Home/ New SaaS Software/ Homesnap Pro/ Reviews
Real-Time Agent Software
Property Information Availability, User-Friendly Interface, Real-Time Market Updates, Google Business Integration
Ineffective Lead Generation, Poor Customer Service, Inaccurate Information, Lack of MLS Integration
User reviews of Homesnap Pro are mixed, highlighting both its strengths and weaknesses. Many users appreciate the user-friendly interface, its integration with MLS, and the ability to share property information easily. However, a significant number express dissatisfaction with Homesnap's customer service, reporting long wait times, unresponsive staff, and difficulty resolving issues. The effectiveness of its lead generation services is also debated, with some users finding value in its tools while others deem it a waste of money due to low-quality leads or lack of transparency.
AI-Generated from the text of User Reviews
could be the total package for brokers' offices as well as agents. Please make a brokers model with a discounted agent costs for pro plus based on number of agents
Homesnap improvements For Homesnap pro plus agents
Allow a CRM-like follow-up boss to integrate into the Homesnap website - the current solution is weak.
Let agents set up housing drip ( automatically send new listings ) from the website, highlighting the agent. ( as long as they sign up for the newsletter or download the app)
Make changing the zip codes allowable for the newsletter easier- tutorial on how to. So the consumer can have the newsletter sent to the zip codes they want.
Have a dedicated number ( like Zillow) for calls that come in through the concierge service. Most calls not in your contacts on your phone get flagged as spam.
Get a text feature on Google searches for agents who use the concierge service.
Allow concierge leads to be automatically put into my website newsletter.
Change the about me page ( HS website) and add my public profile.
The app is excellent. Have a pop-up tutorial walking buyers/sellers through how to set up alerts and send properties to agents through the app. Customers and clients need help to figure it out. Neither can most agents. ( yes, they should watch the HS training)
Allow a PDF attachment when you send a property through the HS app messages.
Allow a tracking pixel on the websites.
My HS public profile page shows me as the contact agent when a consumer clicks on a property for sale. It would allow me to use the page for advertisements. Why would I, or any agents, drive a buyer or seller to another agent???
Fix the link for client reviews on HS Pro PLus.
I would like to use My Homesnap Public profile for advertising. However, when you click on a home for sale, it promotes the listing agent. Can this be changed to have them contact me? Maybe link to my home snap website when they search homes in the newsletter
Great product , concierge leads are very weak . Use follow up boss with the product
Reviews from the HS review link have not been posted to google in a few months. Solve that, as well as get a dedicated number to ID Calls from leads. We need a text feature on the ads as well.
I like the ability to market my listings to people in and outside the area.
I did not understand it completely, but after a phone call from Homenap professional, I do now!
Homesnap is doing the marketing that I don't have the knowledge base to do.
I use this instead of having an IDX website because clients can search for properties from my homesnap profile! And, it has the added bonus for them to search outside of my state, like nationwide, something I wouldn't get with an IDX website. It would only have the local mls integration. And with Homsnap, it notifies me of potential leads immediately! It has my contact information for them to contact me as well!
Homesnap was nice enough to change my url upon making a request which was really nice of them!
I wish I could have a bigger picture of myself bc it's part of my face/head and cuts off. I also wish I could add a video of myself!
Well it's solving my problem of not having an idx website so my potential clients can search for properties and contact me to be their Realtor.
The ability to connect to the MLS and client seamlessly
The inconsistency of aggregated data on listings and the intermittency of operation of the application itself in regards to accessing the database
Efficient management of buyers and their needs and the ability to see property lines on each listing clearly. Here again though the inconsistency of data accuracy sometimes is annoying
Support and help to improve my online presence has been great through Homesnap Pro. They are responsive and professional, and helpful. I enjoy working with them.
There is nothing I dislike so far. Nothing is missing but there may be other tools you have I could use.
Homesnap has helped my business grow and made my online presence better. They provide excellent support and really help me with my business.
I need to be able to shut it off if I take a day off so my response time does not suffer.
Yes I am more productive.
The ability to search for property and to share with my clients
The site/app can be a bit busy with everything on it. Sometimes searching can be a bit tricky
It allows me to see property values as well as other useful tools like property lines and the ability to use it when on tour with clients
I like the heat maps. I also want to be able to view more details regarding the properties. It can be beneficial in determining factors regarding properties and helpful in competitive situations.
That not all of Homesnap's products are available in our MLS. Due to REIN and their sharing of data. I really like certain features and have never been able to see if they would work for me.
Homesnap is the best app to share with your clients. They love the property lines. You can send out invites to everyone in your contact list and they can become attached to you long before they become your client. That's how I turned one of my renters into a New Construction Home Buyer for a $400K house!
I am getting a complete history of a property right at my fingertips.
Your wait is never long when you call to speak to anyone. They always answer your succinctly.
Absolutely nothing. I like all of their products and how easy it is to use!
Worth the money
I need to know how the discount worked. After it was explained to me, I decided to continue with the auto updates to social media and google.
I can see property's information all at one click
New leads
I can't tell if it's a good lead or not
Your life will be much easier! I would Highly recommend!
Seller's Financing situation
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Able to share any listing link to prospects in under a minute.
There isn't anything that I dislike of the application.
A valuable tool for our business.
Links contain all the questions prospects/clients have. Saves me time.