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InEvent Reviews

User Rating

4.6/5 (Based on 184 Ratings)

Rating Distribution

  • Excellent

    76.6%
  • Very Good

    16.3%
  • Average

    1.1%
  • Poor

    2.7%
  • Terrible

    3.3%

User Sentiments

Excellent Customer Support, User Friendly Interface, Extensive Feature Set, Customization Options

Technical Issues During Live Events, Steep Learning Curve, Limited Virtual Lobby Customization, Video Quality Issues

Do You Use InEvent?

Write a Review

Review Summary

InEvent garners positive feedback for its user-friendly interface, customizable features, and reliable customer support. Many reviewers highlight the platform's ease of use, even for non-technical users, and its ability to accommodate various event types and sizes. Reviewers also appreciate the flexibility of InEvent's pricing plans, with options tailored to different budgets and requirements. Technical support is lauded for its quick response times and helpfulness, ensuring a smooth user experience. The platform's comprehensive features, including event registration, mobile apps, virtual event capabilities, and analytics, receive praise for their effectiveness in enhancing event management processes.

Pros

  • Customizable platform adapts to diverse event needs.
  • Userfriendly interface simplifies event management.

Cons

  • Steep learning curve may hinder swift implementation.
  • Occasional technical glitches can disrupt event execution.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

September 28, 2023 Source: G2.com
"Straightforward Platform with Exceptional Customer Support"
What do you like best about InEvent?

Using the InEvent platform was a game-changer for our events. The user-friendly interface made setup a breeze, and their stellar customer support was a standout. They were always there when we needed them, ensuring our event ran smoothly. Highly recommend!

What do you dislike about InEvent?

Nothing to mention here. Even if I tried I couldn't find something I disliked so far.

What problems is InEvent solving and how is that benefiting you?

Organizing online events never has been so smooth since we started using InEvent.

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AU

Anonymous User

September 19, 2023 Source: G2.com
"Customizable platform backed by great support"
What do you like best about InEvent?

InEvent can effectively cater to different event types: webinars, conferences, etc. The Live Studio provides lots of customization for creating a personalized and engaging viewer experience. InEvent stands out in terms of support - offers comprehensive training and 24/7 live chat for further assistance.

What do you dislike about InEvent?

Integration with apps like Salesforce can be less straightforward, and requires collaboration with the InEvent team to resolve. Pricing tends to be on the higher side, which may warrant consideration as an investment.

What problems is InEvent solving and how is that benefiting you?

InEvent addresses the challenge of having all webinar-related elements in one platform, including registrants, automated emails, and the event itself. This increases the accessibility and organization of the information, and streamlines the webinar processes.

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BW

Bennett W

July 27, 2023 Source: G2.com
"Virtual & Hybrid Event Program: InEvent"
What do you like best about InEvent?

I have been using InEvent for a while now. I give double thumbs up to the vendor for offering free support from implementation to now. With InEvent, I am able to create, schedule and invite attendees to join webinars.

What do you dislike about InEvent?

InEvent has no technical issues and has all the features that allows me to create and schedule events.

What problems is InEvent solving and how is that benefiting you?

InEvent allows me to plan and execute events.

Online event registration and ticketing saves time since it is automated.

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AU

Anonymous User

May 19, 2023 Source: G2.com
"Great site, team, and communication!"
What do you like best about InEvent?

The 24/7 customer service online chat, everyone has been so helpful!

What do you dislike about InEvent?

There were some missing features that we've had to ask the team to add into our site but it's nothing the team can't build out quickly and easily.

What problems is InEvent solving and how is that benefiting you?

They are helping us solve a lack of good event planning websites by building a customizable website for us.

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RM

Ryan M

April 7, 2023 Source: G2.com
"InEvent Provides Tremendous Value"
What do you like best about InEvent?

I'm a virtual show builder. Inevent offers the broadest range of out-of-the-box options and integrations. Period. It is also my go-to platform if you do multiple shows per year. Although integrating your preferred CRM or marketing software isn't always critical, Inevent offers HUGE value without having to dive into custom API issues and budget spend.

What do you dislike about InEvent?

If Inevent could offer more attractive pricing on smaller events, it would undoubtedly increase their preferred customer base because more people could experience the software's benefits.

What problems is InEvent solving and how is that benefiting you?

InEvent is designed to work for every sized show. I can confidently present them to each client when doing pre-sales calls. Their personal, email, and online Help is best in business. This saves me time when building the event.

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SV

Stephen V

November 21, 2022 Source: G2.com
"Inevent Is Next LEVEL!"
What do you like best about InEvent?

Inevent has all the right features a webcasting or conferencing platform should have! The use case for most of our webinars/virtual events is very very high. We are going to continue working and using this as we see fit into our service model.

What do you dislike about InEvent?

Not much to dislike about this platform. The features are great, support model is stable and non-reactive (proactive). You really feel the partnership. I guess for any platform, MORE INTEGRATIONS! Keep continuously improving this !

What problems is InEvent solving and how is that benefiting you?

ADA compliance in North America, engagement for users who are remote, more features that our end user groups are requesting daily. SSO integration is key for our IT Security protocols.

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EV

Erica V

November 21, 2022 Source: G2.com
"Great service, great product"
What do you like best about InEvent?

The InEvent platform is very intuitive. The support portal is incredibly robust and detailed. The service from the team (account manager, developer) is unparalleled. I am grateful that my company is using the InEvent platform.

What do you dislike about InEvent?

Have not found any downsides at this point.

What problems is InEvent solving and how is that benefiting you?

InEvent is solving the need for consistent branding in our events. It's also providing us with more interactivity options, which keeps attendees more engaged. This benefits us because people want to stay online and watch what we are doing.

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AU

Anonymous User

July 22, 2022 Source: G2.com
"Great Customer Service"
What do you like best about InEvent?

Great Customer Service, knowledgeable team

What do you dislike about InEvent?

Can't get an appointment until 48 hours later

What problems is InEvent solving and how is that benefiting you?

Creating a website and registering attendees

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AU

Anonymous User

June 13, 2022 Source: G2.com
"4th Time Virtual Conference User, Great Customer Service"
What do you like best about InEvent?

I like the availability of the support staff and the thoroughness of the FAQs.

What do you dislike about InEvent?

It is very click-heavy, very manual. Some of the features for returning users are limited. For example, copying/duplicating one year's event to use as the template for this/next year's event only converts the session headings, not the days/times, Q&As, or gamificiation set up.

What problems is InEvent solving and how is that benefiting you?

They are updating their connections between streaming and production platforms -- love the newest feature: Live Studio, and plan to use it for this year's event. In general, they are helping us invite a wider audience than what was possible when conferencing in-person.

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AU

Anonymous User

June 5, 2022 Source: G2.com
"Phenomenal"
What do you like best about InEvent?

After a disappointing, hugely frustrating experience with another events platform that robbed me of my time, money and will to live, I found InEvent. I signed on after three intensive demonstrations that vetted all the functionalities I needed for our virtual symposium. I built an entire event in just two days, following the exceedingly helpful documentation which laid out processes in very clear language step by step, and the screenshots were terrific. But the most wonderful part of the experience so far has been the 24/7 online chat, built right into the platform interface. I used it throughout my event-building process, and it was marvelous to have knowledgeable, friendly, efficient representatives provide satisfying solutions at all hours of the day and night, without waiting and hoping for a response like the other guys. It has been a world-class customer experience, by far eclipsing the five previous platforms I'd trialed, purchased, and struggled with due to a clunky interface, poorly written and vague documentation, and zero assistance from tech support when it was needed most. The InEvent platform process has made me want to weep with joy and relief, it was such an easy, enjoyable experience. It was an unexpected thrill to accomplish so much in such a short amount of time, thanks to the excellent tools and guidance that InEvent provides.

What do you dislike about InEvent?

Not much to complain about at all. The platform becomes highly intuitive and easy once you get your bearings, but that took a bit of navigating through the documentation. It is well worth the time and effort to review the entire FAQs, as it is the best roadmap to success I've seen in a long time. The few times I hit some snags, the online chat function provided me with the immediate solutions I needed, zero waiting. We will be launching our event shortly, and if the roll-out goes as smoothly as the construction process did, I have no reasons to be disgruntled at all.

What problems is InEvent solving and how is that benefiting you?

I needed a one-stop shop to build virtual symposia through which I offer continuing education to the medical profession. I also needed a professional-looking interface that is straightforward and relatively simple for my attendees -- busy nurses and physicians, among other healthcare stakeholders -- to use, as well as a platform that would showcase and meet the objectives of my education partners.

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