Hotspot Shield Reviews

The app itself provides great service to us. I found my permanent VPN app.

Date of experience: November 10, 2024

Edit: I have been fully refunded before i received a reply. Im happy with that so all is well now. Hopefully they improve their system so this doesn't happen again 😊

So back in 2016 Hotspot shield was offering a deal, it was approximately £60 for a lifetime membership (60 years). So I have my membership, everything is wonderful and happy. I have my subscription end date 2057 and everything is going perfectly. 9 years later on the 1/11/2024 hotspot shield randomly decide i need an extra 60 years and bill me again and extend my service to 2116. I'm not rocket scientist but I'll be long dead before then.
Hotspot shield haven't replied on their customer support email and financially I cannot afford to pay this unauthorised transaction. It doesn't appear as if they have a English phone number and I don't want to be charged international call rates for a mistake they made.

Solid VPN, been using it since 2015.

Wish I had lifetime access, rather than a yearly subscription, but other than that, a fantastic service!

You're doing a great job. I appreciate the fast performance, stable connections, and how easy this VPN is to use!

Reliable and fast

Hotspot shield provides reliable customer support with prompt responses and knowledgeable. They help me in my queries and answer all my questions about the product.

This is a fast vpn. I left my old VPN because it is not reliable. Hotspot shield makes my productivity more easier

Date of experience: May 24, 2024

I frequently use the app's service and it is excellent. I am very satisfied with it