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isolved Reviews

User Rating

4.6/5 (Based on 33 Ratings)

Rating Distribution

  • Excellent

    57.6%
  • Very Good

    42.4%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

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Reviews
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Sarah Strickland

April 17, 2025 Source: Saasworthy.com
Everything you need for payroll

It's surprisingly easy to use, especially considering how comprehensive it is. It's a  fantastic tool for managing payrolls for companies of any size. There is plenty of training and support baked in. I like how customizable and adaptable it is to meet the needs of many different clients. I haven't used any other payroll platforms so I can't compare it to anything, but I can't think of anything that iSolved is lacking.

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MH

Michelle Hamilton

November 20, 2024 Source: Saasworthy.com
iSolved is a great product with great services

I have been using iSolved for a little over 3 years and they offer a great product with excellent customer service. They take input from customers on services they would like to add to enhance the experience and they actually follow through on adding such requests. They also offer the BEST customer service I have worked with for a payroll/HR provider. The customer service is so important especially when you need help in a timely manner. If you are transmitting, they will help you that day - not days later like some larger companies practice. iSolved cares about their customers and you feel it when you work with them. I would recommend their package for anyone looking to change.  

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SL

Sagar Lakhani

September 14, 2024 Source: Saasworthy.com
iSolved HCM: A 5-Star Payroll Provider

Great platform!

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LD

Lacey Davidson

July 26, 2024 Source: Financesonline.com
isolved solves payroll needs
PROS: I love the ease of access for admins and employees. The website is easy to navigate and the new app introduced late 2023 is very user friendly. They follow all laws and rules to stay compliant with federal and state law, and with 401(k) reporting. CONS: Working in the south, I would love more language options. Currently, only English is available, and we have many employees where Spanish is their first language.
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MM

Melissa Mishefske

April 17, 2024 Source: Saasworthy.com
iSolved Review

iSolved is amazing! We use their Payroll and Onboarding features. Payroll has never been easier for us to process before. iSolved integrates seamlessly with our internal systems for an efficient, error-free payroll processing. Their customer service team is knowlegdeable and always helpful!

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A

Aletha

December 3, 2021 Source: Financesonline.com
Beneficial for both employers and employees
PROS: iSolved is a user-friendly software that allows employees to make changes on their direct deposit and tax withholding information and view their pay stubs. Installing and using it has been trouble-free in our experience. CONS: I would like this better if there is a way to customize the forms upon onboarding. This would allow us to get and focus on the information that we really need from our new hires.
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X

Xander

October 14, 2021 Source: Financesonline.com
Responsive and competent support team
PROS: We rarely encounter issues when processing our payroll but their support team is quick to respond when we do and the issues are also solved in a short period of time. iSolved almost always assigns the same representative to us. We appreciate that whenever there is a change in assignment of representative, clear and effective communication can still be expected. CONS: iSolved has a lot of features and there are only a few that I truly need. I would like it better if its login page would be improved in terms of design for users like me who are also administrators. I also wish I can use it to automate the 401k process.
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K

Kaelyn

September 10, 2021 Source: Financesonline.com
Perfect for our payroll needs
PROS: We chose iSolved mainly because its payroll management features fit our needs perfectly and they also have a support team that is adept in this matter. CONS: I wish iSolved supports different time zones.
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K

Kurtis

April 27, 2021 Source: Financesonline.com
A great system with a great support team
PROS: I have had a great experience with using iSolved. Its UI design is simple and easy to navigate. There were very few times when we encountered issues while using this product and their support team handled these situations in the best way possible. CONS: It would be better if they would add a copying feature to some areas of iSolved.
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K

Kip

February 1, 2021 Source: Financesonline.com
Awesome customer service
PROS: iSolved truly values its customers. I am a one-person corporation and they pay attention to my concerns as much as expected when dealing with a much bigger entity. I like that their system is simple and well-designed. CONS: iSolved is the only solution that we trust. We are content with the product as it is in its current version.
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