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Interactio Reviews

User Rating

4.9/5 (Based on 182 Ratings)

Rating Distribution

  • Excellent

    85.7%
  • Very Good

    13.7%
  • Average

    0.5%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

User-friendly interface, Excellent customer service, High quality audio, Reliable platform

Limited video features, Occasional technical issues, Lack of free version, Mobile-centric design

Do You Use Interactio?

Write a Review

Review Summary

Interactio users frequently praise its user-friendly interface, ease of setup, and comprehensive set of features. The platform's ability to centralize customer interactions across multiple channels, including social media, email, and live chat, is a key selling point. Reviewers also appreciate Interactio's customizable reporting and analytics capabilities, which provide valuable insights into customer behavior and agent performance. While some users have experienced occasional technical issues, the overall sentiment towards Interactio is overwhelmingly positive, with many reviewers highlighting its positive impact on their customer service operations.

Pros

  • Userfriendly interface and easy to navigate.
  • Streamlined communication and efficient collaboration.
  • Extensive features for task management and project tracking.

Cons

  • Occasional bugs and glitches reported by users.
  • Limited integration options for some specific applications.
  • Lacks advanced analytics and reporting capabilities.

AI-Generated from the text of User Reviews

Reviews
DS

Divyanshu S

December 5, 2023 Source: G2.com
"Interactio"
What do you like best about Interactio?

support multiple language

support anywhere

easy to access

Feature to use selection of language while interaction

What do you dislike about Interactio?

Audio Issue

Interface issue sometime

expensive

time efficient

What problems is Interactio solving and how is that benefiting you?

Help in video audio conferencing in easy and timely manner with great quality and video and functionality easy to use and can be connect to any at any time and at any phase. Easy to access in timely manner.

Read more
AA

ANUBHAV A

August 24, 2023 Source: G2.com
"Experience of using interactio"
What do you like best about Interactio?

It is compatible with any video conferencing platform.

What do you dislike about Interactio?

Nothing to be disliked as such to write here

What problems is Interactio solving and how is that benefiting you?

It basically do the direct hybrid integration with hardware equipment which others were not able to do so rightly

Read more
SR

Shweta R

July 31, 2023 Source: G2.com
"Best in providing meeting solution using several languages"
What do you like best about Interactio?

Interactio is very helpful as it's designed for multi language events , conferences, business meetings and its provide us live interpretation services as participants who speaks different languages. Very easy to access as we simply download it on our smartphone and choose our preferred language channel to listen to the interpretation.

We can now create meetings on interactio with specific languages that will be used during the meeting as audience can join as on site meeting or hybrid and Audio Quality is so high which delivers seamless communication. This software helps us to attend various international event and conferences and remove the language barrier.

What do you dislike about Interactio?

Interactio is only provide audio interpretation as it not cover other aspects like written material and for using this tool we need stable internet connectivity as well.

So other than that Its a valuable soltuion to overcome language barriers and enhancing communication between participants from different languages with no third party tool needed.

What problems is Interactio solving and how is that benefiting you?

After using interactio our participants utilizing own devices to access the event from remote locations which is very cost effective as it reduce the cost of physical interpreation booths and equipments. While using Interactio our participants easily switch between the preferred languages without any disruption and best part is that we can make last month changes as per event organisers in terms of language requirements. They monitor your event if we need any assistance support tesm is ready to assist us thats why we recommend this tool to others after having world class experience.

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KS

Kunal S

July 16, 2023 Source: G2.com
"A fantastic experience of video conferencing."
What do you like best about Interactio?

It is the best platform it can give acces to onile meetings in any languages and we can share all the media files , documents and there are also chat options. The security that interactio provides is also fenominal there will always encrypted meetings and chats. And the other thing that we can use any video conferencing app of choice.

What do you dislike about Interactio?

when there is a large number of group the vision of interactio lacks and this is the problem of all interpreters world wide.

What problems is Interactio solving and how is that benefiting you?

1. File shearing is the most important in the video conferencing and interactio provide security with that this is awesome to me.

2. 24*7 lack free support

3.Any video-conferencing app of your choice.

4.Interactio have thousans of languages and users.

Read more
SR

Suresh R

August 11, 2022 Source: G2.com
"The Best Multilingual Meetings Solution Provider"
What do you like best about Interactio?

The most helpful thing about interactio is its Hybrid & On-site meetings and its upside would be the best tool for creating business meeting

What do you dislike about Interactio?

Well, I have not come across any least helpfulness yet

What problems is Interactio solving and how is that benefiting you?

Interactio is helping businesses in creating online meetings, on-site meetings, and multilingual business meetings and it is benefitting businesses to communicate remotely with their clients and employees etc.

Read more
AU

Anonymous User

May 23, 2022 Source: G2.com
"Excellent software"
What do you like best about Interactio?

Great interpretation, and great sound on quantity. Looking forward to using the app again in the near future.

What do you dislike about Interactio?

Nothing. I think this software is perfect.

What problems is Interactio solving and how is that benefiting you?

Interactio helped us provide low cost translation for a multilingual conference for 75+ individuals. Their price point for streaming is competitive, but their customer service is amazing. I would highly recommend them for future events. We plan to use them next month.

Read more
JC

Joe C

March 17, 2022 Source: G2.com
"Great business! Great product!"
What do you like best about Interactio?

Excellent business associates

Excellent company. The platform is simple to use and performs admirably. Employees are courteous and simple to communicate with. I would strongly advise anyone in need of translation services to use this company.

What do you dislike about Interactio?

Nothing to dislike it's all there, great product

What problems is Interactio solving and how is that benefiting you?

translation services are very easy, beginner-friendly

Read more
AA

Asfand A

February 7, 2022 Source: G2.com
"I recommend this app because it is a good tool of live events."
What do you like best about Interactio?

With the new update, the app works better than before the interpretation is amazing. Now it's more easy to use and the sound is more clear and faster.

What do you dislike about Interactio?

I used to have a Sound clarity Problem but After New update This Problem is solved.

Recommendations to others considering Interactio:

Great Experience. just Try this.

What problems is Interactio solving and how is that benefiting you?

On this Platform The Best Deal is that You Have All Tools In One Place. Connecting All Participants at one Place and and Audiovisual Selection is also Easy. With Good Quality and Stability of Connection its more enjoyable and saves time and Costs.

Read more
RE

Ryan E

December 16, 2021 Source: G2.com
"First experience was excellent"
What do you like best about Interactio?

Really easy to use, everything ran smoothly and the app was very user freindly

What do you dislike about Interactio?

Its been simple and efficient. Dont have any issues with the software

What problems is Interactio solving and how is that benefiting you?

Mobile app is easy to function, and straight forward to use, software is upto date

Read more
D

Daniel

December 5, 2021 Source: Trustpilot.com
Great company and Great application
Interactio has made their system easy and friendly to use and set up. The ability to provide a professional translator is a major plus!
Read more

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