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Jira Reviews

User Rating

4.4/5 (Based on 6,834 Ratings)

Rating Distribution

  • Excellent

    55.4%
  • Very Good

    34.8%
  • Average

    8%
  • Poor

    1.6%
  • Terrible

    0.4%

User Sentiments

Ease of Use, Extensive Integrations, Customizable Workflows, Agile Project Management

Steep Learning Curve, Complex Configuration, Slow Performance, Limited Mobile Functionality

Do You Use Jira?

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Review Summary

Jira is a project management software praised for its versatility and customization options. Users highlight its user-friendly interface, powerful features for issue tracking and project planning, seamless integrations, and excellent customer support. Commendations for its agile methodology support, reporting capabilities, and mobile app functionality are also notable. However, concerns regarding pricing, occasional glitches, and a learning curve for new users have been raised. Overall, Jira is a comprehensive and widely-used project management tool valued for its flexibility, customization, and robust features.

Pros

  • Comprehensive project tracking and issue management capabilities.
  • Easy integration with other Atlassian products and thirdparty apps.
  • Customizable workflows and extensive reporting options.

Cons

  • Some users find the interface complex and difficult to navigate.
  • Can be expensive for small businesses or teams with limited budgets.
  • Occasional performance issues and bugs reported by users.

AI-Generated from the text of User Reviews

Reviews
LT

Lara T

August 20, 2024 Source: G2.com
"Very useful"
What do you like best about Jira?

I like the fact that I can organize my team's tasks so they can all understand and move around accordingly to their work progress. I can create as many tasks type I want, and this helped us a lot to visualize what needs to be done first.

What do you dislike about Jira?

I don't have the most amicable relationship with the reports. I think they're tough to understand and not always helpful. I also have difficulty with re-estimating points for an issue. Sometimes an issue has been worked on but not finished, and I need to "complete" just a few points and leave the rest to the next sprint. To do that, I clone every issue and then mark it as "done" with the points we have done on that sprint. And then re-estimate the other one to keep it to the next sprint. I don't know if I'm being dumb and not seeing an easier way to do that, but if I'm not seeing it, maybe it's not that user-friendly.

Recommendations to others considering Jira:

It is a handy tool to organize the work. It also has a kanban board so you can visualize the progress of each sprint (or whatever you work with).

What problems is Jira solving and how is that benefiting you?

My team is very self-sufficient and can work without asking me what the priority is and what needs to be done first because we can visualize all the tasks and their values and their types.

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SK

Sooraj K

February 20, 2024 Source: G2.com
"The Best Project Management Tool"
What do you like best about Jira?

Agile Methodology can be best practiced if we are using Jira as the tool. Sprint, Scrum Roles, ceremonies, creation of different dashboards to allocate and track the task is the highlight. Each task can be created as Jira tickets and this can be slotted to the backlog and then to the Scrum Board Or Kanban Board when it is assigned to a person with the time estimate.

Every bit of work remains tracked as no other tools or methods are required

What do you dislike about Jira?

Nothing as a dislike. But there is a glitch I've found when we create a new jira card and when the view is switched to text from normal view. Editing becomes a lot confusing as there are certain prefixes to be used.

What problems is Jira solving and how is that benefiting you?

Software development Project is completely tracked with Jira. Each team member is been added to the scrum team. Gets access to whichever the boards they need to be in. Every bit of work is on track with correct practice of Agile Methodology and Scrum

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AU

Anonymous User

January 26, 2024 Source: G2.com
"Good overview for the team backlog and capacity"
What do you like best about Jira?

kanban board, great flexibility for tasks as you can add any field that you want

What do you dislike about Jira?

Nothing i am aware of, have been using Jira for the last 9 years for different projects

Recommendations to others considering Jira:

easy to organize work with Jira

What problems is Jira solving and how is that benefiting you?

Release management, daily tasks within the team, kanban board to follow what everyone is working on and monitoring the backlog

Read more
AN

Akash N

January 23, 2024 Source: G2.com
"Best tool for project management!"
What do you like best about Jira?

The tracking system of Jira is great and accurate. From the start to the end of a project, the platform manages and notifies every change made to it and even notifies when the project gets assigned to someone else. Such notification and tracking helps users to focus on the project more and keep them updated regarding the same.

What do you dislike about Jira?

There is no chat or real-time conversation tool available, due to which, in case of specific requirements or changes needed in the project, clients or users have to comment on it and wait till the user responds. Other than this, the experience has been great with Jira.

What problems is Jira solving and how is that benefiting you?

Jira is a platform that keeps track of the progress of a project from its start to its end. It also notifies about any changes needed or updation done through mail as well on the web, which helps the user to be up to date about the project they are working on.Even splitting of large projects to be divided among team members has become very easy due to Jira.

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DV

Derwin V

January 9, 2024 Source: G2.com
"Jira has been developed to organize the way you report incides every day, enjoy it."
What do you like best about Jira?

Jira is one of the most intuitive services ever developed. The easier implementation on your daily basis is amazing. When you use it every day, you will notice how ease you can interact with it and how great it integrates with other services. The features are amazing even though those features depends on the each business. I use every day and I rarely have had any issues. The customer support is great and it works perfectly fine whenever you have to report anything.

What do you dislike about Jira?

Something I would prefer to get changed is the interface. I mean the current interface is amazing, however sometimes you need to do something in a small part of the software so popup windows while using one particular option would great. Other than that, everything works perfectly fine.

What problems is Jira solving and how is that benefiting you?

I personally use it more cloudly, but we make reports thorough it and create specific actions using the coding button. We can get a report/history of all the events recorded and the progress of each of them.

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JV

Jabes V

January 7, 2024 Source: G2.com
"Easy peasy user interface!"
What do you like best about Jira?

It is a great task management tool for both individual and corporate use. Ease of use and good number of features.

What do you dislike about Jira?

System integration must be improved to allow interaction between Jira and external softwares.

What problems is Jira solving and how is that benefiting you?

As a CSM, Jira allows me to manage my team efficiently and carry out effective communication across tiers.

Read more
AU

Anonymous User

January 6, 2024 Source: G2.com
"My experience of using Jira for more than a decade"
What do you like best about Jira?

I like the way Jira supports integration, for example guthub repositories are automatically referenced in Jira. The ease of use of Jira makes it perfect to onboard new colleague.

What do you dislike about Jira?

Sometimes Jira takes ages to load even though my internet speed is good. Jira should improve this.

What problems is Jira solving and how is that benefiting you?

Jira helps to manage the overall software, be it bugs or new feautures. It helps collaboration between different roles like developer, tester and product manager.

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FT

Fatema T

January 2, 2024 Source: G2.com
"JIRA - An all in one Project Management Tool"
What do you like best about Jira?

JIRA has made it easier to track bug throughout the whole SDLC.

What do you dislike about Jira?

Limited file size to upload, integration with other systems are complicated

What problems is Jira solving and how is that benefiting you?

Tracking bugs and product management throughout the software development lifecycle.

Read more
SK

Siddhu K

December 29, 2023 Source: G2.com
"JIRA the project management tool."
What do you like best about Jira?

Jira is easy to use. we use it daily for our project management.

Jira provides us labels like p1,p2 and p3 based on the priority of the task we pick them to the sprint.

Other cool feature is we can link our bitbucket account so that when our code is merged. It will be updated in jira as well.

If the issue is bigger, we have the option to create child issues, which can simplify development for the developer.

What do you dislike about Jira?

I dont have any dislikes for the Jira Software.

What problems is Jira solving and how is that benefiting you?

we can easily manage the project and track the progress of the issues.If we find any bugs we can easily create new issues and add them to the backlog.

Read more
AU

Anonymous User

December 26, 2023 Source: G2.com
"well organized project-management tool"
What do you like best about Jira?

Just we can create any project and add specific team member whose is capable to complete or assign for that task.

We can create story for any task or issue and assign to any member.

What do you dislike about Jira?

The cost of Jira may be too high for startups or small teams with tight budget.

What problems is Jira solving and how is that benefiting you?

Because it maintains track of each job and allocated team member, remote work has become easier.

Read more

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