Home/ Event Management Software/ InEvent/ Reviews
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
An Enterprise Event Management Software
76.6%
16.3%
1.1%
2.7%
3.3%
Excellent Customer Support, User Friendly Interface, Extensive Feature Set, Customization Options
Technical Issues During Live Events, Steep Learning Curve, Limited Virtual Lobby Customization, Video Quality Issues
InEvent garners positive feedback for its user-friendly interface, customizable features, and reliable customer support. Many reviewers highlight the platform's ease of use, even for non-technical users, and its ability to accommodate various event types and sizes. Reviewers also appreciate the flexibility of InEvent's pricing plans, with options tailored to different budgets and requirements. Technical support is lauded for its quick response times and helpfulness, ensuring a smooth user experience. The platform's comprehensive features, including event registration, mobile apps, virtual event capabilities, and analytics, receive praise for their effectiveness in enhancing event management processes.
AI-Generated from the text of User Reviews
InEvent can effectively cater to different event types: webinars, conferences, etc. The Live Studio provides lots of customization for creating a personalized and engaging viewer experience. InEvent stands out in terms of support - offers comprehensive training and 24/7 live chat for further assistance.
Integration with apps like Salesforce can be less straightforward, and requires collaboration with the InEvent team to resolve. Pricing tends to be on the higher side, which may warrant consideration as an investment.
InEvent addresses the challenge of having all webinar-related elements in one platform, including registrants, automated emails, and the event itself. This increases the accessibility and organization of the information, and streamlines the webinar processes.
I have been using InEvent for a while now. I give double thumbs up to the vendor for offering free support from implementation to now. With InEvent, I am able to create, schedule and invite attendees to join webinars.
InEvent has no technical issues and has all the features that allows me to create and schedule events.
InEvent allows me to plan and execute events.
Online event registration and ticketing saves time since it is automated.
The 24/7 customer service online chat, everyone has been so helpful!
There were some missing features that we've had to ask the team to add into our site but it's nothing the team can't build out quickly and easily.
They are helping us solve a lack of good event planning websites by building a customizable website for us.
I'm a virtual show builder. Inevent offers the broadest range of out-of-the-box options and integrations. Period. It is also my go-to platform if you do multiple shows per year. Although integrating your preferred CRM or marketing software isn't always critical, Inevent offers HUGE value without having to dive into custom API issues and budget spend.
If Inevent could offer more attractive pricing on smaller events, it would undoubtedly increase their preferred customer base because more people could experience the software's benefits.
InEvent is designed to work for every sized show. I can confidently present them to each client when doing pre-sales calls. Their personal, email, and online Help is best in business. This saves me time when building the event.
Inevent has all the right features a webcasting or conferencing platform should have! The use case for most of our webinars/virtual events is very very high. We are going to continue working and using this as we see fit into our service model.
Not much to dislike about this platform. The features are great, support model is stable and non-reactive (proactive). You really feel the partnership. I guess for any platform, MORE INTEGRATIONS! Keep continuously improving this !
ADA compliance in North America, engagement for users who are remote, more features that our end user groups are requesting daily. SSO integration is key for our IT Security protocols.
The InEvent platform is very intuitive. The support portal is incredibly robust and detailed. The service from the team (account manager, developer) is unparalleled. I am grateful that my company is using the InEvent platform.
Have not found any downsides at this point.
InEvent is solving the need for consistent branding in our events. It's also providing us with more interactivity options, which keeps attendees more engaged. This benefits us because people want to stay online and watch what we are doing.
Great Customer Service, knowledgeable team
Can't get an appointment until 48 hours later
Creating a website and registering attendees
I like the availability of the support staff and the thoroughness of the FAQs.
It is very click-heavy, very manual. Some of the features for returning users are limited. For example, copying/duplicating one year's event to use as the template for this/next year's event only converts the session headings, not the days/times, Q&As, or gamificiation set up.
They are updating their connections between streaming and production platforms -- love the newest feature: Live Studio, and plan to use it for this year's event. In general, they are helping us invite a wider audience than what was possible when conferencing in-person.
After a disappointing, hugely frustrating experience with another events platform that robbed me of my time, money and will to live, I found InEvent. I signed on after three intensive demonstrations that vetted all the functionalities I needed for our virtual symposium. I built an entire event in just two days, following the exceedingly helpful documentation which laid out processes in very clear language step by step, and the screenshots were terrific. But the most wonderful part of the experience so far has been the 24/7 online chat, built right into the platform interface. I used it throughout my event-building process, and it was marvelous to have knowledgeable, friendly, efficient representatives provide satisfying solutions at all hours of the day and night, without waiting and hoping for a response like the other guys. It has been a world-class customer experience, by far eclipsing the five previous platforms I'd trialed, purchased, and struggled with due to a clunky interface, poorly written and vague documentation, and zero assistance from tech support when it was needed most. The InEvent platform process has made me want to weep with joy and relief, it was such an easy, enjoyable experience. It was an unexpected thrill to accomplish so much in such a short amount of time, thanks to the excellent tools and guidance that InEvent provides.
Not much to complain about at all. The platform becomes highly intuitive and easy once you get your bearings, but that took a bit of navigating through the documentation. It is well worth the time and effort to review the entire FAQs, as it is the best roadmap to success I've seen in a long time. The few times I hit some snags, the online chat function provided me with the immediate solutions I needed, zero waiting. We will be launching our event shortly, and if the roll-out goes as smoothly as the construction process did, I have no reasons to be disgruntled at all.
I needed a one-stop shop to build virtual symposia through which I offer continuing education to the medical profession. I also needed a professional-looking interface that is straightforward and relatively simple for my attendees -- busy nurses and physicians, among other healthcare stakeholders -- to use, as well as a platform that would showcase and meet the objectives of my education partners.
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Using the InEvent platform was a game-changer for our events. The user-friendly interface made setup a breeze, and their stellar customer support was a standout. They were always there when we needed them, ensuring our event ran smoothly. Highly recommend!
Nothing to mention here. Even if I tried I couldn't find something I disliked so far.
Organizing online events never has been so smooth since we started using InEvent.