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Jobber Reviews

User Rating

4.5/5 (Based on 396 Ratings)

Rating Distribution

  • Excellent

    66.7%
  • Very Good

    23%
  • Average

    5.6%
  • Poor

    3%
  • Terrible

    1.8%

User Sentiments

User Friendly Interface, Excellent Customer Support, Automated Features, Efficient Scheduling System

Mobile App Functionality, Limited Reporting Features, Occasional System Glitches, Lack of Bulk Invoicing

Do You Use Jobber?

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Review Summary

Jobber's user reviews highlight its user-friendly interface, mobile app, and efficient scheduling features. Many users appreciate its ease of use, even for those new to field service management software. The mobile app is praised for its convenience and functionality, allowing users to manage their business on the go. Jobber's scheduling capabilities are also well-received, with users commending its flexibility and ability to streamline their workflow. However, some users have expressed concerns about the software's reporting capabilities and the occasional occurrence of glitches and bugs. Additionally, a few users have mentioned that the pricing may not be suitable for smaller businesses.

Pros

  • Userfriendly interface simplifies job management and scheduling.
  • Enhanced communication with customers through automated notifications and messaging.
  • Streamlined invoicing and payment processing reduce administrative work.

Cons

  • Limited customization options may restrict specific business needs.
  • Integration with thirdparty software could be more seamless.
  • Occasional technical issues and glitches reported by users.

AI-Generated from the text of User Reviews

Reviews
cf

christopher f

February 1, 2024 Source: G2.com
"Streamlined and user friendly"
What do you like best about Jobber?

All my service needs are in one place with an easy to use dashboard on all platforms Ie. Desktop, mobile,tablet. It makes sharing the workload with my team easy and efficient.

What do you dislike about Jobber?

Billing is in USD so the exchange rate can fluctuate so it's difficult to know exactly what is being charged monthly. Maybe a CAD billing option would be something to consider

What problems is Jobber solving and how is that benefiting you?

As of right now I don't have any problems that affect our day to day.

Read more
KL

Kimberly L

January 5, 2024 Source: G2.com
"Best Value for the outstanding platform offered!!!!"
What do you like best about Jobber?

User-friendly platform that does everything you need scheduling/invoicing software to do. Integrates seamlessly with Quickbooks, schedules, and invoices, tracks service time, and automates appointment reminder emails and text messages. Creates estimates and turns them into jobs. I've used this platform for ten years and would not consider using anything else for my business. Everything in one platform makes my life so much easier and stress-free!

What do you dislike about Jobber?

There isn't anything that comes to mind.

What problems is Jobber solving and how is that benefiting you?

Keeping everything in one place. Integrating and syncing with Quickbooks is a great help for any business.

Read more
MM

Megan's M

December 19, 2023 Source: G2.com
"Game Changer"
What do you like best about Jobber?

-My employees are able to utilize Jobber, with custom settings that I put forth.

If I don't want them to see things such as pricing, then I'm able to change this individually for each user.

-Recurring scheduling of jobs

-Reminder texts, ETA texts

* Daily user

* Business Owner

What do you dislike about Jobber?

Room for improvement but I'm faithful they will be making changes in the areas needed. They've already added so much on since I've been a part of this software.

What problems is Jobber solving and how is that benefiting you?

Scheduling

Invoice reminders

Client visit reminders

Read more
MC

Michael C

December 18, 2023 Source: G2.com
"Using jobber made our business the most profitable it's ever been! Like a smooth oiled machine!"
What do you like best about Jobber?

There are just so many reasons why I like jobber. It's hard to just put it into one aspect.

It puts every aspect of my business at my fingertips. No matter where I am. it allows me to have complete control and a complete overview of everything that is going on from anywhere. I'm at in the field in the office or even out of the country.

Everything is automatic once you get it set up. You hardly have to do anything except follow. The prompts in the system to make sure that you're following up on all your prospects. All your scheduled jobs and all of your invoices. They're right there at your fingertips.

What do you dislike about Jobber?

I wish that all of the available options on the web version were also available on the app version.

I don't use APC too often. And I sure do like using the app. I wish all of the same features were available on both.

The customer support is beyond belief. every time I've called. They've solved my problems and pointed out ways to avoid them in the future.

And integrated it with my business was super easy after the initial set up. Nothing else needed to be done. And the nice thing about the app is I can use it as often as I want and from anywhere.

I love the ability to use it frequently and check on my business multiple times throughout the day.

What problems is Jobber solving and how is that benefiting you?

Jobber solves so many problems, but the 3 are 4 that come to mind. Most. Number one is the ability to track all of my potential prospects and leads through the ability to integrate my request button into all of my advertising..

Number two, it puts all of the quotes in a single spot and shows the status of each one. Allowing me to be able to stay on top of each and every prospect and or client that is currentlee deciding on a job or not.

The nice thing about the system is. I'm able to then schedule jobs directly from the approved. Quote section and it automatically gets put into the calendar for all of my workers that have assigned to that particular job. then once the job is closed out, it automatically notifies me to send an invoice and then allows me to track the progress of that invoice until it's paid.

Read more
AU

Anonymous User

December 18, 2023 Source: G2.com
"Jobber is a Game Changer for Small Businesses"
What do you like best about Jobber?

All of the automated notifications, the easy to use app on my phone, the intake form, Jobber support is really fast!

What do you dislike about Jobber?

There is not much customization you can do with API since Jobber locks it down, you can't track Google Tag analytics through their embedded form.

What problems is Jobber solving and how is that benefiting you?

It helps me streamline my business processes and automate functions of my workflow so I can focus on serving my customers and minimize the administrative time.

Read more
AT

Andrew T

December 18, 2023 Source: G2.com
"Makes my business so much more efficient!"
What do you like best about Jobber?

The amount of features they have the automate tasks for me such as follow ups and job forms. Their process is very well thought through and helps me keep track of all my clients, and employees, and jobs. Their support is also wonderful and helpful.

What do you dislike about Jobber?

The price is a little high compared to competitors but still worth it to me. I do wish their text messaging allowed photos too.

What problems is Jobber solving and how is that benefiting you?

Tracking jobs, payments, reporting, payroll, time keeping. Those all save me so many hours.

Read more
LC

Luke C

December 18, 2023 Source: G2.com
"Great company and service"
What do you like best about Jobber?

Jobber is my digital secretary, payment processor, scheduler, text and email sender, and task list organizer all in one! I could not run my window cleaning and pressure washing business without it.

The features are constantly being updated. The user interface is the best of any CRM out there, in both the app and desktop versions. And the customer service is unmatched.

What do you dislike about Jobber?

There isn't anything I can think of that I dislike about this amazing piece of software.

What problems is Jobber solving and how is that benefiting you?

Keeping customers in touch with my schedule. Collecting payment. Sending quotes.

Read more
DF

Debra F

December 18, 2023 Source: G2.com
"Great CRM"
What do you like best about Jobber?

We like the Routing, Scheduling, Invoicing, Reports, Quotes, Texting features.

What do you dislike about Jobber?

Could use better routing tools for more efficiency when having multiple routes.

What problems is Jobber solving and how is that benefiting you?

Jobber has helped us keep all of our business in one place.

Read more
JP

Juan P

December 18, 2023 Source: G2.com
"Excellent user experience."
What do you like best about Jobber?

Helps me with my leads and sales. Close more jobs.

What do you dislike about Jobber?

Not helpful with creating a anual buget .

What problems is Jobber solving and how is that benefiting you?

Closing deals with the automated follow up and finance integration.

Read more
SS

Shlomo S

December 18, 2023 Source: G2.com
"A great software for someone starting a business!"
What do you like best about Jobber?

Having used many CRM platforms, what drove me to choose Jobber when starting my own company was how easy and simple it was to use. The software flows naturally from a client request all the way to a final invoice. Even though it is a great software for beginners, as we continue to grow it continues to be a great program with more and more features pertinent to a growing company. I would absolutely recommend jobber!

What do you dislike about Jobber?

I love the simplicity of jobber, but being able to pull more reports and collect more data would be a plus. Currently the reporting seems limited

What problems is Jobber solving and how is that benefiting you?

Easy to train employees in, a great response from clients with the client portal

Read more

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