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About IRIS CRM

IRIS CRM software is an manage pipeline sales and customer support for business. The software offers tools to track sales related activities like new accounts, notes added, emails sent, and more. Collaborate with your team to create professional proposals in minutes. It integrates with Zapier, ZipRecruiter, and more. It supports Mobile Android and iOS. Marketers, Small and Medium companies make use of the software.

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Screenshots & Videos

IRIS CRM screenshot
IRIS CRM screenshot
IRIS CRM screenshot
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Pricing

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online
IRIS CRM Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 10/02/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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IRIS CRM Alternatives

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IRIS CRM Reviews

User Rating

4.7/5 (Based on 119 Ratings)

Rating Distribution

  • Excellent

    75.6%
  • Very Good

    20.2%
  • Average

    3.4%
  • Poor

    0.8%
  • Terrible

    0%

User Sentiments

Comprehensive Feature Set, Excellent Customer Support, User Friendly Interface, Extensive Integrations

Outdated User Interface Design, Limited Mobile App Functionality, Occasional System Glitches, Complex Customization Process

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Review Summary

User reviews of IRIS CRM highlight its strengths in streamlining sales processes, centralizing reporting, and providing comprehensive data management for the payment processing industry. Users praise its integration with various processors, automated tasks, and user-friendly interface. However, some users note limitations in customization options, particularly with the mobile app, and express concerns about the user interface's dated design. While IRIS is widely appreciated for its customer service responsiveness, some users suggest the system's cost may be a barrier for smaller businesses.

Pros

  • IRIS CRM consolidates data from various platforms, creating a cohesive and efficient experience.
  • It streamlines processes for sales reps by allowing them to view portfolios and create tickets without multiple logins.
  • The platform offers advanced residual calculations and reporting, enabling easy income and expense comparisons.

Cons

  • The configuration and customization process for functionality, permissions, and settings can be complex and ongoing.
  • The dialer's recordings and call routing are considered below expectations, lacking sophistication and listener availability for merchant tables.

IRIS CRM Reviews

AI-Generated from the text of User Reviews

Videos on IRIS CRM

IRIS CRM Screenshots

IRIS CRM FAQs

Does IRIS CRM provide API?

Yes, IRIS CRM provides API.

IRIS CRM Contact

Vendor Details

Brooklyn, NY Founded : 2010

Contact Details

1-888-870-9978

https://www.iriscrm.com/

Social Media Handles

Customers

Payment Depot
Celero
Flashbanc
tocharge
Granite
MetroBPS
PreferredPayments
Swipenow
Riversidepayments
Cliq
Matrix payment systems

IRIS CRM Integrations

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

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