Inspectlet Reviews

Very easy to use. Love being able to filter and search for specific sessions. We use it primarily to troubleshoot customer problems, but you can easily view a funnel analysis of sessions and look for behavioral insights.

Sometimes sessions are not always captured, or there seems to be a delay in sessions appearing. This can make near real0time session analysis difficult.

Primarily session troubleshooting, but also common behavioral analysis. Heatmaps and session funnels can help identify poor user experience and friction causing higher than desired bounce rate.

It is simple and quick to use.

Work in real time what is essential to manage everything faster.

It offers reports that are properly analyzed and monitered, they are great, they are all very complete and useful.

It tracks every movement that customers make to our website and so we can study each step they take and that is the first thing that catches their attention. So we can fix any inconvenience in case there is one.

In my opinion it is a bit expensive, however the payment is totally worth the effort. So far everything has worked very well, I can not complain about anything, all the analyzes are very good and complete.

I recommend that you use it and apply it to your website. It allows to see each step that the clients give in the web site and thus to observe if there is some inconvenience to find solution to it. Its function is incredible, give it a chance.

Thanks to Inspectlet we solved some small problems that the website had, with all the analyzes sent in each report we were able to completely study any failure that occurs and thus find the best solutions to achieve a high quality website. Thus we have more connection with our clients, trying to satisfy all the requirements.

I like how easy it is to understand the information this software gives you. This is a software that monitors visits in real time, which is a really great feature, but what I most like is the data it provides. It's shown in web analytics that are pretty easy to get and understand.

I like how this software shows me what the "visitor" or customer is doing and it shows every exact movement, for example: clicks and mouse movements. It tracks everything.

I love it because it is so unique when it comes to showing data, and you can customize everything and filter the results.

This program isn't cheap, and I think that other programs could perform well for a lower price, but I still consider this a unique software of its kind.

If you want to understand how your customers use your website, then you won't regret using this software, it's the right one.

Controlling traffic on our website is our most important thing. Inspectlet lets us identify all the problems that are in our website so we can fix it. It is important for us to know how our customers interact in our websites and what they do there and what they don't understand.

I really like Inspectlet and how comfortable it is to use it. The updates that do every day make it much more authentic but with better tools to work. It is extremely easy, learning to use it does not take time and they are simple, just to focus well, and you already have it dominated. The price is worth it and it is just for the great job you do.

The tools and functions are incredible, they allow me to perform each operation according to my requirements and I like that.

Inspectlet puts small limitations and that is a bit annoying. I do not like the fact that the sessions can only be held for 60 days, sometimes I need them for a little longer, and it's not like that. That makes the job completely difficult. Of rest, to worked very well, the cost is accessible and the tools are very complete.

Inspectlet provides the opportunity to have a free trial subscription to test it and consider giving such a great software a try. It offers great options, with very good tools, just the right ones and necessary to do a high quality work. Test it.

We greatly improve the quality of what we offer. Inspectlet helped us a lot with all its complement and analysis. Our website is now much better seen, we fixed some problems we had regarding the correct prices and correspondence with the product, we found solutions and now everything is where it has to be. Thanks to its complete and detailed reports, we take all that to turn it into a success.

What I like most about this software is the ease with which I can configure, modify and adapt everything to what I need.

It provides quite complete visual reports, they are quite detailed, informing all the movements and interactions that users make on my website.

Video quality incredible, the best.

Simple, useful and complete interface.

Although adapting is really easy, when I want to customize everything exactly as I require it takes a really long time, which delays a bit the work, however, that is my only inconvenience, everything has worked without any problem.

This software has an advanced function with visual reports that detail exactly what you need to know about the users that visit your website. I recommend that you include Inspectlet to your work, in this way everything will be much simpler.

The studies we have done to improve the quality of our product and the research we have tried to do to increase the efficiency of our website is now much easier thanks to Inspectle. It gives us a fairly complete information analysis, detailing everything in the reports it provides. Now it is easier to know exactly what our clients like about our website and what they like the least, so we can find quick solutions to small inconveniences.

Inspectlet ir unikāla programmatūra, kas nepieciešama ikvienam uzņēmumam. Tie īsteno lielisku veidu, kā iegūt atsauksmes, un ka tā ieraksta video par katru kustību, ko lietotājs veic savā vietnē. Man tas patīk, jo mēs varam zināt, kādas ir mūsu mājas lapas visinteresantākās daļas un kādas ir vismazāk interesantas lietas. Man patīk, ka visi ziņojumi ir reāllaikā. Tas ir tik vienkārši lietojams, un mums nav vajadzīgas lielas zināšanas, lai saprastu, ko programmatūra vēlas pateikt.

Vietnes interfeiss un dizains varētu būt interesantāks. Bet, izņemot to, man patiešām patīk izmantot šo programmatūru.

Inspectlet nāk klajā ar bezmaksas izmēģinājumu, un es ieteiktu cilvēkiem vispirms to izmēģināt, pirms samaksājat par kaut ko nevēlamu.

Šī programmatūra tiek izmantota mūsu uzņēmumā, lai saprastu dziļāk, ko vajag mūsu klienti. Tas mums palīdzēja saprast, kādas mūsu vietnes daļas ir svarīgas un kādas tās nav. Tas ir palīdzējis uzlabot to, kā mēs darām lietas, jo mēs zinām, ko vēlas mūsu klienti.

It is really very easy to use, I like that it is quite economical and it offers videos in an explicit and detailed way the interaction of the users, with a good quality of the video, without losing any detail and giving a quite complete report. It has useful and complete functions.

Setting everything up so that it is exactly what you want is complicated, you have to be very specific to try to see what you really want. In general, the interface is a bit complex.

If you want to make an in-depth analysis of your application the best is Inspectlet, the best software to be able to have a detailed analysis of the users that visit your website and be able to recognize and understand explicitly what they like to do on your page. I recommend it to one hundred percent, it is a complementary software to your work.

It has benefited a lot in the aspect of the study of the operation and statistics of our website, now we know the route that users make to our link, the first thing they see and the most outstanding for them. This has allowed us to find the best inconveniences and small solutions to our web system.

I love watching users navigate our website and seeing where they tap, click, scroll, etc...It's really helpful when making web design changes or when there are problems to go back and see what a customer input into a field to cause a problem.

It seems like a very minimal feel to the design of the site.

n/a

We are able to troubleshoot problems with our website. It's really helpful for us to capture a visitor's IP address when they are on our website and if they call in and say they had problems, then we can filter by their IP and watch them on our site.

I like that all the "fluff" that many of their competitors use to increase the price substantially is stripped away. I love the fact that their is no training our help manual needed to be successful with this tool. You can jump right in and master it in no time. The pricing has more than paid for itself in the actionable learning we have created. I can create filters to group together sessions for just about anything I would like to pull together. Any time I have contacted inspectlet with a suggestion or problem I have gotten and answer and/resolution quickly.

I dislike the fact that sessions are only saved for 30 days, as many competitors also practice. Recently, they changed that and now you can opt for saving sessions for 60 days, at a moderate reasonable increase in price. Rather than a gougue of your wallet, as a few of the other place will do in order to extend session length.

Use the free trial subscription to test it out. Or use the very lowest paid level. You can canel at any time without any impact. If you want all the bells and whistles and the large price tag that goes with it, still compare what you get in Inpectlet vs. the other option. I guarantee you, you will then question, do we really need all that?

Using Inspectlet easily called out an issue we had with account creation that we were unaware of. Inspectlet also helped us indentifiy the fact that people are not interacting with our auto suggest functionality in the way we had thought it would be used. We are working on fixing that. Inspectlet helped us identify a production issue with pricing syncing to the site. This came to light by observing the add to cart button was present on product detail page, but the there was no price for the product present.

Inspectlet has provided us with accuracy in every step we take; it has handy but straightforward tools, a very easy-to-use interface with the same tools we need to do the inspection. The customer support provides the necessary help, which is useful when I have any inconvenience. The video reporting has dramatically facilitated the review; this way, it is much more practical to see and evaluate the movement of our customers on our site, analyze what we do wrong, and maybe see what we excel in, to reinforce our qualities in our service.

It is not easily customizable; it does not allow me to develop an analysis as I need it; you must be specific with the configuration to get perhaps precisely what I need.

It is a simple tool, easy to use, and it is possible to get great results.

The most significant benefit that it has provided me is to activate our website much more, somehow it was becoming lifeless, and thanks to Inspectlet, we were doing wrong and thus made decisions that would solve the problem. With this, we attracted customers and gave them the best experience.