Joomag Reviews

What I like the most is the interactive features. It has taken our publications to a complete different level while leveraging the data and analytics.

To fully leverage all of the capabilities you need the highest of the plans the offer, and the price could be more competitive.

Tracking how our marketing materials are being used and what content is of most interest to our readers.

Overall, Joomag is a tremendous digital publishing and content experience platform. My favorite feature is the analytics that we can gather. The platform is straightforward to use, and the customer support is excellent.

Nothing. I have been with Joomag for a few years, and every issue has been addressed and resolved with the excellent and friendly customer support team.

Joomag allows us a space to house all our digital publications in one location and allows us to gather data on the publications.

The Joomag interface is very user-friendly with many useful functionalities. The ability to incorporate interactive content - videos, audio, links etc is quite handy and makes for a more engaging, valuable publication/document. PDF uploads are simple and it is also easy to share specific pages of a publication using links which is a necessary feature. Added to that is their customer service, which is top-notch. Overall the Joomag experience is a seamless one.

It is not yet accessible to screen readers.

Problem: How do we get our publications into the hands of as many readers as possible, in an appealing, easy-to-navigate format? Solution: Joomag! They solve this problem, effortlessly. As a result, with each new publication, kudos pour in about how easy it is to read our magazines. Ease of navigation is very important to us and the Joomag platform gives us exactly what we need.

The customer service and response speed is top notch. And the abilities of the platform far outperformed our previous publication platform. The Joomag team really wants to help their customers succeed.

The time zone difference in the U.S. with our reps can be a challenge when scheduling meetings, but overall no complaints.

On our previous platform, we had very little options to make the content engaging and dynamic for our readers. Now we can add/embed video and aduio, link to sponsors websites, use pop ups and much more. Plus the analtyics for our advertisers in much simpler.

Years ago, I founded a digital magazine and my team used Joomag to design and distribute everything that we made. It was fun, but our funding only lasted 1 year. I recently contacted them & asked them to retrieve some of my creative content that I had lost over the years. In response to my email, the customer service people were very nice and they went out of their way to be helpful. They sent me the downloads I needed for my professional portfolio quite promptly.

Even though I had not been a customer for years! It was a nice gesture. So I want to repay my debt to them and say that they were very helpful and HUMAN.

Overall I was satisfied, I can't recall any issues.

digital magazine design and publishing

Customer service is incredible. They respond almost instantly and willing to help out readers if there is an issue.

At first I would have said the new mobile additon, HOWEVER since using it I have to say it's incredible.

Any problem but mostly it has to do with readers not realising they need to set a password in order to continue subscribing.

This is a platform that allows you to create marketing content and publications on web pages, it is too easy to use it and it is not so necessary to be an expert to use it, make digital publications, it is possible to access the templates that are already predesigned in the program to make your work much simpler, fluid and fast. Your publications become more professional and attractive dynamics.

I have no problems so far with the program, I really liked its operation. The technical service responds in a timely manner and always giving successful solutions at all times.

It works efficiently and gives a modern and fresh modern touch to your publications and consequently to the company, RECOMMENDED!

During the time that I have used this program I have been able to create more professional looking publications, much more attractive, updated and modernized forms. The promotion of the products in digital form has been much easier, it is easy for users to access it and look at it through the web portal, this has greatly satisfied my needs and keeps customers and the company's manager happy .

The Joomag platform is easy to use, easy to navigate, intuitive and has very great features such as URL pop up window, MP4 and so many more. Above all these great features, the Joomag Service level is outstanding. We get quick replies, fast problem resolutions answered by very friendly people... Thumbs up to the entire Joomag Team...

Not much... The Service team have always taken good care of the issues/questions we have faced or that we had, so it is all good...

While features are very comparable from all the players out there, the service team at Joomag will give you peace of mind with their outstanding support. One of the best, if not "the best", of its class...

The fact that we can embed the publication so easily and that we can also embed directly into the Joomag publication are both features we love extending our capabilities of doing the work the way we want.

It's so easy to upload a magazine and it automatically picks up links that are in the pdfs, saving me time, easy to navigate, straight forward to use without any training but can learn a lot more with training. Good customer service and support, and the apps are customisable with an additional fee which is a nice touch for clients products or even your own

Cant download all the stats as one document, but this is being worked on apparently.

Would be handy to upload single pages all at the same time when adding in correction pdfs rather than one long pdfs and then having to move there pages about afterwards, again a minor point

It's so easy to use, pretty self explanatory to get going on, I use indesign for designing my magazines for print based majority then just upload the finished pdf to joomag and it more or less does all the work for you, links weblink automatically, easy for the reader top use and you can customise quite a few things. We like it so much that we have 3 brands on Joomag. Just give it a go, and customer support is very good.

You can embed the magazine viewfinder into your own website so your not taking less away from your own website, would be good to to be able to link to a specific page on the magazine to the embedded version rather than the Joomag version, but is a minor point

Always very very quick and helpful, nothing is too much trouble, everything gets resolved very quickly. Building my content is so easy, I never want to go anywhere else! Its fantastic, in three years I have had nothing but positive feed back about my magazine. I do need to do some more training with you guys though to help me improve where I can.

Not seeing the staff in person to thank them for all their hard work. Also one thing that does let my magazine down is the slowness of the page turning, we cant seem to fix that. I have tried ISSUU and the page turning is instant, please please please fix this one day very soon.

Most of all the communication between me and the Joomag staff is so important and they always help out so quickly, they are amazing, and always keep me informed weekly what is going on. I even have an account manager and she is wonderful, so thank you to you all. They have truly helped me build a very successful brand and I appreciate all they have helped me with.

They are always updating their systems to keep me happy, their technical team are so quick to fix anything, but again there are not too many problems over the last few years, only the slowness of page turning as described above and I get quite a few comments about that.