Imagen AI Reviews

User Rating

4.8/5 (Based on 499 Ratings)

Rating Distribution

Excellent
90.2%
Very Good
3.6%
Average
1.4%
Poor
1.8%
Terrible
3%

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Review Summary

User reviews for Imagen AI overwhelmingly praise its ability to streamline photo editing, saving photographers significant time and effort. While many users attest to the software's accuracy in replicating their editing styles, some highlight the need for fine-tuning and occasional tweaking. Imagen AI's customer service is consistently lauded for its speed and helpfulness, resolving issues efficiently. However, a few users express dissatisfaction with pricing and cancellation policies, cautioning others to carefully consider their needs before committing to a subscription.

Pros

Saves significant time on photo editing, freeing up photographer's time.
AI accurately replicates user's editing style, often with minimal adjustments needed.
Customer service is praised for its responsiveness and helpfulness in resolving issues.

Cons

Some users report inconsistent results, requiring extra time for adjustments.
Potential for color inaccuracies with certain images, especially in challenging lighting.
Concerns about transparency and fees, with some users experiencing unexpected charges.

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Reviews

Jo Lyons

December 20, 2024 Source: Trustpilot.com

The operator helped solve my issue.

Date of experience: December 20, 2024

Lia Jay

December 20, 2024 Source: Trustpilot.com

Program

Program - amazing.
Customer service AMAZING
Bottom line? AMAZING!!!!!!!

Jorge de Araujo

December 17, 2024 Source: Trustpilot.com

ImagenAI is amazing.

I've been using ImagenAI for a few months and it has cut my editing on a 4 hr event shoot from 2-3 hrs to about 15 min. It's amazing. I'm able to deliver all edited photos to clients within 1-2 days. Used to take me about a week and I was employing and assisting to do the edits. Don't need an assistant anymore. :)
Their customer service is also out of this world. Very quick to reply to messages and won't stop until the problem is fixed. Keep up the fantastic work guys...

Vishwas M Prabhakara

December 16, 2024 Source: Trustpilot.com

Imagen has been an magical platform

Imagen has been an magical platform , it has drastically reduced my editing time. Really happy with the team and their customer support has been excellent.

Janice Wittmer

December 13, 2024 Source: Trustpilot.com

The customer support is amazing

The customer support is amazing! I made a mistake and accidentally edited edited a bunch of "trash" photos as well as reedited others, that I didn't intend to. They were wiling to credit that back to my account. They have fast, and good customer support!

assaf friedman

December 9, 2024 Source: Trustpilot.com

speedy reply

speedy reply, answered all of my questions

Karen Calderon

December 9, 2024 Source: Trustpilot.com

Loving Imagen so far!

The customer service chat line is great. Every-time I have a question with something, they resolve it quickly and efficiently! I'm loving the intelligence of the software and plan on continuing using the service!

Labo johar Arts Mohamedyousuf

December 8, 2024 Source: Trustpilot.com

Artist and painter

Artist, painter, Designer, and fine art

Kristina Wild

December 6, 2024 Source: Trustpilot.com

Rad program that's easy to use and any…

Rad program that's easy to use and any questions are promptly replied to which makes it my go to editing software. Look forward to another year together!

kumar gourav

December 4, 2024 Source: Trustpilot.com

resolved my query in time

resolved my query on time