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Igloo Software Reviews

User Rating

4.4/5 (Based on 150 Ratings)

Rating Distribution

  • Excellent

    57.3%
  • Very Good

    32.7%
  • Average

    6.7%
  • Poor

    1.3%
  • Terrible

    2%

User Sentiments

Easy to Use Interface, Excellent Customer Support, Highly Customizable, Extensive Integrations

Limited Page Layouts, Occasional Software Glitches, Document Collaboration Limitations, Complex Customization Process

Do You Use Igloo Software?

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Review Summary

Overall, Igloo garners positive feedback from users for its user-friendly interface, ease of use, and effective collaboration tools. It is praised for its seamless integration with various applications, enabling efficient information sharing and centralized document management. Additionally, users appreciate the platform's security features and customer support responsiveness. While some reviewers mention occasional glitches and a learning curve for advanced features, the general sentiment is that Igloo enhances teamwork and productivity, making it a valuable tool for businesses seeking improved communication and collaboration.

Pros

  • Igloo's userfriendly interface and intuitive design facilitate seamless content management and collaboration.
  • The enterprisegrade security measures ensure the confidentiality and integrity of sensitive data.

Cons

  • Limited customization options may restrict the ability to tailor the platform to specific business needs.
  • Occasional performance issues and glitches can disrupt the user experience and hinder productivity.

AI-Generated from the text of User Reviews

Reviews
SW

Scott W

May 22, 2024 Source: G2.com
"Great intranet platform for the right price"
What do you like best about Igloo?

Quick to stand up. Easy to customize. User friendly.

What do you dislike about Igloo?

I wish we could force users to stay subscribed to email notifications.

Recommendations to others considering Igloo:

Go ahead and stand it up. The cost is minimal and you won't regret it. The company is easy to work with and the platform does what they say it will without a lot of administration burden.

What problems is Igloo solving and how is that benefiting you?

We wanted a platform that was easier to administer and easier to use than SharePoint, but that still looked good and got the information distributed to our staff. Igloo does all that at a very reasonable cost.

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PN

Patricia N

September 1, 2022 Source: G2.com
"Intranet services for busy companies"
What do you like best about Igloo?

Igloo helps me to exchange files, schedule meetings and control tasks. The user experience is fantastic; it can establish an internal network where you can communicate, send files and do thousands of things to centralize work. The interface is spotless.

What do you dislike about Igloo?

The language support is monotonous and only supports the same fundamental languages. The cost is a problem because it is not fixed and goes up every time there is an upgrade.

What problems is Igloo solving and how is that benefiting you?

We post updated information on each new employee and upcoming events. It helped us to communicate and set up a proper IT parameter. It also provides metrics that the rest of the company can use to evaluate employees as they go about their work. It has been essential in achieving the company's decentralization, allowing me to host data in the cloud and encouraging efficient ICT performance within the organization.

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JM

Jamie M

May 18, 2022 Source: G2.com
"Igloo is amazing"
What do you like best about Igloo?

Igloo's approach to customer service and customer sharing is second to none. I think they have the best platform and customer service in their industry. From the implementation/setup team to your customer care representative they all desire to see you succeed.

What do you dislike about Igloo?

I can't think of one thing in the Igloo Digital Workplace that I dislike...there are areas of improvement for sure like any company, but they have even created a great platform to share those ideas as well.

Recommendations to others considering Igloo:

Don't bother looking anywhere else. You'll just waste your time.

What problems is Igloo solving and how is that benefiting you?

Our Igloo Digital Workplace is enhancing our employee engagement/culture and filling the gaps in our internal communication that are never solved with email and posters

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NZ

Nicole Z

February 11, 2022 Source: G2.com
"Great experience throughout the entire onboarding!"
What do you like best about Igloo?

The community is a great resource. Any time I have a question, there is someone on staff or another igloo user to bounce questions and ideas off of.

What do you dislike about Igloo?

I cannot get too far inot the background CSS to make edits to the structur eof the site. And, there ar eno forms or survey capabilities.

Recommendations to others considering Igloo:

A great resource and an easy onboarding process.

What problems is Igloo solving and how is that benefiting you?

Communicatoin and resource accessibility.

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SS

Shannon S

December 16, 2021 Source: G2.com
"Everything in one place"
What do you like best about Igloo?

The learning curve for our content contributors has been the best feature for us. It is important that our team of teams can control the content with minimal support from out digital workplace team.

What do you dislike about Igloo?

It took us a minute to get in our groove with our customer success manager (CSM), but once we figured out the best way to leverage our relationship we got into a really strong mode of support.

What problems is Igloo solving and how is that benefiting you?

Knowledge management, communications, organizational culture. Giving our staff a single access point for all of our internal content is saving thousands of hours of people time and making our staff feel more connected. We are also able to surface innovations and testing across our field offices and national staff.

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M

Marcellus

August 7, 2021 Source: Financesonline.com
Topnotch software application and services

PROS: Igloo is a topnotch app and it has a high quality user support. They’ve guided us from start to finish when we have reset our intranet before. They are always highly responsive and helpful on any issues each day we use Igloo as well.

CONS: There’s no significant point that I dislike about Igloo. It is a terrific platform that we’ve been using for a long time. During those years, we’ve noticed that Igloo values user feedbacks for improving the product efficiently. We can leave comments and suggestions on a provided online board, and we feel that they closely consider everything we present.

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AU

Anonymous User

June 15, 2021 Source: G2.com
"Great software!"
What do you like best about Igloo?

I love how easy it is to build and customise it in its entirety using the drag and drop widgets. It has a really pleasant user experience and is simple to navigate and interact with content

What do you dislike about Igloo?

There isn't anything that I dislike about it

What problems is Igloo solving and how is that benefiting you?

It's so easy to stay connected with the team, particularly because of remote working. We can share news & documents in a really straightforward way, with Igloo becoming a one-stop shop for everything

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B

Bruce

April 11, 2021 Source: Financesonline.com
Highly adaptable, and receives regular boosts

PROS: Automated and speedy site and page layout management. You can easily shape Igloo as well, so it would meet small or large demands in each specific projects. Igloo also has a dependable storage feature for all files that authorized members can access anytime, and it offers a shared space where a group can easily collaborate. Moreover, the tool continuously receives improvements that boosts its performance, which is great for satisfying all users.

CONS: More and better options for personalizing webpage designs would be great. Also, a sort of ability to assign personalized email ID to each subfolders in the storage would boost file handling.

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K

Krista

February 15, 2021 Source: Financesonline.com
Helpful, easy to use and intuitive program. Helps in collaboration problems

PROS: I love the design and usability of Igloo features, their support team is always ready to help even though you can learn it by yourself by simply exploring the sections. You can use your brand on theme customization. Another wonderful thing is that you can redistribute your modern intranet on cloud (SaaS) and to start within a few minutes. Thanks to the external integrations, you can join your cloud storage services with Dropbox and e-mail, so you can enhance the collaboration between users. You can even try free trial version before you decide to buy.

CONS: If you don’t have any experience with CSS you will probably face with some issues while working on theme customization. The costs per user may increase and this may be a problem for some companies.

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C

Corine

January 5, 2021 Source: Financesonline.com
Terrific support for scaling any digital workspace efficiently

PROS: The Company where I’m working now already has Igloo before I started. Thing is, I’ve had a very efficient experience learning the platform. They have complete tutorials and other guides, as well as they offer seamless professional training.

CONS: I need to undergo one regular training session each month for Igloo, and this somehow affects my working schedule in the company. It is a good thing, however, that they remind about my schedule ahead of time. This gives me enough time to get my hands on necessary modules.

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