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Best thing that i like about HubEngage Tool -
1. Easy to use and even HR interns can work on it which increases efficiency
2. HubEngage can automate client contacts such as welcome emails, order confirmations, and follow-up messages, which saves time.
Few things that needs improvement in HubEngage Tool -
1. HubEngage currently has extremely limited reporting features which is a roadblock in some business case scenario.
2. HubEngage can leverage AI to automate additional processes and give customers more individualised service.
Business Problems that can be solved using HubEngage as a Tool -
1. HubEngage is a platform that is scalable and can expand along with a company.
2. Businesses can use HubEngage to gauge client satisfaction using tools like surveys and feedback forms which is a great feature to know customer at a much granular level.