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Hourly Reviews

User Rating

4.9/5 (Based on 139 Ratings)

Rating Distribution

  • Excellent

    93.5%
  • Very Good

    6.5%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Easy to Use Interface, Excellent Customer Support, Time-Saving & Efficient, Accurate Time Tracking

Limited Reporting Features, Occasional Software Glitches, Lack of Certain Integrations, Mobile App Functionality Issues

Do You Use Hourly?

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Review Summary

Hourly consistently receives high praise for its user-friendly interface, making payroll and time tracking a breeze. Users appreciate its simplicity, cost-effectiveness, and exceptional customer support. They highlight the platform's ability to streamline payroll processes, reduce paperwork, and provide valuable insights into labor costs. While some reviewers note minor issues with reporting or offline functionality, the overall consensus is highly positive, with many praising Hourly as a game-changer for their businesses.

Pros

  • Hourly saves time and money on payroll processing.
  • It's easy to use for both employers and employees.
  • Excellent customer service with responsive support.

Cons

  • Some reported issues with report generation and formatting.
  • Limited offline functionality for employees out of range.
  • May not be suitable for businesses with multiple state payroll.

AI-Generated from the text of User Reviews

Reviews
RK

Rebecca K

November 29, 2023 Source: G2.com
"From a Payroll Specialist"
What do you like best about Hourly?

It is user friendly, easy to navigate and affordable.

What do you dislike about Hourly?

The reports take some getting used to after using QuickBooks fro so many years.

What problems is Hourly solving and how is that benefiting you?

Worker's compensation payments: using Hourly cut down on the upfront payment for the premium on the new policy. It makes all the tax and worker's compensation payments each time payroll is ran.

Read more
TM

Travis M

October 30, 2023 Source: G2.com
"Great app & portal, great feature set, great customer service"
What do you like best about Hourly?

I like how the app is laid out well, it works for my work flow, and its easy for my employees to use. I also like how they integrate with a workman's comp insurance service, which saves us both time and money. Cannot recommend hourly enough & we have referred them to several companies.

Customer service is very responsive & they strive to get bugs fixed in a timely manner.

What do you dislike about Hourly?

It sometimes does not update in real time requiring a refresh of the app or web portal. They also do not currently handle prevailing wage payroll processing, which is a needed feature for the construction industry.

What problems is Hourly solving and how is that benefiting you?

Saving me time when it comes to payroll processing and workmans comp reporting.

Read more
VO

Victoria O

October 19, 2023 Source: G2.com
"Hourly is a game changer"
What do you like best about Hourly?

Hourly is user friendly, time saving and easy to navigate. The ability to get a snapshot of reports for various categories is superb. We are able to pull payroll information by location, job duties, employee and so much more. It is instrumental when pulling tax forms or dollars spent on payroll for the month/quarter/year. The support team is phenomenal. They are all knowledgeable, friendly and quick to assist when needed.

What do you dislike about Hourly?

The only issue we have had is then we are in an area with poor cell service. We sometimes have to manually enter a time punch. Aside from that we have been thrilled with hourly.

What problems is Hourly solving and how is that benefiting you?

Hourly solves all of our time tracking, payroll and hr needs. Hourly allows our employees to track their own hours and breaks. They are able to see their paycheck info as well as their tax info directly on the app. It has been a game changer to have the app assist the employees, thus cutting out the office as the go between.

Read more
SJ

Sherylea J

October 18, 2023 Source: G2.com
"Small Business - Saved me lots on time and service cost!"
What do you like best about Hourly?

As a small business owner, I have been using hourly for nearly a year. I love it, it's so simple!

What do you dislike about Hourly?

Nothing, I have no complaints. this is a very effective service

What problems is Hourly solving and how is that benefiting you?

The only issue is inable to offer "Certified" Payroll Services.

Read more
TH

Tammar H

March 14, 2023 Source: G2.com
"Easy application for payroll"
What do you like best about Hourly?

I was recommended to this company by my insurance agency. I am supper appreciative of this connection. I used to work with ADP for years and hated processing payroll. It was complicated and expensive. It takes me less than 5 minutes to process 20 employees by weekly payroll. its cheaper and customer service and support is just amaizing.

What do you dislike about Hourly?

Not applicable as I dont have anything I do not like

What problems is Hourly solving and how is that benefiting you?

Hourly is making the payroll process easy and quick. its no longer time consuming and reducing the coast of payroll processing

Read more
JS

Joanna S

March 8, 2023 Source: G2.com
"Best Payroll Service"
What do you like best about Hourly?

Hourly is the best payroll solution for any business looking for a platform that is both easy to use and affordable.

What do you dislike about Hourly?

There is nothing I dislike. Everything is great about the software.

What problems is Hourly solving and how is that benefiting you?

Hourly allows all of my employees to tractor hours and see how much you're going to get paid on a biweekly basis. It also allows them to see how much sick hours or PTO they are accruing.

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PF

Peggy F

February 2, 2023 Source: G2.com
"Responsive, Simple and Get's the Job Done!"
What do you like best about Hourly?

Its pretty simple and very intuitive to what an administrator needs for doing Payroll. My customer rep is very responsive and also the BEST!

What do you dislike about Hourly?

Nothing - its really a good product, having used bigger companies like Paychex for payroll, this hands down is much better!

What problems is Hourly solving and how is that benefiting you?

Keeping employees honest - they know they are being tracked as far as time tracking so its a non-issue.

Read more
AU

Anonymous User

January 17, 2023 Source: G2.com
"Hourly Payroll and Workers Compensation Review"
What do you like best about Hourly?

Ease of integration. Price is amazing. We were looking for improved customer service with our workers compensation program. The rates provided by Hourly were significatly lower than their competitors and the customer service was far superior. Quite frankly, we would have switched just based upon the improved customer service experience.

What do you dislike about Hourly?

Reporting could be slightly more robust. But, overall we are extremely happy with the switch to this provider. I do not have any other complaints or criticisms.

What problems is Hourly solving and how is that benefiting you?

Reduced workers compensation costs. Greatly improved workers compensation customer service. Significantly improved time tracking for our employees. Easy payroll runs.

Read more
AU

Anonymous User

January 5, 2023 Source: G2.com
"Accounting Assistant"
What do you like best about Hourly?

The portal is user-friendly. The customer service representatives are also beneficial.

What do you dislike about Hourly?

I have not had any negative interactions with hourly.

What problems is Hourly solving and how is that benefiting you?

Makes payroll easy to process.

Read more
PB

Pedro B

January 2, 2023 Source: G2.com
"Easy to use and setup, great support"
What do you like best about Hourly?

The ease of use of the platform, the payment methods and the user interface, in general, make Hourly excellent.

In addition to an excellent support team that is always on hand to answer any questions.

What do you dislike about Hourly?

Lack of integration with electronic signature. It would be an option to add to finalize the payment circle for employees.

What problems is Hourly solving and how is that benefiting you?

The processes of calculating taxes and paying employees are often confusing without an accountant. Hourly makes these processes extremely easy.

Read more

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