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Enterprise Recruiting Software
User reviews of iCIMS Talent Cloud highlight its robust functionality and customizable nature, particularly its reporting capabilities and ease of use for recruiters. Users praise the platform's ability to streamline the hiring process, track candidate progress, and generate valuable insights. However, some users find the interface somewhat overwhelming and cumbersome, with a steep learning curve for new users. There are also recurring concerns about the platform's speed, reporting limitations, and the occasional need for technical support. While most users find iCIMS to be a valuable tool, improvements in user experience and certain features could enhance its overall effectiveness.
AI-Generated from the text of User Reviews
I am able to easily search for candidates, download their resumes, find application information, and see what roles they have applied to.
There are some parts of the website that could be easier to use. For example, the section that shows activity is so small, it would nice to be able to expand this section to see the candidates information. In addition, HR candidates are able to see all roles, including roles they have applied to.
I manage the HR campus program and have hundreds of applicants apply for roles. I am able to easily search for a candidate and find relevant information to see if a candidate is qualified for an interview.
It is easy to configure the system to your specific needs without having to request assistance. If you do have to request assistance, the iCIMS support team is very quick to respond.
I have no complaints about the system. Anything that I would like to see is sent in for a suggestion and considered by the products team. My account rep is also very communicative and easily explains products that we do not currently utilize that fit our requests.
It helps us streamline and automate our system. It has given time back to our recruitment team where they are able to focus on sourcing and conversing vs manually completing tasks. The integrations with job boards is a large time saver and the automation of the system is very helpful.
Seemless integration with various system within our organiation. Great Customer Support. Easy to use. Highly customizable and easy to implement
I dont thing there is any thing about the system that i dislike.
this system solves more problems then is easily captured. we use this system for our full lifecycle of recruiting and onboarding
ICIM is very helpful in terms of efficient operations. I like how it moves applicants and new hires through our hiring process for onboarding.
Steps to complete the hiring process are not always intuative. It would be nice to have easily accessble links based on the step you are in, and/or chat for quck help.
I can use ICIMS from anywhere.
I love being able to make notes on candidates because I work in a very high volume facility so it helps me remember certain details that are very important. I also love how easy it is to get a snapshot of my day using the dashboard for interviews, candidates with active offers, etc.
Somtimes candidates call me and leave a voicemail and I can't hear their name very well and I am unable to look them up by phone number. Many times they repeat the phone number, but not their last name/spelling which can be difficult.
iCIMS helps me keep all of my candidates organized and I LOVE the texting feature as well as many people prefer to communicate that way.
From the moment I first implemented iCIMS into my company's workflow, it has consistently surpassed my expectations, and for that, I owe it a heartfelt review!
iCIMS isn't just a piece of recruitment software, but an essential tool that has thoroughly transformed our recruiting processes. It is a comprehensive suite, proficiently managing our entire talent acquisition process, from sourcing and recruiting to onboarding new hires.
One of the outstanding features that iCIMS offers is its excellent configurability. The platform is incredibly versatile and flexible, accommodating our unique business needs effortlessly. It can adapt and align with the evolving requirements of our organization, no matter how big or small. As such, we are no longer forced to fit our processes into the software; instead, the software shapes itself to us, making the experience truly custom.
The user interface is another point of praise. iCIMS' UI is easy to navigate and is visually appealing, providing an excellent user experience for our recruiters and hiring managers. The accessibility and ease of use significantly reduce the learning curve for new users, enabling them to get up to speed quickly.
Moreover, iCIMS delivers a seamless candidate experience. With its candidate relationship management capabilities, it enables us to provide a personalized, engaging experience for job seekers. It significantly reduces friction points in the application process, boosting our candidate conversion rates and enhancing our employer brand.
The reporting features are also phenomenal. The depth of analytics and data it provides allows us to optimize our recruitment strategies continually. It gives a clear and comprehensive view of our hiring funnel, helping us identify bottlenecks and make data-driven decisions.
Support and customer service have been fantastic. The iCIMS team is readily available, and they are incredibly helpful whenever we have had questions or required assistance. The ongoing training and resources they provide have been invaluable in ensuring we're maximizing the software's potential.
Lastly, the integrations! iCIMS integrates seamlessly with our other HR tech stack, which has drastically improved our overall efficiency. It feels like it was specifically designed to work with our systems.
To begin, the interface of iCIMS, while quite detailed, can be overwhelming. With so many features, options, and tools, navigation can become confusing, particularly for newer users. This complexity often results in a steep learning curve, detracting from the otherwise seamless experience that one might expect from a platform of this caliber.
Further, the customizability of the software, while a boon in certain scenarios, can sometimes add to the confusion. The fact that iCIMS allows extensive configuration means that setting up the platform can be a painstaking and time-consuming process, often requiring assistance from their technical team.
Performance-wise, I've encountered occasional glitches and slow loading times. These may seem minor but they can interrupt the recruitment process, causing some degree of frustration, especially during busy recruiting periods.
iCIMS has transformed our company's hiring process by replacing the complexities of traditional recruitment mechanisms with its elegant simplicity and high efficiency. It has not only streamlined the process but has also enabled us to redefine our hiring strategies.
At the outset, iCIMS's comprehensive talent acquisition platform has proven to be a powerful tool in centralizing our hiring process. By consolidating disparate recruitment methods into one accessible and intuitive system, iCIMS has eliminated redundancies and saved our team significant time and effort.
iCIMs continues to create innovative and cutting-edge technology that is user-friendly for our fast-paced teams!
The cost associated with running more scripts into iCIMs.
CRM allows us to build attractive communications for active and passive candidates and send campaigns through easily developed pipelines.
it is very user friendly and can be retrieved anywhere, not just on desktop
need search function to be a bit more easier to use, more like a "google" search bar or "indeed" search bar
able to text and create templates and of course, able to retrieve information on mobile phones, ipads not just desktop
I like the customization of each module on a systems level as well as a user level
The inability to have direct contact with ICIMS support to access customizable options we have access to
Icims Talent Cloud helps reduce time, reporting questions and reduces the need to keep notes since the platform tracks your candidates progress in the pipeline and obnboarding
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It is a very user friendly platform, and pretty customizable.
I wish you would have auto launches that are able to collect the info and add it back in the sysetm (Interview feedback). Also, for the interviews scheduled through ICIMS - if the interview gets rescheduled/ declined - I don't have any visibility on that.
ICIMS helps us consolidate multiple functions in one place.