Home/ MDM Software/ Jamf School/ Reviews
Mobile device management for schools
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I love that you can locate the location of lost iPads and also push out apps.
The downside is Jamf parent and also sometimes slow with the apps.
Jamf school is great and has helped teachers a lot with their classrooms and being abke to view their students.
Jamf School has allowed me to be able to focus more on being future thinking instead of constantly living in the now. I can use device groups and profiles to have a set it and move on to other things attitude at work. The customer service that you recieve is by far top notch as well. They actually do take the time to help you get to the root of the problem, and want you to be successful at your job.
I wish that Jamf School had a built in remote control option that we use like they have in Jamf Pro. If I had this option the team of 5 of us for a 37 building district would be able to be more efficient on a daily basis. Sometimes just being able to get the issue resolved quicker for the end user can make or break the day!
I have had a lot of trouble creating in-house applications and having customer service work with me on learning Composer has really helped! This helps me help the end users the most.
Device licensing is great and the scripts lets us do just about anything that's not built in.
Amount of memory not included in device inventory.
Management at low cost
The interface is intuitive and easy to use.
There is a slight learning curve when moving from JAMF Pro.
We can easily set time constraints to disallow apps during school hours.
Fully integrated with Apple ecosystem and constantly updated
The system to control websites allowed or not it's very simple
It's perfect for schools and you can control all devices with one centre
Speed of push commands is very fast and the user interface is excellent
Inability to delete apps from a single device when the app is pushed to a group
Take the trial and see for yourself how great the product is
We needed the ability to manage multiple customer deployments with a single username and password.
The ability to easily add individual appS to single devices and disable profiles. Also, the speed in which changes hit the devices.
Not being able to remove a single app from a single device without customising multiple device groups.
Jamf school is bringing a fully managed MDM to schools by reducing the cost of licensing.
It also helps us make changes to 1000's devices quickly and efficiently
I greatly appreciate how user-friendly their interface is. Even though I don't have a technology background, (my roots are in education and languages) it was fairly straightforward to figure out where to find things and how to adjust the settings in a way that made sense for us. Their customer service is also fantastic! I have spent more than my fair share on the phone with them and they were always very patient and helpful in finding solutions.
For me, there are too many choices for settings. While I'm sure this is an asset for many, having so many customization options can sometimes be overwhelming and confusing when you don't have a solid understanding of the ins and outs of the processes.
I think that speaking with Jamf is the best route to go if you're considering using Jamf School. We had initially looked into Jamf Pro because of the unique setup we have, but after speaking with someone, they helped us to settle on Jamf School, which is a much better choice for us. They were also excellent in helping us to take the first steps and to gain an understanding of how to best use the product for our circumstances.
We are a grant-funded program existing within an institution of higher learning. So while we have access to an IT Department, it is not always practical for them to handle the devices that we keep for student use outside of the office. Jamf has given us the ability to manage our own devices (about 100 iPads) and to actively provide the services our students need without having to funnel those through our university's IT dept or getting caught in any backlog they may have.
For the past three years, Jamf School has been a powerful MDM solution since its implementation. Staff have been able to leverage the amazing classroom management tools and IT has been able to streamline many of our support practices saving time and money. IT saves time because the solution is cloud-hosted. No more coordinating downtime for updates and such.
Jamf School is sold as a product that supports iOS, iPadOS, and macOS, however, many times the macOS side falls short of expectations. I also wish the Diamond Assets components, implemented into Jamf Pro in 2019, were integrated into Jamf School. I am mentioning this since school districts manage huge fleets of hardware with limited personnel. If we had some of that extended asset management information, we would save time when asking for equipment replacements. I have ways of accomplishing this task now, but it requires a lot of additional effort.
One that comes to mind is the distribution of apps. My District prefers in offering hundreds of apps to staff and students. Due to the way Jamf School allows administrators to target app installs for staff, we can make sure that only certain staff can deploy certain apps to students.
The fact that Jamf School runs on my iPhone, iPad, or Mac, as the primary system administrator for Jamf School I can resolve problems anywhere at any time.
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Ease of use and infinite management capabilities
The only drawback is the 'slowness' of services at the start of the new school year, as the servers are in very high demand.
It allows me to manage a fleet of over 1,200 iPads with great ease.