Home/ New SaaS Software/ Journey/ Reviews
Tell Better Stories, Win More Deals
Ease of Use, Clean UI, Comprehensive Analytics, Excellent Customer Support
Limited Customization Options, Occasional Bugs, Limited Plan Options, Unclear Freemium Offering
Journey is a user-friendly platform lauded for its clean UI, email verification feature, and ease of creating engaging content. Users praise its ability to create personalized experiences, accelerate deal cycles, and consolidate information for various stakeholders. Some users note the limited Journey format and wish for further analytics development. While the free version is appreciated, there's a desire for a tiered pricing structure. Overall, Journey is a promising tool for creating interactive presentations and streamlining sales and onboarding processes.
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The stats are the best. It helps to improve or remove unnecesesary things. Customer support is excellent.
The arrows in v1 were a little confusing, but with v2 that isn't an issue anymore
Sharing docs
I love Journey for creating a room where I can create a visually appealing and professional place where all follow up and material collection happens.
Journey is not yet widely-known which may cause hesitation and limitations to access from corporate organizations.
With Journey I can create beautiful follow ups that are easy to share and collaborate with larger decision teams. There is no need to send pdfs that will get lost. All information is in one place and accessible for everyone that should see it.
The email verification feature is one of the best I've across. Additionally, the overall UI and ease of creating journeys both standout.
The journey format and structure can be somehwat limiting, but that is a natural consenquence of its ease of use (to build and to view documents).
Helps with quickly creating shareable documents that require email verification to view them.
Journey simplifies all collateral (pdfs, reviews, slides, memos, etc.) into a single workspace. As a founder, it has been pivotal both in enhancing my storytelling capability during fundraising as well as with our sales & gtm.
It's actually extremely simple to get started since the pattern is so similar to building a deck (just with a ton more integraiton). Since we leverage it for sales, they could do more to to improve their CRM sync.
Journey is addressing the challenge of fragmented and cluttered email communication by consolidating them into a unified workspace. This makes the sales and fundraising process more organized. For me, as a founder, Journey has been instrumental in refining my storytelling both in fundraising and in sales. The platform's analytics feature provides insights into engagement across each part of the journey, which helps me hone in on what's most compelling to each user/company we work with.
It like creating a presentation/web page in 3 seconds. I think it is really intuitive and it just takes you down a "journey" very easily.
maybe the images look like they have a "light gray" background, instead of "looking like they are part of the background too"
For now I explored it as a way to give our "investors update", but we haven't actually launched it. We have just explored.
Journey is easy to express creativity, and share your ideas with your audience in a new way that is trackable and traceable. I spent some time with the completion but like the uniqueness of journey. I do love and I know my readers of my pitches love the interactive chatbot as well.
Loading sometimes is sluggish anf navigation isn't as good as it could be. There is certainly room for improvement with both of these areas.
I like taking my ideas and easily being able to express them in a journey. It's quick, and easy for me to get my ideas, packed them up and get them out the door quickly.
Super easy to build and use. Way more interesting and dynamic than a slide deck and gets everyone out of digging through emails.
like any other new tool, product is still maturing. they are super responsive and eager to build/improve, so the support makes up for any bugs/issues.
for any deal that has multiple stakeholders and a lengthly process, it is imperative to keep all relevant info in one place and get your champion and the DMs out of email. Digging through their emails to get the right quote, decks, case studies, etc in order to facilitate internal conversations is miserable. Keeping it all in a journey that is easy to use and looks great is 100x better.
I like the best that is easy to set up and create recap journies that are easy to digest for my prospects. Plus the visual identity they have is beautiful.
At the beginning it was a bit bulky to learn, however as soon as they noticed I was making mistakes, they shared a tutorial with me to solve it, without me asking for it.
Well, recapping a 45 to a 60 mints meeting can be tedious and boring for some prospects to read, so now that they have more visual aids with the information I'm sending through Journey, they reply back more often to those new recaps.
The immediate simplicity of setting up a basic sales proposal that includes slides, video, text, sharing, analytics and customer support! Extremely fast and effective.
I appreciate pricing simplicity, but I wish there were a tier between Basic and Pro that would allow me to pay them $5 to $10 per month for using the service. All I need is Basic, for now, but I feel that I owe them something!
Very simple implementation of sales packages that include slides and video (and other media), with sharing and tracking capabilities. The ability to professionally and seemlessly share slides and video in a single Journey is actually a major improvement from what I've used in the past.
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It makes delivering gated content to prospects a much more valuable exercise by allowing us to gather insights into how they interact with what we send.
Nothing of note! It's been a very smooth process getting up and running with journey, and the customer support is excellent.
Journey is helping us more intelligently deliver content and allowing us to gain valuable intel into prospect behaivor. The personalization components also support our ABM efforts.