JobNimbus Reviews

User Rating

4.1/5 (Based on 549 Ratings)

Rating Distribution

Excellent
58.7%
Very Good
15.8%
Average
11.5%
Poor
5.6%
Terrible
8.4%

User Sentiments

Customer Support, Ease of Use, Extensive Integrations, Organization

Mobile App Functionality, Document Uploading Issues, Software Stability, Search Function

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Review Summary

JobNimbus garners polarized reviews from users. While some appreciate its user-friendly interface, robust features, and customer support, others criticize its occasional glitches, steep learning curve, and limited customization options. Its strengths lie in its ease of use, comprehensive functionality, and solid customer support. On the downside, users report occasional technical issues and a steep learning curve. Additionally, some users express a desire for more customization options to tailor the software to their specific needs.

Pros

Intuitive and userfriendly interface for easy navigation and data management.
Robust CRM and project management capabilities to streamline workflows and improve efficiency.
Provides customizable templates and automated features to save time and increase productivity.

Cons

Occasional glitches and bugs in the software can disrupt workflow and productivity.
Limited integrations with thirdparty applications, which may restrict the seamless flow of data.
Steep learning curve for some users, requiring additional training or support.

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Reviews

Luis

September 19, 2024 Source: Trustpilot.com

Great love the app./

Date of experience: September 19, 2024

Monica

September 17, 2024 Source: Trustpilot.com

Onboarding was excellent!

There were many onboarding calls each with separate info to learn so it was not too overwhelming. All of the onboarding specialists were very helpful and friendly.

Rob

February 14, 2024 Source: Trustpilot.com

Love almost everything

Love everything as far as a CRM goes….But i would have given a 4 star for some things like- Need pictures to work as easy as company cam. Yes, i know you acquired them. You need a better payment processing system (ACH in 1 day) and you need a good phone system like Podium. Engage was very Laggy so we turned it off. You need to make sure the phone and text are quick to go through.

Erin E

October 19, 2023 Source: G2.com

"Streamlined and convenience"

What do you like best about JobNimbus?

I love being able to manage claims from a dashboard. Being able to email from the app is one of my favorite features.

What do you dislike about JobNimbus?

I have no complaints at this time. Seems perfect.

What problems is JobNimbus solving and how is that benefiting you?

Organization

Mary M

September 29, 2023 Source: G2.com

"Intuitive & Customizable"

What do you like best about JobNimbus?

Easy to navigate and find information that I am looking for... also easy to get the help we need regarding how to set things up most efficiently for our operation. Highly customizable platform.

What do you dislike about JobNimbus?

The way automations are set up could be less convoluted. For example, I am not able to set up a task type on the fly-- if I am setting up an automation that needs a specific task type that we don't have, I have to back out and go set up the task type first, then go back and and set up the automation.

What problems is JobNimbus solving and how is that benefiting you?

Able to set up automations that work the way they are supposed to without issue. Also very easy to add/edit contacts/jobs, pull reports and view data. We spend a lot less time trying to fix issues than we did with our old software, freeing us up to focus on getting work done.

Alesha K

September 24, 2023 Source: G2.com

"Excellent CRM"

What do you like best about JobNimbus?

I love that it keeps everything for each client in one area. I can go back and look at past emails, texts, and estimates. I can make notes and store pictures. I also love contracts can be signed digitally

What do you dislike about JobNimbus?

I don't like that you can't sign the estimate or contract yourself without it wanting to send a signature request to the client. Not all the time do I want to send them a request to sign but I do want it to be signed by me on my end.

What problems is JobNimbus solving and how is that benefiting you?

Keeping everything in one place. Helps me stay more organized. When people call I can locate them easily and see their information very quickly.

Monica S

September 19, 2023 Source: G2.com

"Job Nimbus is amazing!"

What do you like best about JobNimbus?

It links to other software like Sumo quote and Company Cam and Google Calendar. This saves us so much time!

What do you dislike about JobNimbus?

The texts and emails go through the system so sometimes that is confusing for customers.

What problems is JobNimbus solving and how is that benefiting you?

Every issue we have has been resolved after contacting support for JN.

Anonymous User

September 14, 2023 Source: G2.com

"Easiest and Most Useful CRM"

What do you like best about JobNimbus?

I like how user friendly JN is. You are constantly bringing in new capabilities and features.

What do you dislike about JobNimbus?

I no longer have any dislikes. You've fixed all the issues since I started using it a long time ago.

What problems is JobNimbus solving and how is that benefiting you?

JN is solving organizational issues. Keeping all the customer data in one spot. Emails, texts, financials, documents.

Thomas J

September 12, 2023 Source: G2.com

"Project Manager"

What do you like best about JobNimbus?

Easy to use and find info. Mobile app helpful.

What do you dislike about JobNimbus?

Nothing, it works very well for what we us it for. I do think we get to many email notifications for one transaction.

What problems is JobNimbus solving and how is that benefiting you?

It helps orginize everyone.

Jesi O

September 11, 2023 Source: G2.com

"Absolutely Amazing!"

What do you like best about JobNimbus?

JobNimbus is always growing and adding new features that help our business grow and eveolve as well!

What do you dislike about JobNimbus?

It would be helpful to be able to edit more items within job nimbus to fit to out needs, such as contact information, adding a second email address, etc.

What problems is JobNimbus solving and how is that benefiting you?

Working behind the scenes rto help remind us of each step along the way and informing our customers of there progress as well with the use of automations.

JobNimbus Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use JobNimbus?

Review Summary

Pros

Cons

Luis

Monica

Rob

Erin E

Mary M

Alesha K

Monica S

Anonymous User

Thomas J

Jesi O

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