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Jitterbit Reviews

User Rating

4.7/5 (Based on 435 Ratings)

Rating Distribution

  • Excellent

    76.6%
  • Very Good

    18.9%
  • Average

    3.4%
  • Poor

    0.7%
  • Terrible

    0.5%

User Sentiments

Ease of Use, Extensive Integration Capabilities, Excellent Customer Support, Robust Data Transformation Engine

Limited Documentation, Occasional Software Bugs, Complex Scripting Language, Clunky Desktop Interface

Do You Use Jitterbit?

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Review Summary

Jitterbit, a highly customizable integration platform, receives mixed reviews from users. While many praise its ease of use, some express concerns about its pricing and lack of support. Users appreciate its user-friendly interface and extensive range of integrations, allowing seamless data transfer between various applications. Additionally, its visual workflow builder simplifies the integration process. However, the platform's pricing structure and limited customer support have drawn criticism. Some users find it expensive compared to alternatives, and others have experienced difficulties getting timely assistance from Jitterbit's support team.

Pros

  • Comprehensive data integration platform that allows seamless connection and transformation of diverse data sources.
  • Offers lowcode/nocode interface, making it accessible to users with varying technical expertise.
  • Supports various data formats and protocols, increasing its versatility and adaptability.

Cons

  • Steep learning curve and complex architecture may require significant time and effort to master.
  • Limited customization options for advanced data transformation scenarios, hindering flexibility.
  • Occasional performance issues reported by users, impacting overall reliability and efficiency.

AI-Generated from the text of User Reviews

Reviews
AT

Alejandro T

November 2, 2023 Source: G2.com
"Useful Tool"
What do you like best about Jitterbit?

It's simple, fast and efficient I like that when dealing with technology tools

What do you dislike about Jitterbit?

It's a little hard to troubleshoot, as an analyst it can get tricky

What problems is Jitterbit solving and how is that benefiting you?

As a n Epicor analyst it did not benefit me personally, but I can see why people would use it

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AU

Anonymous User

November 1, 2023 Source: G2.com
"Great tool to automate workflows"
What do you like best about Jitterbit?

Integration with technologies such as FTP, AWS

What do you dislike about Jitterbit?

The interface isn't as dynamic as I would like it to be

What problems is Jitterbit solving and how is that benefiting you?

Automation of file exports

Read more
AU

Anonymous User

November 1, 2023 Source: G2.com
"Great customer support"
What do you like best about Jitterbit?

The process of writing back and forth is easy. They have a very adept customer support team, and are fast and reliable.

What do you dislike about Jitterbit?

It can get diluted on their old system, so it can be clunky running on a device. It's also rather confusing without their support. They also requrie a few number of product updates each year. Without their help on those it can start to get tricky.

What problems is Jitterbit solving and how is that benefiting you?

It is connecting our CRM to our billing software, That would be Salesforce to Great Plaines

Read more
NL

Nikhil L

November 1, 2023 Source: G2.com
"It's user friendly and professional"
What do you like best about Jitterbit?

I like the way you can test your scripts, and then proceed to your projects and it saves time and energy as well.

What do you dislike about Jitterbit?

Sometimes while testing scripts, it shows errors even if the formula is correct, and if you go out of the project and re-open it it will not show an error, And sometimes if I am on a jitterbit webpage for a long time and doing nothing, it slows down.

What problems is Jitterbit solving and how is that benefiting you?

We are Automating the process of entering the data information instead of manually typing it in. This will reduce man power and chances of error,

Read more
AU

Anonymous User

October 17, 2023 Source: G2.com
"Information Technology Team Lead"
What do you like best about Jitterbit?

Easy integration with Salesforce and an easy to use interface that makes coding easy. Jitterbit has a great support team that is always willing to help.

What do you dislike about Jitterbit?

Error messages sometimes do not go through and we are sometimes unaware what operations are running successfully and unsuccessfully

What problems is Jitterbit solving and how is that benefiting you?

Jitterbit assists in the querying and manipulation of data from Salesforce and back into Salesforce. We run many operations on schedules and jitterbit assists us in keeping data fresh in our Salesforce instance.

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DC

Dennis C

September 19, 2023 Source: G2.com
"potential project opportunities as well as introducing us to the many services available to us."
What do you like best about Jitterbit?

The User access thru the portal that Gerard reviewed and explained was something we did not get to see and it was very helpful in his review of the tools available to us.

What do you dislike about Jitterbit?

Not much so far, we have used Jitterbit since 2021 and found that the product to be very effective in integrating our D2C orders with our Backend ERP - Syteline.

What problems is Jitterbit solving and how is that benefiting you?

Jitterbit integrates our D2C customer orders with our backend ERP system - Syteline, and does this in a very seamless interface that passed data inbound from our D2C site built with WooCommerce and outbond from Syteline to D2C on Inventory and Customer Order Tracking.

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GS

Goran S

August 15, 2023 Source: G2.com
"It is easy to learn and quick to implement"
What do you like best about Jitterbit?

Quick ramp up time. It took me two weeks to get up to speed.

What do you dislike about Jitterbit?

The script editor. It automatically saves. This should be configurable. Sometimes I don't want to save until I am done with the changes. This would facilitate a multi user development too.

What problems is Jitterbit solving and how is that benefiting you?

It helps us connect our platform (PaymentWorks) with the ERP of our customers.

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TB

Thomas B

August 8, 2023 Source: G2.com
"Jitterbit is one of the best partners we have."
What do you like best about Jitterbit?

All of the people we deal with at Jitterbit are complete professionals and are 100% focused on making sure we have the best solution for our needs. They not only strive to understand our processes and challenges but bring a strong solution history to the table to allow us to learn from their previous successes instead of building everything from the ground up.

What do you dislike about Jitterbit?

The only downside of Jitterbit is their lack of a GovCloud solution.

What problems is Jitterbit solving and how is that benefiting you?

Integration of multiple systems, starting with Salesforce and moving through our ITSM and ERP platforms.

Read more
DJ

David J

August 8, 2023 Source: G2.com
"Jitterbit is my go to dataloader for Salesforce"
What do you like best about Jitterbit?

In my previous company, we used the free trial of Jitterbit, and even that was helpful. Now at my new job, we work with the paid version and it is simplistic, easy to use, and extremely helpful.

What do you dislike about Jitterbit?

I would say that the learning curve at the start was the most negative thing, and even that wasn't that bad. If you have dealt with data loading software before, then this should be very easy for you to pick up. If you haven't, it's a great tool to learn.

What problems is Jitterbit solving and how is that benefiting you?

We are using Jitterbit to pull down data from FTP files, load them into Salesforce, and in some occassions, pull them back out again with Salesforce having done the required calculations we needed.

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AU

Anonymous User

August 7, 2023 Source: G2.com
"Great experience and quick support"
What do you like best about Jitterbit?

The support that is offered is both fast and thorough. They take the time to educate while they are solving problems

What do you dislike about Jitterbit?

Support page is a little cluttered. But still usable.

What problems is Jitterbit solving and how is that benefiting you?

moving our data from one data base to a cloud based tool.

Read more

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