Housecall Pro Reviews

User Rating

4.5/5 (Based on 1,283 Ratings)

Rating Distribution

Excellent
74.6%
Very Good
13.8%
Average
3.7%
Poor
1.9%
Terrible
5.9%

User Sentiments

User-Friendly Interface, Excellent Customer Support, Efficient Scheduling and Dispatching, Seamless QuickBooks Integration

Limited Mobile App Functionality, Inconsistent Software Performance, Slow Photo Uploads, Inadequate Reporting Functionalities

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Review Summary

HouseCall Pro receives positive feedback for its user-friendly interface, robust scheduling and dispatch features, and comprehensive customer management tools. Reviewers appreciate its ability to streamline operations, improve communication, and enhance customer satisfaction. Some users mention occasional glitches and a learning curve, but overall, HouseCall Pro is praised for its reliability, efficiency, and positive impact on business growth.

Pros

Streamlined scheduling and dispatching for efficient job management.
Comprehensive suite of features for managing customer relationships and billing.
Mobile app allows technicians to access job details and update status on the go.
Robust reporting capabilities for analyzing business performance.

Cons

Limited customization options for reports and invoices.
Some users have experienced occasional glitches and bugs affecting app stability.
Customer support responsiveness could be improved for addressing queries promptly.

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Reviews

Ritz Achtemichuk

October 11, 2024 Source: Trustpilot.com

Experience with Sunrise Heating/Prohousecalls

No. 1 - Sunrise Heating A/C crew came in placed drop mats through out house, vacuumed all left over after the installation of units, were polite, introduced themselves, answered all my questions regarding warranty, operation of unit, cleaning of filters, replacement of batteries, etc. I would definitely recommend them to anyone.

Mark Adams

October 2, 2024 Source: Trustpilot.com

Great outward communication

Great outward communication. Scheduled events occurred at specified times. High level energy from techs. Customer focus all the way.

fred woolf

July 26, 2024 Source: Trustpilot.com

Trust Pristine Plumbing

I contacted Pristine Plumbing to see about repairing or replacing my outside leaky faucet.
They scheduled my service request quickly.
Upon arrival, he evaluated the situation, gave a price quote and made the replacement. Service was quick and professional.
Pristine Plumbing will be my plumber of chose for any future plumbing issues.
They provide outstanding service.

Steve Hutchins

July 11, 2024 Source: Trustpilot.com

Fantastic service from Dmytro M

Fantastic service from Dmytro M. of FUSE service HVAC+Electrical!!! He came out the day I called and he experterly diagnosed and repaired my A/C unit. I will use Fuse again!

Christopher Klicko

June 7, 2024 Source: Trustpilot.com

Fantastic App.!!

Date of experience: June 07, 2024

Patrick S. Walsh

April 24, 2024 Source: Trustpilot.com

COMFORTAIRZ were efficient

COMFORTAIRZ were efficient, and knowledgeable and easy to deal with. Would recommend them for any future AC and Heating needs.

rusty shakelford

April 18, 2024 Source: Trustpilot.com

curteus frendly and duane rides .

duane and he's helper have a first class rig i felt safe with my bike in hes hands. they are very personable, frendly . he called to tell me when he was en route he drove about 35 miles to tow me less than two miles ! he only cost 100.00 dollars for all that I will use them again .

JK

April 15, 2024 Source: Trustpilot.com

Came on time

Came on time. Installed equipment and setit up for me. A great service, highly recommend to all.

Nancy Fleck

March 11, 2024 Source: Trustpilot.com

Palaska Plumbing Experience

He was very kind and confident. Very punctual and clean. Did the job professionally and quickly. Cleaned up well and got rid of the old hot water heater. Couldn't be happier! I would recommend Palaska Plumbing for your next job. This was my personal experience and I have not been compensated for my review.

Edmond Roy

January 15, 2024 Source: Trustpilot.com

Fireside Hearth & Leisure has a…

Fireside Hearth & Leisure has a fantastic workforce every employee that I delt with was very professional and hardworking. Yes, that includes the office workers as well. They were recommended to me by Brian Lang Home remodeling, and I have no regrets choosing Fireside Hearth & Leisure. Thanks to Brian at Fireside who was very helpful guiding me into the right direction. Ed Roy