Home/ Heat Map Software/ Hotjar/ Reviews
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Page Visitor Behaviour Insights Using Heatmaps and More
49%
41.6%
6.6%
0.5%
2.3%
Session Recordings, Heatmaps, Ease of Use, Actionable Insights
Limited Free Plan, Data Storage Limitations, Pricing, Limited Integrations
Hotjar's user reviews reveal both positive and negative experiences. Many users find the heatmaps and session recordings features valuable for understanding user behavior and identifying pain points. They appreciate the easy-to-use interface and the ability to quickly set up and customize surveys. However, some users report challenges with the pricing structure and the accuracy of the data collected. Additionally, a few users have expressed concerns about the impact Hotjar may have on their website's performance and security. Overall, Hotjar appears to be a popular tool with a range of features that can provide insights into user behavior, but users should carefully consider their specific needs and budget before committing to a subscription.
AI-Generated from the text of User Reviews
Hotjar has everything which is required to analyse visitor's activity which may required for customising website as per customer's requirement. Easy to integrate with any website / cms
Every features are inplace, nothing to dislike about hotjar.
Helped us in analyzing customer's interest on website, and also we had used to tests any issues.
User-friendly tool, which helps the designers to improve the user experience of their application. It records user sessions, which helps to understand how users navigate and interact with your website.
It has a feature is a feature to generate heatmaps, which highlights the area of web pages, where the user clicks, moves, and scrolls the most.
It has privacy concerns, as it records the user sessions, plus it does not provide the real-time data, as you cannot have instant feedback address issue promplty.
Helping me understand user behavior, how I should optimize the site, and improves the overall user experience.
Hotjar is a powerful and user-friendly tool for website optimization and user behavior analysis, making it a great option for website owners looking to improve their website's performance and user experience.
Offers a range of other features, such as surveys, feedback polls, and session recordings, which can help website owners gather valuable insights about their visitors' behavior and preferences. Nothing to dislike.
One of the things that makes Hotjar great is its ease of use and user-friendly interface, which allows users to quickly set up and start using the tool without needing any technical knowledge
The best part of Hotjar is its ability to provide valuable insights into user behavior and website performance.
I really like visitors' session recordings. They are fun to watch and understand the user journey and behavior.
Hotjar's integration options with other marketing and analytics tools are limited, which sometimes makes it difficult to use in conjunction with other platforms.
Providing insights about the areas of the website where users spend the most time. Helps understand the user journeys and dropoff reasons. Provides a glims of which part of our site is most visited and which CTA's have most heat vs which have less and help optimize the site better.
It is super easy to use and does exactly what you want it to. It shows click data and even scroll data.
I dislike that as a long time user it has not only became a lot more expensive but certain features that were part of cheaper packages is now on much more expensive plans.
We wanted to see where people clicked on our sites pages. We also wanted to see how far down they scrolled. It helps us to know what is working and what is not on our website.
I love the heatmap function, so it tells me where people click on my website and where do they stop scrolling. The recording of each visit is also pretty insightful.
I don't have anything I don't like about Hotjar at this stage.
It's a great tool to see where people clicks and can tell us what buttons doesn't seem to convert much. It really helps increase our conversion rate. I'm happy with this function.
Easy, actionable insights and high value. Began using in 2015 - found big vakue then and still do!
Nothing - easy interface, strong value, fast take-aways
The heatmap capability has always been strong and I gain quick insights from tracking user behavior and then taking next, resulting improvement steps.
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