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IBM Sterling B2B Collaboration Reviews

User Rating

4.4/5 (Based on 54 Ratings)

Rating Distribution

  • Excellent

    53.7%
  • Very Good

    35.2%
  • Average

    9.3%
  • Poor

    1.9%
  • Terrible

    0%

User Sentiments

Reliable Performance, Extensive Integration Options, Efficient File Transfer Process, User-Friendly Interface

Complex Configuration, Lackluster Customer Support, Limited Visibility and Monitoring, Outdated User Interface

Do You Use IBM Sterling B2B Collaboration?

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Review Summary

IBM Sterling B2B Integrator is a robust and reliable solution for automating B2B processes, including EDI, data exchange, and file transfer. Users praise its scalability, security, and ease of use for onboarding partners. However, some reviewers note the product's complexity, especially for those new to the industry, and suggest improvements to documentation, UI, and support. There are also concerns about cost and integration challenges, particularly for smaller businesses. Overall, IBM Sterling B2B Integrator is a powerful tool for streamlining supply chain management, but users should carefully assess their specific needs and budget before committing.

Pros

  • IBM Sterling B2B Integrator is a robust and highly customizable solution that meets various business needs.
  • Reliable and efficient EDI processing with support for various formats and protocols, providing secure data exchange.
  • Streamlining supply chain processes by simplifying onboarding of trading partners and facilitating communication.

Cons

  • The interface could be more userfriendly, with a steeper learning curve for new users.
  • Implementation time can be lengthy, especially for integrating with complex systems.
  • While integration is key, some users have reported challenges with implementing it seamlessly.

AI-Generated from the text of User Reviews

Reviews
JG

James G

January 4, 2024 Source: G2.com
"Outstanding Product with outstanding Support."
What do you like best about IBM Sterling B2B Integration SaaS?

The application is easy to use and customer support is outstanding. I use this product almost daily for Test and Production. Production rarely requires my intervention and I rarely think about it. For development, the support I receive is excellent. The turnaround for requests is very good and the support staff is always helpful.

What do you dislike about IBM Sterling B2B Integration SaaS?

I have no dislikes with this product. It does everything I need.

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

Being in the USA, we have customers overseas who use EDIFACT. IBM is very helpful in implementing EDIFACT processing. When I make a request, IBM will always honor that request and will offer tip/suggestions. This assistance is vital for me, as I am not a full time EDI expert.

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LB

Liam B

December 7, 2023 Source: G2.com
"Excellent Integrations!"
What do you like best about IBM Sterling B2B Integration SaaS?

makes streamlining and automating B2B transactions so easy! absolutely excellent software and coudnt work without it.

What do you dislike about IBM Sterling B2B Integration SaaS?

it can be very costly dependant on your use case.

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

it is solving an issue moving one customers data to another and then back to us. it handles all of this with absolute ease!

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VK

VIJAYA BASKAR REDDY K

November 27, 2023 Source: G2.com
"Great"
What do you like best about IBM Sterling B2B Integrator?

It helps to processes across partner communities in a single gateway

What do you dislike about IBM Sterling B2B Integrator?

Every thing is fine and good , nothing to dislike

What problems is IBM Sterling B2B Integrator solving and how is that benefiting you?

processes across partner communities in a single gateway

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AP

Animesh P

November 23, 2023 Source: G2.com
"The best of IBM sterling"
What do you like best about IBM Sterling B2B Integrator?

The system is too reliable. If the workload increases it scales up to make up the demand

What do you dislike about IBM Sterling B2B Integrator?

We Can't migrate apps to other platforms. Which makes it a bottle neck. If you want to use different features of othe softwares it's really hard to do so.

What problems is IBM Sterling B2B Integrator solving and how is that benefiting you?

Sterling is a powerful tool to manage file transfer we use Sterling to transfer agreements for our customers who primarily works on transportation. VERY good product can help increase the productivity of transportation companies in special

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AU

Anonymous User

July 12, 2023 Source: G2.com
"IBM Supply Chain Network's support surpasses expectations"
What do you like best about IBM Sterling B2B Integration SaaS?

Execution of complex tasks the 1st time.

What do you dislike about IBM Sterling B2B Integration SaaS?

I have not had an problem with BSCN.....

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

Some customers require the use of a VAN. IBM does the trick without any issues

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HL

Harish L

June 24, 2023 Source: G2.com
"Secure, scalable and flexible cloud based platform"
What do you like best about IBM Sterling B2B Integration SaaS?

It will ensure data security; very easy to exchange business documents between trading partners, which include invoices and acknowledgments.

Very good at data transformation, data validation and security and compliance.

What do you dislike about IBM Sterling B2B Integration SaaS?

Bit complex in configuration, This can be improved

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

It is easy to analyze and read the data very securely without any difficulties. Helpful in storing the data retrieve the data when required.

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EN

Elango N

January 27, 2023 Source: G2.com
"Great Business Process Modelling Language (BPML) in IBM Sterling B2B Integrator."
What do you like best about IBM Sterling B2B Integrator?

Design & Development of Business Process Modelling Language (BPML) in IBM Sterling B2B Integrator to Integrate External Trading Partners and Internal Business Applications.

What do you dislike about IBM Sterling B2B Integrator?

1) High Efforts are required to develop Very Complex EDI Maps.

2) Missing Pre-Packaged Integration Contents.

3) Missing Easy Portal for EDI Transmission Monitoring & Reprocessing.

What problems is IBM Sterling B2B Integrator solving and how is that benefiting you?

Exchange of Business Documents Electronically with Multiple Customers & Vendors.

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PK

Pratyush K

October 14, 2022 Source: G2.com
"EDI Processing at it's very best"
What do you like best about IBM Sterling B2B Integration SaaS?

The product has ability to scale processing. It is very is stable, secure and reliable. There are multiple products in the market but IBM, we get a superior products. A B2B product rely on its service and if there's an issue, or a query or we want to evaluate a busines decision which needs a session on current needs, we can get it done via our account management team at IBM.

What do you dislike about IBM Sterling B2B Integration SaaS?

There are a couple of issues with the product current, like the current version of report we get on printing the EDI file can be improved and made more presentable. Some of the transactions needs to be in human readable format. Also, the analytics to track the EDI trading partners can be improved by ensuring better visibility into various partners and sub partners.

What problems is IBM Sterling B2B Integration SaaS solving and how is that benefiting you?

Helped to Improve compliance & risk management across the setup along with helping in addressing the internal as well as operational efficiencies we had in our business

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SM

Scott M

February 14, 2019 Source: G2.com
"Enterprise EDI & Data Exchange Solution"
What do you like best?

Large scale solution that provides way for us to scale up processing and handle almost 100 billion a year in mission critical processing.

What do you dislike?

Constant patching and releases can make integration testing challenging; would like more testing by IBM to help reduce our testing needs.

Recommendations to others considering the product:

Attend user groups; work with peers

What problems are you solving with the product? What benefits have you realized?

Providing EDI and data exchange with our thousands of customers and suppliers across many different business units and systems.

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AC

Anna C

February 14, 2019 Source: G2.com
"A B2B tool that just works!"
What do you like best?

We use the B2Bi product and what I like best is that it supports so many communication protocols and is a rock-solid product, little to no downtime.

What do you dislike?

Not much to diskike, the tool works really well

What problems are you solving with the product? What benefits have you realized?

All of our enterprise communication as well as supplier/vendor communication goes through B2Bi and it's instrumental to our business.

Read more

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