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Juro Reviews

User Rating

4.9/5 (Based on 91 Ratings)

Rating Distribution

  • Excellent

    89%
  • Very Good

    11%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

User-Friendly Interface, Efficient Contract Creation, Excellent Customer Support, Seamless Integrations

Limited Customization Options, Occasional Email Issues, Confusing Contract Negotiation Journey, Lack of Advanced Contract Management Features

Do You Use Juro?

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Review Summary

Juro is a highly-rated contract management platform praised for its user-friendliness, intuitive design, and robust feature set. Users highlight its ability to streamline contract creation, negotiation, and execution, saving valuable time for legal and commercial teams. The platform is particularly appreciated for its self-service capabilities, enabling non-legal teams to manage routine contracts independently. Juro's customer support is consistently lauded for its responsiveness and helpfulness in addressing user questions and providing technical assistance.

Pros

  • Juro streamlines contract creation, negotiation, and execution, saving valuable time and money.
  • The userfriendly interface makes Juro accessible to legal and nonlegal teams, enhancing collaboration.
  • Juro's robust features, including smart templates and conditional clauses, automate common tasks and reduce errors.
  • Juro's dedicated customer support team is responsive and helpful, providing assistance whenever needed.

Cons

  • Juro's advanced contract management features could be expanded to offer a more comprehensive legal hub.
  • The platform's UI can appear less friendly to third parties, potentially hindering adoption.
  • While Juro integrates with various systems, seamless integration with Microsoft Teams is missing.
  • While constant updates are appreciated, some users have reported occasional bugs that require addressing.

AI-Generated from the text of User Reviews

Reviews
KG

Kasia G

November 20, 2023 Source: G2.com
"A must have for any in-house legal team"
What do you like best about Juro?

Very intuitive, easy to set up, used by non-legal teams seamlessly, freed up a lot of my time; new features are released regularly; great customer support

What do you dislike about Juro?

Waiting impatiently for a feature that will allow to restrict viewing permission to some documents, but this can be achieved by additional, creative steps. I wish that agreements that are only uploaded for signature would be counted differently towards the overall price for the plan.

What problems is Juro solving and how is that benefiting you?

Replaced a lot of manual, repetitive work. It has automated some most burdensome processes. It lets me focus on more valuable work.

Read more
SC

Sarah C

November 15, 2023 Source: G2.com
"Great, user-friendly platform which makes my life, as an in-house lawyer, much easier!"
What do you like best about Juro?

Juro is very easy to use amongst lawyers and non-lawyers! Many different teams within our business benefit from Juro. The pre-populated questions and conditionality allows you to create contracts easily and efficiently, saving hours of legal time drafting contracts. The notifications process is also very useful for contract renewals.

What do you dislike about Juro?

Sometimes emails fall into junk mail and our counterparties miss them but this is usually resolved quickly!

What problems is Juro solving and how is that benefiting you?

Saving in-house lawyers time drafting contracts like NDAs and employment contracts

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LH

Linus H

November 14, 2023 Source: G2.com
"Intuitive and great platform for contract management"
What do you like best about Juro?

Very intuitive and easy to use. Relatively easy onboarding and great support throughout our partnership from Juro. Juro has really helped our legal department become more agile and provide self-serve options for other teams within the company. Implementation is easy in terms of the platform use, mostly because it's so intuitive and easy to use.

What do you dislike about Juro?

If anything, I would say that the platform today is fairly limited for use in relation to contracts and functioning as a contract data base. For the future, I'd love to see Juro moving more towards becoming more of a legal hub.

What problems is Juro solving and how is that benefiting you?

Streamlining contract management throughout the whole life-cycle (creation-signing-repository(.

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TN

Tanisha N

November 9, 2023 Source: G2.com
"Super user friendly and streamlined contracting with added exceptional support"
What do you like best about Juro?

The tool - a lot of apps or Legal Tech companies have great sales pitches but do not follow through. From the very beginning, the team was not pushy but eager to showcase how Juro could support our current (and future) priorities. The integration and support team have been great to work with - the support is quick and I love that they listen to customers' feedback and implement updates that are really beneficial. It was also really easy to get set up and integrate which helped our roll out to the business as it wasn't something they needed high training on or 'another process' to slow them down. We have seen great value extending beyond just legal.

What do you dislike about Juro?

There is some functionality that we would prefer to see like customised reminder periods i.e. 4 months and including annual reminders but these are not active dislikes just things we would like to see in the future to add some automation to these instead of the workarounds.

What problems is Juro solving and how is that benefiting you?

A centralised repository, ease of contracting, self-serve contracts for low-risk contracts, and management of web services auto-renewals and terminations in a timely manner

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LK

Lars K

October 26, 2023 Source: G2.com
"My experience with Juro has been truly amazing. Amazing product, amazing service."
What do you like best about Juro?

What truly stands out for me with Juro is its unwavering commitment to helping businesses achieve greater productivity and efficiency. Their dedication to amazing customer support is evident in their rapid response and willingness to assist at every turn. Moreover, Juro's continuous software development, which takes into account valuable customer feedback, ensures that users are always benefiting from the latest and most tailored features, making it a top choice for those looking to optimize their contract management processes. Also, implementing and integrating Juro into our organisation was as smooth as I could possibily hope it would be.

What do you dislike about Juro?

While Juro is an impressive platform overall, if I had to mention one minor area for improvement, it could be even more diverse customization options for user interface themes to cater to a wider range of aesthetic preferences.

What problems is Juro solving and how is that benefiting you?

Juro is solving a multitude of critical problems for businesses, including enabling efficient negotiating processes, swift document signing, and enhancing the overall effectiveness of contract management. These solutions translate into tangible benefits by streamlining workflows, improving efficiency, and ultimately allowing businesses to operate with greater agility and productivity.

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CF

Chihiro F

October 24, 2023 Source: G2.com
"You don't need to find the document from bunch of paper documents anymore!"
What do you like best about Juro?

We can custmoize and edit many different type of contracts.

We can save the template aswell.

What do you dislike about Juro?

NO, but it would be nice if we can connect to Google drive

What problems is Juro solving and how is that benefiting you?

Before our documents, sometimes difficult to find the documents, and needed to the huge space for that.

But now, we don't need to do it and easy to find the document what we need

Read more
MR

Maryke R

September 23, 2023 Source: G2.com
"Juro transformed the way we create, negotiate, review and conclude contracts in our organization!"
What do you like best about Juro?

Juro provides cutting edge technology that dramatically improves processes and drives value for our business. What we've jointly developed and rolled out company-wide with the support of the Juro team in terms of contract creation, negotiation, execution, and creating frictionless workflows, is amongst the best we’ve seen in any industry!

What do you dislike about Juro?

Nothing I can think of. The Juro commercial and technical support teams are incredibly efficient despite the fact that they are located abroad. In addition, the Juro platform is extremely user friendly, implementation and integration was technically seamless, and Juro is constantly building and developing new features in collaboration with their customers.

What problems is Juro solving and how is that benefiting you?

Juro has allowed us to streamline the delivery of legal services to the businesses we serve. Contract execution is faster, real-time visibility allows for easier contract management while decreasing time spent on routine contracts, and it has reduced the costs of resources dedicated to negotiate and conclude these routine contracts. It has furthermore allowed us to improve workflows and processes within our organization, and create and implement bespoke solutions for each business stakeholder whilst still achieving standardized ways of working across multiple group companies.

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AU

Anonymous User

September 22, 2023 Source: G2.com
"Juro is exhilarating and inventive!"
What do you like best about Juro?

Juro is such an efficient user-friendly interface that allows my team and I to manage our contracts while reducing the risk of errors. I love the user-friendly interface which accommodates easy collaboration with its users and external parties. The smart templates are standout features that have made a significant positive impact on our legal department and the entire business at large. Managing different versions of contracts can be a nuisance however Juro maintains a clear version history, allowing users to track changes and revert to previous versions when needed.

Juro's customer support is a game-changer! The support team is always on standby and ready to assist with any questions its users have.

What do you dislike about Juro?

Some advanced contract management features that are available in more comprehensive solutions are still missing in Juro.

What problems is Juro solving and how is that benefiting you?

Efficient Collaboration: Juro allows for real-time editing, commenting, and approval workflows, making it a breeze to work together on contracts.

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DA

Dawn A

September 13, 2023 Source: G2.com
"Transformative contract processing"
What do you like best about Juro?

Juro has improved our contract creation, dissemination and retention processes tremendously. Because of Juro we're more nimble and organized. The customer service we get from the Juro team is probably some of the best I've ever encountered.

What do you dislike about Juro?

I don't think there is anyting I dislike. Occasionally we run into a situation where we "wish Juro could do X". The great thing is that often, if you send that wish-list to the Juro team, the engineers will take it into consideration in their next iteration. They're constantly updating and adding new features which is great!

What problems is Juro solving and how is that benefiting you?

Before Juro, our manual CLM was disorganized and inefficient. Juro has increased our lifecycle by at least 50% if not more, i.e., we spend less time finding contract templates and chasing down signatures. Juro has also empowered our content area experts to easily generate their partner contracts for my review instead of waiting on me to generate all contracts, the details of which I may not be as familiar with as my colleagues. It's really helped us eliminate major bottlenecks.

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JO

Jei O

September 12, 2023 Source: G2.com
"Juro makes CLM easy!"
What do you like best about Juro?

User-friendly interface. Lots of features that make authoring, negotiating and executing contracts easy including mass uploads.

What do you dislike about Juro?

Nothing. The team at Juro constantly improve upon it.

What problems is Juro solving and how is that benefiting you?

Central repository, tracking negotiations, managing execution of contracts, enabling preparation of bulk agreements, etc.

Read more

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