Hootsuite Reviews

The possibility to post in several social media.

maybe, the possibility to post more than 5 posts in the same session.

I can avoid some steps every time I need to post it and save time

The platform is easy to use and intuitive for those who are not familiar with the program. Schedule multiple e-mails at once and track conversions all in one place. Data pull is easy to register your ROI.

Having to edit each individual social platform once the message has been launched in the program.

I have no issues that Hootsuite is solving. They just make posting and managing social easy.

Hootsuite's exceptional customer service stands out to me, which has left a lasting impression. My direct contacts with their support team contribute significantly to my positive experience with a tool I use daily. Hootsuite's user-friendly interface makes it accessible for social media beginners and experts, offering a seamless experience. Additionally, I value the regular updates they provide, which keep me informed about the latest features and improvements and enhance the overall usability of the platform.

One drawback I've encountered with Hootsuite is the occasional limitation with the tag feature, especially on Twitter. There are instances where I can't use the tag feature, and I'm forced to either run the tweet as is or post it in real time. I've experienced a similar issue with LinkedIn, although they are actively addressing this concern.

Hootsuite helps me with time management. The scheduling feature allows me to plan my weeks with holidays, recognitions, etc., without completing everything in one day.

Analytics, Streams, Ampyfi, Planner

I've been using Hootsuite for over 2 years and it fits perfectly as a solution for social media management and customer service operations.

I believe it is a platform that suits me perfectly and therefore there is nothing I don't like.

Inbox 2.0 helps us quickly identify problems using keywords and map important issues for a quick solution for our customers.

Being able to manage all my social platforms in one place for all my clients. My team uses Hootsuite daily for posting, reporting, and community management and there is no way we would be able to handle the volume of client requests and client load if we did not have Hootsuite, the tool that helps us manage it all in one clean dashboard.

Because it's a 3rd party tool any API changes mean there are service disruptions which you don't have in the same way when you post natively.

We can quickly manage all our client's profiles, report on progress and interact with feedback in real time. Without Hootsuite we would have to log into multiple different accounts for each platform we were using and would not be able to manage the amount of clients we can easily use in the platform now.

possibility to integrate within a huge amount of apps, you can integrate bots to engage, create easy to use automations and customer satisfactions questionary

I would like to be able to create a ticket number to give to my custumer and when they come back, so I could easily find a specific case or even he could come back and talk about something using this ticket number

Is solving: Publishing, engaging. It turns out to be quite easy to do this actions