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Intellimize is generally well-received by users, earning praise for its user-friendly interface, comprehensive reporting capabilities, and ability to streamline and automate marketing operations. However, some users have expressed concerns regarding the platform's pricing and the need for a more robust customer support system. Overall, Intellimize is considered a valuable tool for businesses seeking to enhance their marketing efficiency and ROI.
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What sold me was the Continuous Conversion (AI Optimize) Feature. As someone who has never done testing before, Continuous Conversion made it extremely simple to create a test and show our tests to the right audiences without having to set them up myself.
Initially, The dashboard was a little clunky, but after giving Intellimize feedback, they showed me how to go through the dashboard and implemented changes to their dashboard to make it easier for people to navigate.
Intellimize has helped us a lot. From deciding which text we should be using, the images we should be using on our homepage, round vs. sharp corners, colors for our CTA's, etc.
I like Intellimize for a wide variety of reasons, but most notably, the ability to launch dozens of experiments without the need of a developer. I, in fact, launched some 20+ tests within my first week of owning the tool and some 40+ tests within my first month. A feat at a speed that even I was impressed with. Their visual editor tools make it really easy to bring ideas to life and I can personalize experiences to my anonymous traffic on the first-page view. With Intellimize, I can test just about anything and am only limited by my creativity which is how these tools should be – a conduit to testing and not a hindrance – which is unfortunately what I found while using testing tools from many of their competitors. I have an incredible customer success team too, that has worked with me closely throughout my entire engagement. They care and have also been great at ideating and pointing me to valuable resources. I feel like I have a true partnership. Great tool, and great service. I am very satisfied.
I may be spoiled, having been a Google Ads user for many years, but I wish it would be easier to stop and start tests. It is really difficult to turn off experiments if you don't know where to look. Also, because I know I can test more rapidly with Intellimize, I am finding myself at war with myself for not moving faster. I started off testing a bunch (40+ in the first month) and have since slowed down - and it is completely my fault. A problem introduced by a tool that is so good that you’ll want to test more, and if you ever slow down, you may feel like I do. It’s a great problem to have, however and has nothing to do with Intellimize.
Intellimize is helping me understand user behavior better and improving site engagement for my site. This is driving more conversion activity and better-qualified leads into our funnel. Before Intellimize, we were not running any tests on our website which makes a website stagnant and less effective than it can be.
It's a powerful CRO testing tool combined with an excellent support staff that provides guidance in improving website conversions.
I can't think of anything I don't like. The team is responsive, proactive, and quickly addresses any challenge that I've brought up.
Improving website conversion across our web properties.
Intellimize is a great tool for website optimization. Things the team like most about using them is the combination of using both the app's visual editor for quick output on test ideas and their SEs for the larger scale tests that require more dev work. Testing platform itself is good, with the ability to personalize, set up A/B tests, or set up multivariate tests. Ticketing process has improved immensely since we've become partners, too. Ultimately, testing is made easier with their expertise and guidance on best practices.
The only dislike I have is there are some features that still aren't exactly user-friendly and require an account manager or SE to handle for you. Example is adding an audience to the Control of a test experience. I would need to ask someone to help me vs. doing it myself to save some time.
We are always testing new ideas to increase conversions. Intellimize has been a good partner in helping us discover what some of our users react positively and negatively to.
Intellimize makes it easy to deliver valuable web changes at scale. With Intellimize, the team at Drift has been able to run hundreds of variations through A/B testing, deliver personalized experiences to users as they interact with our site, and more. The Visual Editor allows us to make changes on-the-fly, and the support team can quickly build out more complex tasks (all tracked in a handy dashboard).
With their machine learning, we can come to conclusive results much faster than with tools like Google Optimize, allowing us to test more variations more often. Their reporting capability is unlike other tools I've seen. There is a wealth of knowledge, organized in a way that makes it easy for web/CRO owners to take action based on learnings.
Lastly, their staff is truly the best, from customer success to support and product. The customer success team is knowledgable, timely, and full of ideas for testing. They understand our business and goals. Plus, they communicate well and make using the product easy and even fun. It's clear their support and product teams work closely with one another, as well. I have confidence that our feedback matters, and our concerns are actively addressed.
My largest gripe is with load time. We've run numerous tests and find that Intellimize is quite heavy, even when we run it asynchronously.
Native integrations are lacking. If you want to use 6Sense data, each signal has to be manually input within the Intellimize audience one-by-one since there is no means of bulk upload.
When it comes to CRO, Intellimize is crucial to our success. On average, our conversion rates improve by 50-150%, depending on the page grouping. As a long-time customer, I'm sure we've seen at least a few million in incremental revenue gain from Intellimize.
We use Intellimize at Coupa and love it. We can test various headings, colors, page layouts, and so much more -- all at the same time -- and Intellimize will test everything at once and direct traffic to the winning variations. It's quite amazing. Plus, they hold your hand the whole way to ensure you are making the biggest bang for the buck changes right away. I have been delighted by the onboarding and customer service. They also come out with improvements to their offerings almost weekly, so even in the few months that I've been using Intellimize I've seen a lot of improvements in the user interface and the capabilities of the platform.
I dislike that I don't have more time to use Intellimize. Ha, that's not much of an answer, but I really can't think of anything negative about my experience so far.
Definitely get a demo. It will blow you away!
We have been able to find ways to encourage more visitors to request a demo of our solutions. We can see what messages are more effective at keeping people from bouncing. We have been able to target specific users with different messages, such as first-time versus returning visitors, people who have visited a certain page before returning to the home page (at which point we change the home page messaging to match what we know they are interested in), and try out different versions of our forms to see which ones result in more form fills. Even simple changes, like the color of a button, have yielded results that help us fine-tune our site. I am sorry I wasted so much time on A/B testing in the past when this type of solution is available. It really does pay for itself in a short time!
"Sunbasket has used Intellimize for over a year. Their user interface is easy to use and understand. The insights are easy and they allow customization of events and goals. Their team helps with campaign Setup and optimizations.
The ticketing interface can improve as they optimize their new interface.
There are many great ways you can use Intellimize to improve your online KPIs. Don't just think of them as an A/B test tool. They can do a lot more and their reporting and optimization algorithm is sophisticated.
Sunbasket uses Intellimize for multiple types of A/B testing. They allow for standard A/B tests like CTA and Hero image tests but also more sophisticated tests like Form Submit tests, Hide/Unhide different parts of our website, Order of modules on our LPs as well as audience-specific variations and experiences which has enabled us to incorporate our seasonal campaigns into different parts of our LPs and Homepage.
Ellevest has been using Intellimize for about a year now and has been able to optimize and personalize our website better than we thought was possible previously. Our support team is top-notch. They are incredibly knowledgeable and not only support us in launching tests, but also come to the table with insights and ideas to further our goals.
There are times when I feel it would be more helpful for our team to meet directly with analysts or developers on the Intellimize team rather than going through our account management team.
I would recommend users of Intellimize think about your current multivariate testing capabilities and the time it takes to gather learnings - the testing velocity with Intellimize is one of the greatest value propositions of the product.
We are leveraging Intellimize to run multivariate tests on our marketing site. The insights we glean from Intellimize testing are being used in channels and platforms throughout the company and have helped us to better drive results all throughout the funnel.
Provides data on what's working and what's not working
The ability to test multiple experiences and variations at the same time on various pages
Visual Editor tool allows for self-serve build and increases the speed at which variations are launched
The solution is client-side, which sometimes causes a flicker when switching between variations. If possible, the team should explore ways to improve the experience of variations rendered to users
A drastic increase in the amount of Website experimentation per month
Conversion optimization for:
Users that Sign up for our Product
Users that want to get in touch with our Sales Team
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Intellimize has created a new dashboard recently that allows users to easily sort their tests and quickly see conversion comparisons. The team is constantly looking for feedback to improve their product further and genuinely care about the needs of our business as users of their platform.
There have been great improvements to the tools allowing users to create their own tests but there is still some hands on required from our CSM or others. The job still gets done but it takes a little more time. That said, the team at Intellimize is aware and has continued to make great strides with allowing for users more configuration options.
Intellimize helps us run tests to increase our multiple conversion metrics within our site. We simply create a ticket and the team let's us know effort involved in creating the test. The conversion goals we have vary across different pages and those goals can be easily swapped within the dashboard.