IXACT Contact Reviews

User Rating

4.3/5 (Based on 129 Ratings)

Rating Distribution

Excellent
53.5%
Very Good
34.1%
Average
7%
Poor
0%
Terrible
5.4%

User Sentiments

Ease of Use, Automated Email Campaigns, Monthly Newsletters, Excellent Customer Support

Limited Website Customization, Outdated Interface, Limited Mobile App Functionality, Lack of Advanced Marketing Features

Do You Use IXACT Contact?

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Review Summary

Overall, IXACT Contact's user reviews are generally favorable, commending its user-friendly interface, robust features, and helpful customer support. The platform is widely appreciated for its lead management capabilities, contact organization tools, and email marketing features. Users highlight the software's ease of use, efficient automation of tasks, and customizable reporting options. However, some reviewers have expressed concerns regarding occasional technical glitches, limited integration options, and a slight learning curve for new users. Despite these minor drawbacks, IXACT Contact is widely recognized for its value, with many users emphasizing its positive impact on their sales performance and overall productivity.

Pros

Userfriendly interface simplifies complex tasks and streamlines workflows.
Comprehensive CRM capabilities enhance contact management, lead tracking, and sales pipeline visibility.
Robust reporting and analytics provide actionable insights to optimize sales strategies.

Cons

Occasional performance issues can disrupt productivity and hinder seamless usage.
Some users find the initial setup process to be timeconsuming, requiring dedicated resources.
Limited integration options with certain thirdparty applications may restrict data sharing and automation.

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Reviews

Anonymous User

November 27, 2023 Source: G2.com

"Fantastic all in one CRM"

What do you like best about IXACT Contact Real Estate CRM?

I love the campains, letters, and newsletters that are so easy to set up! Pre-written, just need personalization and tweaks to make it work for your clients. So many helpful features to keep all your clients and contacts organized and in touch. We use it every day, my agents love it.

What do you dislike about IXACT Contact Real Estate CRM?

Sometimes there is a learning curve just because there are so many features that can be used.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

Makes keeping in touch with and organizing clients and contacts easy

Richard P

August 7, 2022 Source: G2.com

"Ixact for Realtors - # 1"

What do you like best about IXACT Contact Real Estate CRM?

All in one integration - Syncs with Google Contacts - Host my agent webpage with idx - Social Media Postings - Stay In touch program ( xmas cards etc) and a montly newsletter!

What do you dislike about IXACT Contact Real Estate CRM?

Would like to be able to integrate with Zappier or the Zolo CRM (proprietary - Zolo probably wont allow)

Recommendations to others considering IXACT Contact Real Estate CRM:

best all in one - I have tried many others - and its affordable

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

keeping track of contacts and follow up notes - adding new contacts that I receive through Zolo or my social media accounts

Anonymous User

August 4, 2022 Source: G2.com

"Leaves nothing out ~ fully customisable."

What do you like best about IXACT Contact Real Estate CRM?

I love that with IXACT's CRM, I never felt like I had to compensate for a missing field or feature by settling for a less efficient or completely irrelevant feature.

What do you dislike about IXACT Contact Real Estate CRM?

Though IXACT's CRM is highly efficient and included everything I held essential to a personal and efficient CRM, the layout of the overall site seems outdated. At times I have experienced troubles with having colleagues understand how to navigate and use the CRM due to the more outdated and bland layout. I would love to see an up to date look to IXACT's CRM.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

IXACT allowed me to file my contacts accordingly and most efficiently by providing me with a wide variety of fields and options to not only choose from but also customize to my own liking. An added bonus is that IXACT's website feature has boosted my brand's name in the search engine to the first page with Google.

Anonymous User

August 2, 2022 Source: G2.com

"Love the Monthly Newsletters"

What do you like best about IXACT Contact Real Estate CRM?

The Monthly Newsletter and the ability to edit them is amazing. Especially from a brokerage standpoint where I can help my agents customize them, or customize them as the brokerage, before my agents send them

What do you dislike about IXACT Contact Real Estate CRM?

We do have several problems with the system giving us errors, especially when assigning activity plans.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

Helping our agents keep in contact with their past clients - many have received responses to the newsletters.

Megan

October 18, 2021 Source: Trustpilot.com

The Best Real Estate CRM & Website Package you can get!

I have worked in real estate for the past 5 years with various CRM and websites and these guys are by far the best in terms of value, service, easy to use product. Making the decision to move from working for a large Real Estate Agent to setting up my own agency, I found this to be the best overall solution for both my website and CRM and with their fantastic support both on LiveChat and by phone I cannot recommend them highly enough.

Shannon U

September 25, 2020 Source: G2.com

"This CRM has it all! tracking, reminders & budget friendly Love this CRM!"

What do you like best?

It connects everyone in my data base, organizes and then tracks with easy to read reports. The CRM also manages all of the steps in a real estate transaction right through to completion and then... it reminds you to change the activity plan to continue with follow up after sale! Its ready to use or personalize and create your own plans. Simple.

What do you dislike?

In the beginning I found it to have too many features (if that is possible!) but once I started to learn the features I became hooked.

Recommendations to others considering the product:

Just do it! Ease into it! Learn pieces of it at a time and before long you will be an expert.

What problems are you solving with the product? What benefits have you realized?

Staying in touch, knowing who to contact and when. The reminders are amazing, birthdays and inspection dates. Closings... everything! Just open and get using it, the reminders allow me to stay on top of my business and stay in touch when I should.

Patrick V

August 26, 2020 Source: G2.com

"Ixact has helped keep me on track!"

What do you like best?

I love the compatibility with my Mac. Most contact management systems are Windows based. Also, they provide complete package of features including fresh website designs. The tech support is attentive and have successful in assisting me in a variety of challenges. As an independent contractor working for a smaller brokerage, the IT help is limited. Ixact staff has been very helpful.

I use the automated email services.

The business transaction tracking features keep me on track.

I also pay for the customize website service

Overall, 5 -6 plus years of using Ixact has helped me tremendously and I logging multiple times daily.

What do you dislike?

Some of the searching components are limited. Specifically, searching for contacts in a specific zip code. I find that feature cumbersome.

Recommendations to others considering the product:

This product will assist to become agent/broker you choose to be. Whether a small independent or a large team leader, Ixact Contact will meet your needs!

What problems are you solving with the product? What benefits have you realized?

The email notification of leads through a variety of sources, especially internet leads. The time it saves of moving leads to my database. The system also provides unique ways of grouping the lead sources.

Corie F

August 26, 2020 Source: G2.com

"Great contact management program"

What do you like best?

They send out monthly emails on my behalf

What do you dislike?

It would appear that you want me to say a whole lot about what I don’t like about exact in order to complete the survey, however I don’t have a lot to say in terms of negative comments.

What problems are you solving with the product? What benefits have you realized?

Keeping in touch with my clients is the most important. I have been able to create separate lists for different projects which really help.

Theresa B

August 26, 2020 Source: G2.com

"A Complete CRM for Tracking Real Estate Clients"

What do you like best?

I like how I can set up drip email campaigns and also receive reminders on tasks that need to get done. I can also edit the content of the emails. In addition, the newsletter is awesome - full of relevant content. I can also edit the newsletter, adding my own articles if I choose to do so. Another thing I like is that the system can remind me of customer's birthdays and anniversary dates. And I also use the included website for my business. It is easy to customize and looks very professional.

What do you dislike?

I don't believe there is anything I dislike about IXACT. Someone spent a lot of time designing it who knows how Real Estate clients think. I do wish there was a way to integrate it with social media and pick up leads in a better way.

Recommendations to others considering the product:

I recommend you upload all your contacts into it and also set up your website.

What problems are you solving with the product? What benefits have you realized?

Staying in touch with prospective clients in a way that is friendly is one of the things I love. It really keeps me on track with communicating with clients. My clients actually respond to the auto-generated emails the system sends out on my behalf.

Martin M

August 26, 2020 Source: G2.com

"Time saver and great content"

What do you like best?

The Canadian content of the monthly news letter

What do you dislike?

nothing, Love everything if I have an issue help desk is always there to solve the issue

Recommendations to others considering the product:

don't wait. the program will save you time and make you money

What problems are you solving with the product? What benefits have you realized?

Time management

IXACT Contact Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use IXACT Contact?

Review Summary

Pros

Cons

Anonymous User

Richard P

Anonymous User

Anonymous User

Megan

Shannon U

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Patrick V

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Corie F

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Theresa B

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Martin M

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

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