improved UI with Karma CRM but everything else was looking good.

Recommendations to others considering karmaCRM:

Nothing really, it was just that the employees were having a tough time navigating through the application, so that's why we decided to ditch it.

What problems is karmaCRM solving and how is that benefiting you?

Really just making the workflow a lot more pleasant and smooth. It helps when all the features we need as a business to interact with a customer is only a few clicks away.

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MK

Mehmet K

July 2, 2019 Source: G2.com
"KarmaCRM - my trusted assistant"
What do you like best about karmaCRM?

If you want to create a non-sales process of the works that you should have after signing a new contract with your customer or you can perform many services such as preparing a production template of the works to be done by different users before your company buys the goods. With KarmaCRM, you can easily create task templates for anything or more. You can be sure that you can automate your business and do everything without leaving it systematic.

What do you dislike about karmaCRM?

When creating a customer or making a deal for the customer, the contact information is not copied. Therefore, you must enter information in each field. In addition, the mobile application gives very little information and you can not quickly get the information of the person you edit.

Recommendations to others considering karmaCRM:

KarmaCRM is easy and convenient, with email tracking, APIs, third-party integrations, internal notifications, permissions, everything you'd expect in a modern CRM. One of the best features of KarmaCRM is the Dashboard. Basically, you can create a control panel with multiple widgets, each set to display the information you should see.

What problems is karmaCRM solving and how is that benefiting you?

Each user can easily customize his or her personal dashboard so that it does not display one or more subgroups of information they need to do their job. Not only is it difficult or impossible to do in other CRMs, it also gives your users a sense of control over how they do their jobs. They can customize the Personal Dashboard to show only the information they want to see, the shape they want to see. You can also hide what they don't need to see.

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AU

Anonymous User

January 29, 2019 Source: G2.com
"Good Karma"
What do you like best about karmaCRM?

This is a simple, intuitive, and user-friendly program which makes it a great option for small businesses. It provides a way to centralize and organize all of your customer information so you can stay on top of all your calls, emails, Etc.

What do you dislike about karmaCRM?

Nothing has really been an issue thus far.

What problems is karmaCRM solving and how is that benefiting you?

It does a wonderful job at organizing all means of communication and tasks at hand. It’s simple to use and allows for capturing leads from your business website and importing contacts and information from Linkedin and other social media platforms.

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UC

User in Construction

January 29, 2019 Source: G2.com
"Good Karma"
What do you like best?

This is a simple, intuitive, and user-friendly program which makes it a great option for small businesses. It provides a way to centralize and organize all of your customer information so you can stay on top of all your calls, emails, Etc.

What do you dislike?

Nothing has really been an issue thus far.

What problems are you solving with the product? What benefits have you realized?

It does a wonderful job at organizing all means of communication and tasks at hand. It’s simple to use and allows for capturing leads from your business website and importing contacts and information from Linkedin and other social media platforms.

Read more
AU

Anonymous User

January 14, 2019 Source: G2.com
"Strong tool, right price point, room for improvement"
What do you like best about karmaCRM?

I like that this CRM is designed with professional speakers in mind. It's relatively easy to use (once you've acclimated to their terminology and layout), and the ability to upload .csv files is priceless.

What do you dislike about karmaCRM?

It's a bit clunkier than I would expect, and I've had to report a number of bugs and other needed improvements. They've been responsive, just not quick to fix everything.

What problems is karmaCRM solving and how is that benefiting you?

I'm using this CRM to store customer information and to email customers. I like that I can schedule emails to be sent later, and check a box so that it adds a follow-up task if I haven't heard back in a defined period of time (that I set). The ability is there to add gigs and track the progress of those, but I haven't used it yet.

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UP

User in Media Production

January 14, 2019 Source: G2.com
"Strong tool, right price point, room for improvement"
What do you like best?

I like that this CRM is designed with professional speakers in mind. It's relatively easy to use (once you've acclimated to their terminology and layout), and the ability to upload .csv files is priceless.

What do you dislike?

It's a bit clunkier than I would expect, and I've had to report a number of bugs and other needed improvements. They've been responsive, just not quick to fix everything.

What problems are you solving with the product? What benefits have you realized?

I'm using this CRM to store customer information and to email customers. I like that I can schedule emails to be sent later, and check a box so that it adds a follow-up task if I haven't heard back in a defined period of time (that I set). The ability is there to add gigs and track the progress of those, but I haven't used it yet.

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SB

Scott B

December 7, 2017 Source: G2.com
"Inexpensive alternative "
What do you like best about karmaCRM?

It has a lot features for a lower price than many of the bigger name CRM’s.

What do you dislike about karmaCRM?

The user interface has not been updated in many years, so it has a dated look and feel.

What problems is karmaCRM solving and how is that benefiting you?

We are managing incoming client prospects, and KarmaCRM has helped us to follow up consistently, track interactions, and collaborate as a team.

Read more

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