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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
A complete ordering solution for restaurants
60%
18.2%
7.3%
3.6%
10.9%
We love that when you call tech support they are there for and dont have to call you back. The delivery portion of the system is great and keeps my drivers organized. Kelsey Manning is the Greatest!
Nobby in billing ever answers there phone. Not to mention Im always getting weid charges. Once agian if it wasnt for Kelsey Manning fixing all my problems I would of already left HungerRush.
HungerRush isn't solving anything but Kelsey Manning is. You guys should move her to an executive to control this whole company. I personally like phone calls not portals.
HungerRust is easy for employees to learn!
You always want more, but it's still great!!
Marketing. The 360 Marketing has increased our returning customer base and average ticket prices
From customer service to leadership, HungerRush is one of the best companies in the industry and always willing to listen to our needs.
So far Nothing!
For over 10 years I still have not found a problem that has not been resolved .
Every aspect of our technology needs.
Ability to design and update our menu as needed. Support is great if there is an issue. Cloud based is a benefit.
Like for them to integrate with 3rd party without having to go through another service. Would like to have option to use a CC processor we choose
#rd party integration is in works as well as 3rd party tip paying and speed of service
I love all of the support we are given. Each person we have worked with thus far really shows us how much they care for our brand. It's refreshing!
I honestly can say there is not one thing I have found that I dislike about HR so far.
POS, Order Ai Talk and Text, Online Ordering, Loyalty, Text Marketing, etc
HungerRush has great customer service & fits our franchisee's needs. They are so personable & professional & go out of their way to handle issues needing attention. Their 24/7 Customer support is exceptional!
None. Very happy with it and understand that service times vary due to volume of calls.
Software & billing issues.
The overall system use has given us the opportunity to house all of the main components of a POS system into one place. The customer retention through the marketing 360 program is already having an impact in our stores.
No complaint so far. All of the on-site technicians have been knowledgable, helpful and have been great to work with when installing a new location.
It solves our the problem of having customer information in one place that has multiple touchpoints. It has been something that we have wanted for a while and now we can achieve our marketing goals.
System actually works. Broadcasting and managing the menu online is time saving.
Monthly cost and would like to be able to develop or modify existing reports
Easy to get data from all stores when i am in one location and all of our restaurants are far away
Hungerrush has been an integral part of my carry out and delivery pizza business for years. The system has everything we need and the user interface is super user friendly.
The best part of HungerRush is it has given me (as an independent) to compete with the major franchises. The mobile app they custom built for my company has been a huge success. Customers love the built in rewards system and the smooth user interface. Having the mobile app took my business to the next level.
Lastly my account manager Kelsey Manning has been amazing. Always has solutions for the ever changing pizza business ready to implement for me.
Amazing service, amazing user interface for the employees and customers, and amazing mobile app. I look forward to using HungerRush for all my current and future restaurant needs!
Nothing. The system is so robust it has a solution for my restaurants every need.
Hungerrush has allowed me to offer the same user interface to my customers as an independent as the big chains.
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Hunger rush is easy to use, I have had this company for 10+ years. I love the online ordering and Kelsey is great to work with.
There isn't anything I dislike about hunger rush
Hunger rush allows me to take overs and send deliveries out