Home/ Email Marketing Software/ iContact/ Reviews
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Build stronger connections with iContact
33.9%
44.9%
11.4%
4.1%
5.7%
Ease of Use, Email Deliverability, Email Templates, Customer Support
Limited Customization Options, Dated Interface, Limited Integrations, Inconsistent Email Formatting
iContact's user reviews reveal a mixed bag of experiences. Users praise its user-friendly interface, customizable templates, and strong customer support. However, complaints about pricing, limited features, and occasional technical glitches surface across multiple platforms. While some find it suitable for basic email marketing needs, others express dissatisfaction with its reporting capabilities and lack of advanced automation features. Opinions vary on its suitability for small businesses, with some users vouching for its simplicity and affordability, while others recommend exploring alternatives for more complex marketing requirements.
AI-Generated from the text of User Reviews
If you've been having problems with your emails standing out, then its time you made contact with iContact. A solution i pleasantly discovered able to automate stunning emails with the kind of oomph you need to get noticed online. It's done a lot in terms of growing our target market since we set it up. Lot's of pre designed templates, funky drag and drop. Make contact if you haven't!
Nothing to dislike. For me, its pleasantly easy-to-use, lots of amazing features. Integrates well with various applications we use in our line of work like Facebook, WhatsApp. Customer Support is better than most as well. I definitely recommend it.
It creates, automates, and sends outstanding emails that help us stand out and grow our target matket. Really empowering and value for money.
As a previous popcorn user, I found iContact to be much more intuitive and easier to use, which is beneficial for training non-technical users. This is a must in many organizations and makes the implementation easy in some organizations with a large number of non-technical members such as academia.
The ease of use made it a tool to lean on frequently and allowed nontechnical users to take over the reins.
iContact has a fantastic number of useful templates and, with unlimited emails, is a great value for the money! Customer support also seems strong!
Pages load somewhat slowly.
Weak options for scheduling.
Limited integration with Access.
More expensive than popcorn or Mail Chlmp for what we needed it for.
Marketing custom communications for an event with many attendees!
The ease in which we deployed iContact's system was terrific. Only made better by the ease in which it was to use the software, keep our user database safe and secure, and the analytics from our marketing emails -- all made incredibly easy to use and reach thousands of clients, customers, and alumni.
The analytical offerings when we first used iContact were a bit of a letdown. Though those seem to have been added on to, we could have used a bit more about open rate, user search intent inside of our emails, and a few more analytical tools around our campaigns.
Reaching our alumni and potential donors was made completely easy with iContact. It benefited us greatly to be able to seasmlessly send our multiple campaigns to different subsets of our databases.
It's very helpful to develop audience, design beautiful emails,personalize our messages and automate our communications.
When make some templates I get some issue but now solved.this is not worry about it.
These day compatible to all devices. we can see before send the messages.Beginner can handle now easily.
Simple email automation makes the task easier
Dashboard is user friendly
Removes duplication of contacts which is really a great feature
Excellent customer service
Pricing is a concern for me
At times formatting an email consumes time, which decreases my productivity
To respond to multiple clients within no time makes my customer and vendor happy
Also creating effective campaigns with less efforts makes me more productive at my workplace
With iContact, I am relieved the hussle of manually creating and sending marketing emails.
It offers drag and drop functionality, which makes it rapid to create and customize emails.
iContact is definitely the best tool for email marketing optimization, it's payment is based on PPC, which is remarkable.
No coding is needed to create and personalize marketing emails with iContact.
It allows me to manage email deliverability online.
I believe the key to choosing any technical service is the quality of their support. Typically costs are similar. I have been extremely impressed with the support from IContact
Some of their on-line instructions could be clearer
Do it!
our communications are VERY scattered so trying to centralize
With iContact, I am able to seamlessly create and customize marketing emails.
It doesn't involve any coding to personalize emails.
For the entire 7 years that I have been with iContact, it has not yet posed any flaw.
Create and customize marketing emails.
Send high volume outbound marketing emails.
Prior to iContact, it was quite challenging to carry our marketing strategies. This program has automated over 92% of marketing processes such as customizing emails, sending high volume outbound and managing deliverability.
Need I say something really - iContact accomplishes all my marketing desires online.
Help create, customize and send high volume marketing emails.
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Totally love its easy-to-use tools that help design beautiful contact emails with personalized communication. Tools that help me attract potential clients, help me grow the business. It is a special marketing solution, easy-to-set up, with exceptional drag and integrates well with relevant technology. I intended to frequently use it!
User support is sometimes underwhelming. So they should improve. Otherwise i rate it.
It has pleasantly been an outlet for online reach, contact and marketing. Availed an empowering avenue for effective collaboration and communication via aesthetic outreach. Which has been helping with attracting clients.