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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Manage your payrolls and benefit distribution process with ease
71.1%
27.5%
0.6%
0%
0.8%
User-friendly Interface, Excellent Customer Service, Comprehensive Benefits Package, Efficient Payroll Processing
Limited Integrations, Mobile App Functionality Needs Improvement, Document Editing Issues, Limited HR Reporting Options
Overall, Justworks receives positive feedback for its user-friendly interface, comprehensive HR and payroll features, and excellent customer support. Reviewers appreciate the software's ease of use, time-saving capabilities, and helpful features like employee self-service and mobile accessibility. Justworks is particularly praised for its exceptional customer service, with users commending the responsiveness, knowledge, and willingness to go the extra mile demonstrated by the support team. While some reviewers mention occasional glitches or limitations in reporting capabilities, these are generally outweighed by the positive experiences reported by the majority of users.
AI-Generated from the text of User Reviews
It does all the thinking so I can get back to managing.
these questionaires. it's a waste of time
HR and payroll
It's user friendly, easy to use, and great for both the business and employee end.
Not all the features on the desktop are also available on the mobile version.
Makes Payroll easy and effortless. Very user friendly platform.
When we were researching PEO options, Justworks was in the final 2. Ultimately it's user interface and ease of use coupled with awesome customer service, are the best features.
We have to use a third party system to track hours for our grant funding because the timecards system within Justworks is directly tied to payroll and only for part time employees (we are just tracking for data, not for payroll integration), but it's not a detriment to us at this stage since there are other options.
Justworks allows us, a small start up company of 20 (and growing!) to offer competitive benefit packages, easy onboarding, payroll, and HR services for the single person handling those, and an easy to use UI that our employees will actually use.
Ease of use. Justworks makes all the HR, compliance, and payroll tasks simple. Justworks has an amazing support team and is very quick to respond and solve any issues.
Some limitations in benefits selection. It can get pricy for larget teams. Payroll draws are 4-5 days before payment hits.
HR compliance and payroll are exceedingly simple with Justworks. The system provides almost everything we need to grow from a payroll/benefits perspective.
The platform is so easy to use for both employers and employees. It significantly reduces time spent on HR and benefits. In my opinion, it is far superior to ADP's PEO.
I cannot think of anything I have encountered that is a negative.
We spend less time on employee onboarding, payroll and benefits administration. Justworks also ensures our employees have good benefits options that are well-defined and accessed via a simple-to-navigate portal.
Justworks has a highly intuitive, easy to use product, and its client service team is phenomenal. We have worked with other PEO's in the past, and Justworks is 1000x better.
I continue to be impressed with the team and the product. No downsides to report.
Justworks is making handling payroll, administration, and benefits siple.
The ease of onboarding new employees, processing payroll, offering benefits, and they just keep adding things making it easier to operate and scale our business. We LOVE JustWorks!
Nothing, they are the best! Even when there is a small issue their customer service team is on it quickly
Processing payroll for salaried and hourly employees with ease, offering comprehensive benefits to employees, processing expense reports and vendor invoices
Easy maneuvering, easy understanding....
downtime for app maintenance, during certain work hours
Correct hour input
The ease of use - the application is simple to set up and easy to deploy, whether users are accessing it via a web page or an app. Remote employees can log in via the website, and on-site employees can check in to a terminal where all they need to do is find their name & enter their PIN. The reporting features are exactly what our payroll department needs for processing employee hours and making sure they get paid - though we don't use ALL the features (we process payroll via a different application) it does provide accurate reports on time entered which is exactly what we need.
Honestly? I haven't run into anything I dislike about it - the setup on the admin side is very intuitive, the features are easy to use, the help is great and getting questions answered is simple. Not sure of others' experience, but any question I have ever asked has been, if not ANSWERED within an hour, at least acknowledged quickly (and not some automatic email, a response from an actual person). Great product, supportive company, I am confident you will be happy with them.
We had an old paper punch card system, then another system that used magnetic stripe cards. The paper card system - I mean, really, what a pain, manually entering that information into a spreadsheet or payroll application. Magstripe cards were better in that they digitized everything...but people would lose cards, cards would fail, and you had to have a specific card entered to perform certain tasks on the clocks (good luck if THAT card failed or got lost!) Basically, it was a nightmare to manage. Justworks Hours solves all of that - we have a couple of tablets in different locations in our warehouse, people just walk up, tap their name & plug in their PIN. Nothing to lose, nothing to manually enter, timesheet information is easy to export & manage - and if someone forgets their PIN, somehow, it takes seconds to retrieve the information (as an admin in the system).
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It is user friendly and provides very detailsed reports for our business & management of our employees
I haven't discovered anything I do not like
The ease of payroll