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They're not starting from scratch. Ignite has a foundation of more than 20 years in place with the experience and know how to get you going very quickly. So fast, that you'll typically be the one trying to pull your data together to get over to Ignite. Their customer service is beyond what you would expect these days. No phone trees for calls, no forgotten messages. You speak to a human who listens, and acts.
Nothing really, would stretch to make someting up
Automation has been solved with Ignite.
Knowing a system is in place that eases too many touch points is a plus.