INBOX25 Reviews

Best for automation and helping in scale businesses

i didn't found anything yet, i will keep using it.

Best to scale any business and helps in lead prospecting and automation

Emails get delivered for cold marketing campaigns. Most top of funnel services (cold email marketing) either lock your account if you have a couple bounces or nothing gets into the inbox.

They also have great functions for automating and some really cool built-in data, allowing awesome segmentation.

I know they also do much more, but this is what I'm using.

I wish I could copy list segments so I didn't have to enter all the criteria again. Also would be nice if campaign report lists could be exported as one file with 1 status for each record.

Emails in inboxes/deliverability, campaign automation, time saved.

Its fairly easy to use, Once you understand it.

It does not have detailed reporting. You need to use the CRM coupled with Inbox to make meaningful reports.

Do not expect this to have detailed reporting. The plug into Sugar was very simple. Its awesome to have the two talking to each other and creating a history log. The system is simple to learn. Looking forward to future enhancements like Lead Forward.

We now have the ability to do target marketing to specific groups, do remarketing based on engagement.

This program made all of our automation dreams come true, and the training process made the learning curve so fast and easy.

I do not have a single dislike about the program or the training.

We now have automated emails that sync up with our landing page conversions. We have made several sales off of old leads in our database by creating email campaigns around the.

I have to admit I was a skeptic after using Marketo at a larger company and having a painful experience trying to use inbox25 with SugarCRM, but since we've switched to Salesforce for our CRM , and the recent Saleforce integration enhancements have been made, I am sold. But that's not even the best part. What has really sold it for me is the support. Wow! I just have two words for you -- Alex and Brandon. They are tech rockstars!!

The only real issue I've had is not being contacted about recent changes, but when I followed up to find out more, the team rose to the occasion. I'm sure they will adjust their product roll-out strategy to inform their customers about changes in advance, in the future.

We have cut the time it takes to create an email campaign from ~ 2 hours down to less than 15 minutes. This is a huge game change for us, because we are a small company, and email campaigns are just one part of my job. We are looking forward to leveraging more of the features to be able to do triggered (e.g., automated) email campaigns based on events in Salesforce to improve the customer journey for our customers.

INBOX25 doesn't just work natively with SugarCRM – it actively expands on that system's already impressive functionality. We use it exclusively within SugarCRM itself; as far as we're concerned, it's simply part of that system. There are no awkward handoff points or touchy integrations ... it just works.

The purely aesthetic elements of the UI – fonts, colors, icons – lag a bit behind other enterprise automation platforms we've used. User permissions are a bit awkward to set up. Slicker integrations with Gravity Forms and Contact Form 7 would be a plus for a WordPress shop.

We use INBOX25 for traditional marketing automation processes – lead scoring, nurture flows, drip emails, etc. – but we also use it as a BPM engine. It's great for automating just about any task dealing with SugarCRM leads. Being able to keep everything in one system is a tremendous time- and effort-saver.

Its so easy to learn & use! This is my first time using a tool of this caliber and its been a pleasure working through and learning the functionalities. The integration into SugarCRM makes its super helpful to have everything in one spot. The customization and automations are easy to set up and use. We've been able to save money, by doing campaigns in house with the easy to use templates, rather than paying a designer. I appreciate all the support we've received from James and truly feel like he cares to make this work in the best ways for us as a company, rather than to provide general support.

So far I haven't found anything to dislike.

Simply, just use it. I've used other CRM integrations and my overall experience is just excellent.

We have created automations in Inbox25 via our website that has saved us time and embarrassment. Prior to Inbox25 our auto responses lacked content, important information for follow up and simply customization. We've also been able to start a Marketing e-mail program that communicates with our CRM database. It has saved us money on designing and hosting of data. Everything is in one spot now. The features and reports have created excitement within our sales staff too because they see it working and driving business. I'm excited for what else Inbox25, together with Sugar CRM, will do to help create a more automated world for us.

I really love the integration with our sugar CRM system. Another significant advantage of in box 25 is there kickstart program and their commitment to us as a customer/partner. Strong integration an outstanding service make a difference.

I found the learning curve to be a bit long, however; this is offset with the kickstart program and the ongoing follow up with the service team. Our account representative/service representative is very knowledgeable of the sales process and marketing automation. I really have no complaints.

Very strong sugar CRM integration. I am unfamiliar with other CRM systems, however; my experience with inbox 25 has been outstanding!

Our company is used old fashion manual data entry marketing techniques for 34 years. With automation from inbox 25 we can now streamline processes speed up the cell cycle and provide a better customer experience.

So many features for an excellent value. Seamless integration with CRM. The Inbox25 team is very easy to work with, helpful, knowledgeable. We're still growing our use of the system and exploring the latest updates that will take some work off our plates, like marketing to entire accounts instead of by users. The workflows are thorough and with plenty of options. The design interface is good, while our marketing designer can also use whatever he wants to assemble emails and Inbox25 can use his work. The analytics are insightful too.

Can't think of anything. There's definitely a learning curve to a product with so many features, but the Inbox25 team makes it painless.

Definitely worth a try. Do spend time asking questions of their team, who know their product very well and can help you realize the best ways to use it.

We can do more with it than our last system, for automations and visitor tracking, plus some custom code. We have more visibility to customer activity, and better ways to stay engaged and reach out.

Over the last ten years, we've successfully utilized the marketing automation platform LeadForward for a variety of purposes, including emails, landing pages, social media post sharing, website analytics, and automation. The online support has consistently been excellent, promptly stepping in to offer assistance, guidance, and resolution whenever needed.

The system seamlessly integrates with several CRM solutions, with Sugar CRM based on my personal experience. Its user-friendly interface has made designing and creating email templates a enjoyable task for me. I also appreciate crafting forms and landing pages, allowing website visitors to submit their details before accessing our highly technical papers.

Witnessing the engagement of our customers and leads with our emails, website, and content is truly remarkable. This insight helps us better understand their needs and tailor our offerings to cater to their specific areas of interest.

Similar to many other marketing automation platforms, LeadForward continues to evolve, introducing new capabilities each year. One feature I would have appreciated is the ability to generate comprehensive reports for each individual with a single click, providing a consolidated view of their journey and interactions with web pages, emails, forms, and more in one Excel sheet.

If INBOX25 integrates to your CRM, I would highly recommend it. They still need to make improvements which they are constantly; though a great option if you are just starting with marketing automation and economically sound!

At exhibitions and conferences, we encounter individuals who might not be immediately ready to engage and purchase software from us. Through consistent email newsletters, I furnish them with technical information and track their activities over time. Upon detecting a heightened interest in our content and frequent visits to our website, I share their details with the sales team. This proactive approach often results in fruitful connections and new business opportunities.