iSpring Learn Reviews

User Rating

4.6/5 (Based on 676 Ratings)

Rating Distribution

Excellent
67.5%
Very Good
26.6%
Average
5.3%
Poor
0%
Terrible
0.6%

User Sentiments

Excellent Customer Support, Easy to Use, PowerPoint Integration, Extensive Reporting Capabilities

Limited Mac OS Compatibility, Occasional Software Glitches, Limited Customization Options, Complex Multi-Layered System

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Review Summary

Users commend iSpring Learn for its user-friendly interface, comprehensive course creation tools, and seamless integration with other platforms. The platform's intuitive design allows users to easily create engaging and interactive courses, with features such as multimedia support, quizzes, surveys, and branching scenarios receiving particular praise. Additionally, iSpring Learn is lauded for its robust analytics and reporting capabilities, which provide detailed insights into learner engagement and course effectiveness. However, some users have expressed concerns regarding pricing and occasional technical difficulties.

Pros

Userfriendly interface and easy implementation process.
Offers a wide range of features for creating engaging online courses.
Excellent customer support and availability of comprehensive training resources.

Cons

Lacks advanced reporting and analytics capabilities.
Limited integration options with thirdparty tools.
Occasional performance issues when dealing with large amounts of content.

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Reviews

SYED KUMAR

September 25, 2024 Source: Trustpilot.com

Customer-focused

Balvinder tried his level best to resolve the said issue. Appreciate your dedication to solve the customer issue quickly.

Mr Cobos

August 28, 2024 Source: Trustpilot.com

Great product (Suite and Page) and great support

I've been building online courses for years using quite a wide range of software tools (like Adobe captivate and articulate), but iSpring Suite and Page are much better tools at creating very high quality course content quickly. When I had a particular problem with exporting to Moodle, support came back quickly and with the answer which helped me and my client.

Shivakumar

July 8, 2024 Source: Trustpilot.com

Balvinder has been a man with patience…

Balvinder has been a man with patience and skills to support a novice like me. That is great!!

Janvi Garg

June 19, 2024 Source: Trustpilot.com

He helped me solving my…

He helped me solving my problem.Thankyou!!

Nisie

May 14, 2024 Source: Trustpilot.com

Best Live Tech Support!

When I got the software I knew it came with tech support. I was assuming it would just be e-mail and wait. It is such a pleasure to be able to get a live expert who responds very quickly. Tina was able to answer all my questions and was very patient with me, guiding me step by step! This is the type of technical support and customer service I love and for a software at its price point, it cannot be beat!

Saurabh Kumar Sharma

April 29, 2024 Source: Trustpilot.com

Balvinder is excellent and deserves a raise at his company

Balvinder is excellent at what he does. He was prompt, quick, and very supportive in resolving my issue. Not only that, he went the extra mile to stay connected for a long and provided me with steps to deal with the problem I was facing and how to tackle it.
He deserves a raise, for sure.

P. Miller

April 14, 2024 Source: Trustpilot.com

Great Customer Service

Polly was incredibly helpful with their patience and support with getting me signed into my iSpring account.

matthew joseph

April 2, 2024 Source: Trustpilot.com

Customer SUPPORT is What Creates Brand Equity for iSpring

Balvinder of iSpring Tech Support is One of the Best ( of ALL of The BEST Customer Support Executives of iSpring ). He Demonstrated PATIENCE, EMPATHY and CUSTOMER CENTRICITY.
IF You Ask Me in all of My Experience Dealing With My FAVOURITE Brand ( iSpring Solutions ) - It is Their CUSTOMER SUPPORT Team Who CARRY The Brand. The So-Called " Sales " Team PALE in Comparison .
It is ONLY BECAUSE Of iSpring's SUPERB Customer Support Team That I Have Remained LOYAL for 3 Years and Counting.
The " Sales Team " @ iSpring NEEDS a HUGE Amount of TRAINING in " Customer Centric BEHAVIOUR, TONE of VOICE and MANNER of Speech "

Athira

March 28, 2024 Source: Trustpilot.com

Quickly i got answer for my query.

Eirik Sandal

March 6, 2024 Source: Trustpilot.com

Kind and fast customer support

Kind and fast customer support. Great to have instant help, also with tech questions