HyperComply Reviews

As the general counsel of a midsize SaaS company that is continuing to grow rapidly, I looked at a variety of tools to help with reducing the administrative burden of questionnaires and related onboarding documents while still preserving oversight and consistency of responses.

HyperComply is a great solution and provides a high value position for the fees. The customer support is excellent, and even with high complexity and/or volume, services are always delivered quickly. Additionally, the integrations with SalesForce, Slack, Google Suite, Microsoft Teams, and Drata are useful and well executed.

I don't dislike anything about HyperComply.

I find it useful to receive an okay-list of answers for questions most frequently sent concerning security. they enable us provide consistent answers and it also helps me to go through long questionnaires which I’ve encountered before.

HyperComply has a difficulty in terms of how it can efficiently deal with many processes. The platform becomes rather cumbersome when attempting to fill complex questionnaires or those requiring the input of several departments.

I spend on questions that involve coordinating or teaching that are simple enough to ask or answer. The answer library is very good with a set up of a few questions for an assembly and the question form feature lets me easily answer trivial questions with ease.

It helps me to save tons of time by proposing an approved list of answers to commonly sent questions regarding security. It also helps us maintain consistency in our answers and at the same time allows me to breeze through long questionnaires which I have already done once before.

HyperComply has a problem with productively managing a multitude of processes. The platform becomes rather cumbersome when answering elaborate questionnaires or those that need the input of different departments.

I love the answer library that comes with a pre-configured assembly of questions and the automated questionnaire functionality is great for quickly answering mundane questions. I should spend on coordinating or teaching relatively basic questions that can be answered easily.

This tool helps our sales technical account teams to save time and help our deals move quicker than before. It has accelerated our sales cycle, and saved countless hours

it tool a little bit of time to get the automation and AI working for our needs, but that isn't too big of a deal. Other than that, I can't think of anything else that I dislike

it is definitely worth a shot!

The problem was the slowness in completing security questionnaires.

HyperComply allows my team to fly through security reviews, extending the expertise of our IT Security team into the TAM and SC teams on the sales side of the business.

Not all InfoSec reviews are sent to us in a useable format, but that's not HyperComply's fault

Make sure to get buy-in from the info-security team to keep the answers up to date and quality checks frequently as your business changes.

Hyper efficiency for completing security reviews for our prospects and customers. Cut down InfoSec reviews by 3x with an average completion time of 48 hours.

Without requiring too much complexity, HyperComply gave us a workflow to very quickly complete prospect security questionnaires. They let our tiny team be as responsive, and deliver as high-quality results, as a larger team.

There were some missing features early on but they were either already on the short-term roadmap or quickly added. I appreciated that the folks at HyperComply treated us like partners.

When we started using HyperComply, we had a very high volume of very complex security questionnaires. We had only two people working on them, each part-time, but completing them to our satisfaction had become more than a full-time job. HyperComply literally allowed us to reduce the time spent per questionnaire by two orders of magnitude, turn around questionnaires at least a day faster, and maintain our quality standards. That saved us at least a full FTE.

1) Speedy turnaround

2) Chrome add-on is something out of this world. They thought about all the tiny details.

I wish they had a periodic validation of the knowledge base. For instance, today I came across this answer:

"Yes. We will be ISO9001 certified by the end of 2019."

Hypercomply eliminates 90% of the time our team spends on security reviews.

Hmm...Nothing significant comes to mind.

There are two primary problems we are solving with HyperComply:

The platform gives me the ability to easily validate the pre-populated responses, moving me quickly through the bulk of the task at hand. A true time saver. The team is always responsive to feedback and is constantly improving the UI and feature set based on that feedback.

Lack of some sorting / filtering capabilities when I'm trying to quickly recall specific information. New Reference Knowledge feature I believe will make that less of an issue.

Take the time at the outset to get only high quality responses into the system.

Less time working the bulk of a questionnaire allows me to be more thoughtful with the critical items. With questionnaires always popping up, the auto completion aspect allows me to put something in the queue and make immediate progress without needing to set aside any of my own time.

I like how the tool allows for us to create a pool of approved answers, while also making it easy to assign questions to appropriate SMEs internally. It's also great to use the HyperComply Chrome extension to fill out questionnaires that may be requested in various portal tools.

I look forward to the continued development of the tool. I'd love to see the ability to easily add one-off answers to the knowledge base. Overall, very happy with the tool thus far!

It's worth evaluating HyperComply.

Making it quicker and easier to answer security and information security reviews. It's also nice to see approved answers in the pool of answers from reviews that my colleagues answered.