Home/ Time Tracking Software/ Hourly/ Reviews
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Track employee-specific expenditures efficiently
93.5%
6.5%
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Easy to Use Interface, Excellent Customer Support, Time-Saving & Efficient, Accurate Time Tracking
Limited Reporting Features, Occasional Software Glitches, Lack of Certain Integrations, Mobile App Functionality Issues
Hourly consistently receives high praise for its user-friendly interface, making payroll and time tracking a breeze. Users appreciate its simplicity, cost-effectiveness, and exceptional customer support. They highlight the platform's ability to streamline payroll processes, reduce paperwork, and provide valuable insights into labor costs. While some reviewers note minor issues with reporting or offline functionality, the overall consensus is highly positive, with many praising Hourly as a game-changer for their businesses.
AI-Generated from the text of User Reviews
I like how the app is laid out well, it works for my work flow, and its easy for my employees to use. I also like how they integrate with a workman's comp insurance service, which saves us both time and money. Cannot recommend hourly enough & we have referred them to several companies.
Customer service is very responsive & they strive to get bugs fixed in a timely manner.
It sometimes does not update in real time requiring a refresh of the app or web portal. They also do not currently handle prevailing wage payroll processing, which is a needed feature for the construction industry.
Saving me time when it comes to payroll processing and workmans comp reporting.
Hourly is user friendly, time saving and easy to navigate. The ability to get a snapshot of reports for various categories is superb. We are able to pull payroll information by location, job duties, employee and so much more. It is instrumental when pulling tax forms or dollars spent on payroll for the month/quarter/year. The support team is phenomenal. They are all knowledgeable, friendly and quick to assist when needed.
The only issue we have had is then we are in an area with poor cell service. We sometimes have to manually enter a time punch. Aside from that we have been thrilled with hourly.
Hourly solves all of our time tracking, payroll and hr needs. Hourly allows our employees to track their own hours and breaks. They are able to see their paycheck info as well as their tax info directly on the app. It has been a game changer to have the app assist the employees, thus cutting out the office as the go between.
As a small business owner, I have been using hourly for nearly a year. I love it, it's so simple!
Nothing, I have no complaints. this is a very effective service
The only issue is inable to offer "Certified" Payroll Services.
I was recommended to this company by my insurance agency. I am supper appreciative of this connection. I used to work with ADP for years and hated processing payroll. It was complicated and expensive. It takes me less than 5 minutes to process 20 employees by weekly payroll. its cheaper and customer service and support is just amaizing.
Not applicable as I dont have anything I do not like
Hourly is making the payroll process easy and quick. its no longer time consuming and reducing the coast of payroll processing
Hourly is the best payroll solution for any business looking for a platform that is both easy to use and affordable.
There is nothing I dislike. Everything is great about the software.
Hourly allows all of my employees to tractor hours and see how much you're going to get paid on a biweekly basis. It also allows them to see how much sick hours or PTO they are accruing.
Its pretty simple and very intuitive to what an administrator needs for doing Payroll. My customer rep is very responsive and also the BEST!
Nothing - its really a good product, having used bigger companies like Paychex for payroll, this hands down is much better!
Keeping employees honest - they know they are being tracked as far as time tracking so its a non-issue.
Ease of integration. Price is amazing. We were looking for improved customer service with our workers compensation program. The rates provided by Hourly were significatly lower than their competitors and the customer service was far superior. Quite frankly, we would have switched just based upon the improved customer service experience.
Reporting could be slightly more robust. But, overall we are extremely happy with the switch to this provider. I do not have any other complaints or criticisms.
Reduced workers compensation costs. Greatly improved workers compensation customer service. Significantly improved time tracking for our employees. Easy payroll runs.
The portal is user-friendly. The customer service representatives are also beneficial.
I have not had any negative interactions with hourly.
Makes payroll easy to process.
The ease of use of the platform, the payment methods and the user interface, in general, make Hourly excellent.
In addition to an excellent support team that is always on hand to answer any questions.
Lack of integration with electronic signature. It would be an option to add to finalize the payment circle for employees.
The processes of calculating taxes and paying employees are often confusing without an accountant. Hourly makes these processes extremely easy.
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It is user friendly, easy to navigate and affordable.
The reports take some getting used to after using QuickBooks fro so many years.
Worker's compensation payments: using Hourly cut down on the upfront payment for the premium on the new policy. It makes all the tax and worker's compensation payments each time payroll is ran.