Jive Voice Reviews

We love the easy to use interface, especially when initially setting up the phone tree. We also love the texting feature and communicate with our clients probably 60% or more via text.

The texting feature does not have as many settings as our previous texting provider (ZipWhip) but it is still easy to use and we like how the phones and texting are integrated. It is also a little difficult to import contacts but if you do it as you go it doesn't take a lot of time.

Be prepared to upload contacts so that phone numbers can be associated with names otherwise you will have to update contacts individually. I also love being able to use the app on my phone when I am out of the office or if there is a power outage (we can still use our cell phones when the office phones are down).

The ability to text greatly reduces our call volume and also gives us proof of written communication that can easily be copy/pasted into medical records when recording client communication (veterinary hospital).

Go to connect has been better since last year cause it has been serving me better (great customer support) simple is the perfect thing we like about the platform

It's perfect approach in combining everything starting from video calling, to audio conference and remote desktop control

I have no dislike nice for communication......

It has helped me to communicate

It's simple and it works well, 24/7 support, I like the ability to utilize the system from anywhere

Go to connect combine voice, video and chat capabilities in a single platform

Go to connect is designed to be a user-friendly with intuitive interface that makes it easy for a user to setup and manage their communication channels

Changes that were made to the PBX can be somehow frustrating

Simple and pretty

Go to connect is a great tool that offers good voice quality as well as video conferencing, I have been using it more than 2years now and I have very rarely issues like (robot voice) or the choppiness that you sometime you can get a VOIP platform

While it's reliable most of the time, call have gotten choppy in the past. This is rare however this happen less than once per month

I would recommend GO TO to my peers

Organização do onboarding, mlt, suporte e estrutura no brasil que ajuda muito.

Financeiro faturas possui algumas dezorganizacoes e uma distância enorme entre vendas e implantação

Chat integrado com ramal gravações e videoconferências

How quickly I received a response from the technical department. They are very knowledgeable about the products they offer. Even when the problem was not there they still helped me find a solution or point me in the right direction.

Very little the things that I should have asked about at the beginning. They where still open to help.

when we add phones or need help with assigning new people to our team they been very professional.

I like that the use of the softphones and the app make it great to be able to work from anywhere. I don't have to give up my personal cell to make work calls when not at my desk. Any time I've need to to look into any new features GoTo's customer service made improvements quick and easy.

I'd like to be able to better block spam users that get through from my call history log.

I believe it was the CEO of Microsoft who said essentially that work isn't a place we go to anymore. The ability to have quality calls from anywhere I have service is important to be available to clients and coworkers alike.

The system allows me to take and make calls through my cell phone. Go To affords me to use my cell phone as an extension of my school phone. I can receive voicemails, answer and make calls, and send pages over the all-call system from anywhere that I have cell service. When I make cell phone calls through GoTo, the school number shows up on caller ID so parents know where the call is coming from and I don't without having access to my cell number. I can also access voice mail, missed calls, and send out announcements using my cell. In today's world, anything can happen at a school, so the ability to send lockdown or emergency directions is critical.

I have not run into any issues with Go To Connect. My IT consultants have installed the product in police departments, city government buildings, businesses and schools, and Go To was their recommendation to us. I have been happy with the product.

Our old system depended on our limited number of copper lines, so callers often got a busy signal because the previous system could only handle one call per line. This system runs off of the internet, so our phone traffic is no longer limited. GoTo allows teachers and admin to call parents without posting the person's cell number or showing an unknown number in caller-Id. The remote features make my life a lot simpler because I don't have to keep going back to my desk to access phone features.

The app is a great feature. I can be reached on my cell phone if I'm away from my desk. It is very user-freindly.

I have not experienced anything I dislike about GoTo Connect.

It has helped in our overflow of daily calls. Our receptionist had multiple calls coming in at once, and it was difficult for them to efficiently serve patients and answer all the calls that were coming in.

It's the best tool I've seen for managing on-line webinar. There are various sections: One for staff and one for Attendees. Staff can communicate privately prior to starting the broadcast. The questions section is very useful. I also like how staff can see if attendees are engaged or not.

As far as I can tell, there are no breakout rooms. Also, at first I did not understand the purpose of entering a webinar in Practice mode.

It provides a platform for conducting online training.