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Hubspot Marketing Hub Reviews

User Rating

4.6/5 (Based on 591 Ratings)

Rating Distribution

  • Excellent

    65%
  • Very Good

    28.9%
  • Average

    4.9%
  • Poor

    0.8%
  • Terrible

    0.3%

User Sentiments

Ease of Use, Workflow Automation, Extensive Integrations, Comprehensive Reporting

High Pricing, Limited Social Media Functionality, Limited Landing Page Customization, Steep Learning Curve

Do You Use Hubspot Marketing Hub?

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Review Summary

Users widely commend HubSpot Marketing for its user-friendly interface, comprehensive features, and effective lead generation capabilities. Many reviewers highlight the ease of use, even for those new to marketing automation. They also appreciate the wide range of features, including email marketing, social media management, and analytics, which allow them to manage all their marketing activities in one place. Furthermore, users emphasize the effectiveness of the platform in generating leads and increasing conversions, which has significantly contributed to their business growth.

Pros

  • Streamlined platform with userfriendly interface, facilitating seamless navigation and task management.
  • Comprehensive suite of tools encompassing email marketing, social media management, CRM, and analytics.
  • Robust reporting and analytics capabilities enabling datadriven decisionmaking and campaign optimization.

Cons

  • Steeper learning curve compared to simpler marketing tools, requiring initial investment in training and familiarization.
  • Limited customization options for certain functionalities, potentially restricting the ability to tailor the platform to specific business needs.
  • Occasional reports of technical glitches and integration challenges, requiring prompt customer support intervention.

AI-Generated from the text of User Reviews

Reviews
AP

Ann P

April 18, 2025 Source: G2.com
Favorite CRM marketing platform
What do you like best about HubSpot Marketing Hub?
The ease of use for an all-in-one CRM marketing platform for campaign and event tracking, analytics, email marketing, popups, lists, blogs, paid and social ads, social media posting/scheduling/listening, building forms, reports and dashboards, tracking URLs, and webpages. The copilot and Breeze AI are great new features too!
What do you dislike about HubSpot Marketing Hub?
There are some technical issues from time to time with features not working, but Hubspot will provide banner notifications when things are not properly working.
What problems is HubSpot Marketing Hub solving and how is that benefiting you?
Planning and launching new campaigns and tracking marketing performance.
Read more
PK

Prashant K

April 15, 2025 Source: G2.com
Great Product for Marketing
What do you like best about HubSpot Marketing Hub?
.Simplicity
What do you dislike about HubSpot Marketing Hub?
Ease of use
Recommendations to others considering HubSpot Marketing Hub?
Partner track for the platform
What problems is HubSpot Marketing Hub solving and how is that benefiting you?
all is great about the hubspot all is great about the hubspot
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AD

Ajey D

April 14, 2025 Source: G2.com
It's good
What do you like best about HubSpot Marketing Hub?
.Great help and a really great tool for new startups
What do you dislike about HubSpot Marketing Hub?
Nothing its all good i can't complain anything
What problems is HubSpot Marketing Hub solving and how is that benefiting you?
Help in doing marketing analytics
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VS

Verified User in Financial Services

April 11, 2025 Source: G2.com
Marketing Hub for the Win
What do you like best about HubSpot Marketing Hub?
There are a lot of capabilities within Marketing Hub that allows us to tailor our content to target a specific subset of contacts within our overall database.
What do you dislike about HubSpot Marketing Hub?
We have multiple portals so it would be nice if the two could be integrated in someway.
What problems is HubSpot Marketing Hub solving and how is that benefiting you?
Being able to streamline or business processes and workflows so that we are more efficient.
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VC

Verified User in Consulting

April 10, 2025 Source: G2.com
HubSpot Marketing Hub Review
What do you like best about HubSpot Marketing Hub?
What is the most helpful in using Hubspot Marketing Hub is the ability to streamline information saving time and effort while marketing in this complex landscape.
What do you dislike about HubSpot Marketing Hub?
As of yet, I have not identified a downside.
What problems is HubSpot Marketing Hub solving and how is that benefiting you?
Account data management
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SL

Scott L

April 10, 2025 Source: G2.com
Easiest to use marketing automation
What do you like best about HubSpot Marketing Hub?
.Ease of use is the best among all marketing automation major players
What do you dislike about HubSpot Marketing Hub?
The ease of use can lead to less options of things that can be done
What problems is HubSpot Marketing Hub solving and how is that benefiting you?
Basically r erything
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VS

Verified User in Financial Services

April 8, 2025 Source: G2.com
Hubspot-The ultimate tool for your Marketing game
What do you like best about HubSpot Marketing Hub?
I like the fact that it provides a comprehensive suite of tools,including email marketing,social media management,content management and analytics.
What do you dislike about HubSpot Marketing Hub?
It can be expensive ,especially for smaller businesses or those with limited budgets.
What problems is HubSpot Marketing Hub solving and how is that benefiting you?
HubSpot Marketing Hub solves problems like lead generation,conversion, and analytics,benefiting users by strealining marketing processes,enhancing personalization, and providing data-driven insights to optimize strategies and improve ROI.
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VS

Verified User in Information Technology and Services

April 4, 2025 Source: G2.com
Great Marketing solution - No need for additional integration with CRM
What do you like best about HubSpot Marketing Hub?
The best is Hubspot is the CRM for sales but at the same time it has marketing, CSM, support type of different packages. Having marketing solution inside CRM is so easy. We do not need to implement anything, or do anything extra to connect with sales part. No brainer to buy Hubspot marketing especially if company already uses CRM of Hubspot
What do you dislike about HubSpot Marketing Hub?
Even though prices look fair at the first glance, unfortunately it is not the case. If you are doing B to C business and massive marketing email transactions, then costs can be quite high.
What problems is HubSpot Marketing Hub solving and how is that benefiting you?
We were using different marketing tools, for social media, email marketing, CRM etc. We were integrating all those end to end, never got a good results. Patching the softwares or adding one another does not work well! Thanks to Hubspot we have all in place now. Marketing team can also easily track which MQL affects SQL since we have one platform for all.
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SF

Sanya F

March 29, 2025 Source: G2.com
Hubspot, The King of CRM!
What do you like best about HubSpot Marketing Hub?
What I like best about HubSpot Marketing Hub is the ease of integration, implementation, and use. It also simplifies campaign administration, making my work more productive. Not to talk about the seamless CRM link which allows me to keep track of customer interactions easily with minimal effort. Also, the detailed reports provide me with valuable information for refining our marketing strategy smoothly. They've got good customer suppot as well.
What do you dislike about HubSpot Marketing Hub?
Anyway, what I dislike about HubSpot Marketing Hub, the least helpful, and the downsides of using HubSpot Marketing Hub majorly is the high cost, especially if you are using the advanced features. Some of the automation tools make it very difficult to set-up complex workflows in the process. Also, learning how to navigate the tool takes time and dedication and can be dificult for new users.
What problems is HubSpot Marketing Hub solving and how is that benefiting you?
One of the major problem HubSpot Marketing Hub is solving for me is that, it helps me manage and nurture leads more effectively by automating follow-ups and personalising daily outreach. It helps me to keep all our clients' data in one place for easy management, making it easier to track interactions and optimise campaigns which has also improved our conversion rate.
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YJ

Yanice J

March 29, 2025 Source: G2.com
Great for Marketing Needs
What do you like best about HubSpot Marketing Hub?
I like that you can run so many applications through the platform to make for a seamless experience.
What do you dislike about HubSpot Marketing Hub?
It can seem a little overwhelming when first learning the tool
What problems is HubSpot Marketing Hub solving and how is that benefiting you?
Housing leads
Read more

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