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HoduCC Reviews

User Rating

4.8/5 (Based on 20 Ratings)

Rating Distribution

  • Excellent

    75%
  • Very Good

    25%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

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Reviews
HV

Hardi V

November 23, 2018 Source: G2.com
"Scalable Call Center Software for Small Firms"
What do you like best about HoduCC - Omnichannel Contact Center Software?

The flow is perfect here. Before this I was afraid even thinking about my own business but after knowing about HoduCC, it is easy to manage my startup business. The software provides us the facility to manage the employees/ agents and customers all together, the call features, IVR, music on hold all together making a full package.

What do you dislike about HoduCC - Omnichannel Contact Center Software?

Initially you may find it complex but after it's easy to use.

Recommendations to others considering HoduCC - Omnichannel Contact Center Software:

I will recommend this to the startups.

What problems is HoduCC - Omnichannel Contact Center Software solving and how is that benefiting you?

For a small business, we don't have that much funding that we can spend more money for this kind of software but Hoducc can be the software you can use for your startup too. We can handle the parallel calls, give a chance to the agent to use the options like weekend/ holiday mode. if one line is busy it automatically redirects to the free one.

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