iATS Payments Reviews

Things I like might be how easy it is to navigate though the information and that it could easily be implemented to process online donations and the customer service is always active at any time for any inconvenience.

I wish the way I use reports was more intuitive.

Resolved issues with payment processing which is great for our website we manage donation and fundraising forums and also uses great protection againts scams and fraud.

Reports generated of the transactions are very easy to understand it has name of the users and the names are geniune as they are taken from credit or debit card.

Refunds are smooth and the overall system is very efficient.

Customer support is good but the process to get or reach actual human help us very lengthy and tidous, but the time you get actual human support your query is mostly resolved in 1 or 2 working days.

We had used it for payments processing at the time of COVID it was really helpful as it allowed us to accept payments from our customers from anywhere in the world.

iATS payments mostly the non profit sector easily providing (fundraising) supports the mobile and online payment connect to the ACH.

Mobile payments.

Online payments.debit and credit card.

Payments gatway fee for 0%.

No any complaints or iATS payments its a help to the payments application on data security.

To the protect fraud protection.

iATS help all peoples ecommerce payment processing.

Its a simple and easy to use payment gateway only best suitable for enterprises who are looking to receive monthly or reccuring payments as it supports all kind of payments like cards netbanking and ach.

the process to set up and integration with current system is really annoying. other than on boarding process i dont think this application or software has any problem with it.

it helped us in accepting payments and increasing our business its a great payment gateway which helps enterprises and organisations to accept payments at very nominal charges.

Its basically a payment solution which helps you accept payments on monthly basis or also individually every time.

Its a great solution for both small and big enterprises who are looking for a payment system with less charges.

Its set up is a bit tideous it takes a lot of time to be integrated in your current system. UI is also outdated it can be mordernised as well.

Other than that i dont find any major cons in this application.

I feel its a great payment solution for those who are looking for a new payment solutuion with less payment charges and has salesforce already in their current system setup.

iATS payments is a safe and secure payment gatway, 24*7 customer support available.

Easily create id, or singnup to login website.

No any hidden charges. Payment will be secure to the help of the donor.

Both mobile and desktop interface so good easily manage.

All types online payment method has been accepted netbanking, debit/credit card etc....

I have no any big problem has been faced, related to the payment, all kind of the help provided customer support team.

iATS payments has been trusted platform need some first verify identity to easily create a new account.

We process payments for all our events through IATS Payment System and have never had any issues with payments or downtimes.

The payments deposited directly to our account along with the fees for use are withdrawn automatically...all I have to do is enter these into my accounting system. Really like the security features to enable or disable by country.

We have not had any issues or downtimes to report.

I have had a download of a journal (I do this monthly) appear empty when I know for sure there were transactions for the month. Exiting and logging back in seems to clear the issue.

I have had at time problems reconciling payments but the issue was at the users end...entered the wrong type of card (either MC or VISA) on their registration form and the card used was actually the opposite and reported as such in IATS.

Enables us to link our registration form with the payment without any interaction required for the processing making this easy for our registrants to pay immediately so they know they have a place at our event.

iats payments provided fill pre populated donations forms easily to the online, safe and secure. The standard iats option, which creates one opportunity with multiple realted iats transaction.

Iats payments virtual terminal allows you to process one time donations directly the contact record, or set up and manage recurring donations directly from an opportunity or recrrimg donation record, the help full platform on any reason on dislike.

Iats payments portal has been easily mange, setting up recurring transactions using the virtual terminal internation with non profit starter packs contacts and orgniztion payments option, where payment records are automatically created and related to one opportunity record.

Ease of use and nearly automated service. Quickly respond to questions and problem resolution. Super efficient processing. Sufficient reporting is available to ease the reconciliation process.

Really have no complaints about iATS services. They integrate well with our other systems. Appreciate their attention to detail in all their services.

Both ACH and credit card transactions in multiple platforms.

The software is easy to use and the service has been great. The cost of transactions is also a plus!

I'm not sure if it connects directly with Network for Good software, that would be great.

We can collect donations and admission donations to our nonprofit organization's events. I can hand an Ipad to a volunteer and they can easily operate the software.