Infinite Connect Reviews

Because of the COVID-19 pandemic, just about everyone in the world has been heavily exposed to online meetings, webinar events, and so forth. Having used just about every online meeting platform out there, I can easily attest to the unique characteristics of OnStream that make it stand out as my platform of choice for high-quality online events. The quality of the video is extremely good and the reliability of the connections to the platform have always been outstanding. During a time where I have experienced a/v quality degradation on everything from Teams and Adobe Connect, to Zoom (as they globally throttle connections), OnStream has been a standout for always supporting great 2-way video and audio connections. The HTML5 platform is easy to use, simple to explain to first-time users, and the ability to create custom layouts on the fly makes it look more interesting that the standard look and feel you find on other platforms. Also the embedded content sharing for cloud-based group control of slides is a must-have for situations with multiple presenters. Last, the ability to have operator assist has been a godsend for our larger events that require more white-glove service and assistance with getting people onto the platform and logged for any compliance requiremenets. All in all, as with any technology- while there are some areas that can use improvement , OnStream is a super solid platform.

Sometimes we encounter random bugs in the software which isn't fun having to find workarounds for, but I think that's something that is encountered on any platform and software on the market so not something I would specifically ding OnStream too hard for- but it would be nice if there was a centralized location to review release notes and/or product roadmap items to see what's coming on the horizon in terms of new features or bug fixes. Hoping that soon there will be the ability to have more than 14 people on screen with 2-way A/V communication. Right now that is one of my biggest limitations on the platform. Would also love it if the custom layouts feature would allow you to save specific layouts to use/reuse.

OnStream is definitely worth checking out if you are looking for a more unique platform than the run of the mill GoToMeeting, Webex, Zoom type of platforms for hosting online meetings/events.

The OnStream product is great for helping us to connect with people virtually in a memorable and engaging way during a time when meeting in person is next to impossible in most scenarios. Among the benefits is that many of the clients we work with, they are wowed when they see the platform and love how it looks different from the rest. Combined with our experienced staff and technical team running the programs along with some support staff from the Infinite Connect team, our programs run smoothly and efficiently which is a win-win for us, our clients, and their event participants.

Customer Service and Tech support services

Occasional platform issues that we don’t have immediate answers for.

I highly recommend Infinite Connect

Our company has partnered with

The Infinite team has made themselves available at all times. The few issues we had were handled in very short order and in a professional manner!

Nothing as of yet. They are seemingly one step ahead at all times.

The addition of the VOIP phones have closed the loop on our communications needs.

The functionality and quality of the service.

I don't have any dislikes. The platform consistently performs for my needs.

For small businesses, this system has it all -- from video and audio conferencing to voice services, this is an excellent all-in-one platform at a great price.

It gives my small business an all-in-one solution for video and audio conferencing plus voice. The quality is great and the UI is fantastic. Very easy to use platform.

We do webinars and webmeetings with many a person lacking internet or computer skills. Infinity works seamlessly. Send a link, the visitors clicks it, and DONE. The looks are 100% up to date. Overall, it is second to none. (We tested all major webmeeting solutions). Lastly: Excellent support, if ever one needs it.

I honestly have no dislikes. It offers all the features we need.

If you are looking for a web meeting platform to meet with 1 or 100+ audiences, look no further. We've researched and tested most competitors. Infinity is the winner, and we've been using them for 3+ years now, if not more.

Our web meeting audience is 'fragile.' Highly emotionally charged, and often not techy or tech-savvy. We needed a solution which offered a webmeeting platform which did NOT require any downloads or install, thus completely html5 browser-based, compatible with desktops/notebooks/tables/smartphones/and so forth. Easy to use. Professionally styled. Infinity offers it all. On top, we stay away from free solutions as they are not 'free' but cost in terms of security/confidentality. Lastly, since our service area is Dyslexia, we exclusively work with suppliers who communicate well, offer excellent support, AND who resonate with our drive to obliterate adolescent low literacy. Infinity is an excellent company, with stellar support, and crisp respectful communication.

As a business with a primarily remote workforce, keeping in touch with each other across the country – and oceans – is a critical priority for us. We’ve used disparate products before, like Slack for team messaging, GoToMeeting for video/audio conferencing, and Ringcentral for phone/fax service.

Infinite Connect is a consolidated platform that has all the features we’re used to in one integrated package. Using them lets us meet our needs with one single service, saving money every month in subscription fees. Whether we’re in an office, a coworking space, or a WFH environment, Infinite Connect helps us work together.

Everything has been excellent so far, though we have not tried out several features yet.

Complete in all aspects. Easy to use, navigate and great support.

No complaints here to mention here. Like the whole package.

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Increased capacities and faultless operations have solved our issues with previous vendors.

The Infinite Connect service is user friendly and easy to operate. It provides a full array of options to maximize unified communication technology for business applications that is especially relevant with employees working offsite. Their support team is amazing and always reachable.

The product is a bit pricy, we are still evaluating the system.

If you are looking for a conferencing solutions that checks all the boxes for ease of use, support, and cutting edge technology, look into Infinite Connect.

The benefit of not having to travel for business meetings is one advantage as well as the high quality video and audio provided by the service.

No downloads required to participate in the event, Customer service is always available if needed

There is nothing I dislike about the service.

I recommend this product for it's ease of use and quality of support

Virtual Conferencing solution and presentation recording solution. This is an all-in-one, web-based solution that requires no special equipment to operate.

The team has been working on virtual events since they first became viable on the internet. Their technologies and developments helped to pave the way for our ability to run virtual events today. Experience is important. There is an influx of new options on the scene, and it can be very helpful to go with the tech and team that has been helping customers be successful online for the past 20 years. Their platform is dependable, scalable and secure -- just take a look at some of the organizations that trust them on a daily basis. Their team is responsive and nimble.

It's not so much of a dislike as much as it is a challenge, but they have options for almost any situation -- it takes a bit of an investment of time to learn about the entire spectrum.

Take the time to review the entire spectrum of tools

Reliable, scalable virtual events with unquestionable security.