Hivebrite Reviews

Very user friendly platform and Customer Succes Managers that really go the extra mile to make sure your online Community is tailored to your preferences and needs.

As they have been improving their services over the past years, this meant that some bugs crept in as well. But their Support team always responds in a quick and efficient manner to make sure that any hickups are quickly fixed.

Managing and engaging an online Community.

HiveBrite is an all-in-one solution for bringing together those with similar interests, especially Alumni, in a single comprehensive package. Love the interactive feed, profile management, event management, notifications, and much more!

While additional features could further enhance the platform, there is always additional development in the works as the support team has been phenomenal in keeping customers updated.

Look no further when researching a platform, especially for Alumni, that not only provides profile customization, group management, event registration, email management, and much more but the support team who has been a fantastic group of folks to work with when questions arise. The support that HiveBrite has provided since its inception has been a HUGE selling point.

We use HiveBrite to provide scholars with a single solution that drives a greater sense of an online community while strengthening existing connections and creating additional networking opportunities.

The community platform solution that Hivebrite offers is extensive in terms of features and supports community management from start to finish. The platform and features are very customisable, so you can adapt it to the needs and branding of your organisation, making it seem like a custom platform to your users.

Features we like best and use most: events (+ registrations), social wall to publish messages, 121 networking/matchmaking, and private groups.

Powerful and versatile platform: Hivebrite offers a comprehensive suite of features that cater to diverse community needs. From forums and groups to events and content sharing, it provides all the tools we need to foster engagement and connection.

Intuitive and easy to use: Both the front-end user experience and the back-end administration are remarkably user-friendly. We can easily manage our community, moderate content, and track key metrics without any technical headaches.

Hivebrite's flexible design, ease of implementation, ease of integration, member interaction features, and customer support stand out. With no (or minimal) tech skills required, you can customize the layout of every page with drag-and-drop page elements and automated content. Member profiles can be customized to reflect the precise information that is relevant to your community, and members can find and connect with other members in a variety of ways through the platform.

Last, its open code allows complete customization if you do, in fact, have a tech team with HTML skills, opening up endless design possibilities.

Hivebrite's SEO capability is compromised by the membership/pay wall and its inability to use Javascript for integrations limits some of the value of the open code offer.

I've used Hivebrite for multiple use cases, including

As a training coordinator, I rely on Hivebrite daily to manage groups, organize events, engage with users, and explore features like journeys and mentoring programs. The platform offers a wide range of tools that cater to various needs, making it versatile and powerful for handling multiple tasks.

A standout aspect of my experience with Hivebrite is the exceptional support provided by Erin. Her dedication, responsiveness, and problem-solving skills consistently exceed expectations. Erin is proactive and approachable, always ready to step in with solutions when challenges arise. Her expertise and enthusiasm make even the most complex issues feel manageable, and her energy brings a positive dynamic to every interaction. Having Erin as a resource has been a game-changer, and her support adds significant value to the platform.

Although Hivebrite is a feature-rich platform, its interface can feel complex and requires a steep learning curve. Tasks like uploading images, for example, can be frustratingly rigid, with strict requirements that could be simplified to improve efficiency. A more intuitive design and better guidance for new users would make the platform significantly easier to navigate and use effectively. With these adjustments, Hivebrite could truly unlock its full potential and deliver an even better user experience.

Hivebrite's back office allows clients to customize so many aspects of their users' interface -- from the site map's design to branding elements and content/copy. This customization capability results in a platform that can look, read, and feel unique to the client's use case. It's like "next best thing" to building software yourself, but when you use Hivebrite you don't have to carry the burden of the product's development on your own shoulders. Instead, you've got the backing of a top-notch solutions engineering bench, client success leaders that really care about your use case, and onboarding specialists that are wizards at helping you get your Hivebrite site to do what you want it to.

Each module that drives Hivebrite's core offerings can only be employed for one aspect of the site map. It would be better if a module (its intended functionality) could be enabled in multiple dimensions of our site. (Otherwise, once you've used that module for one page in your site, you can't use that module again.) We also wish we had more customization capabilities when it comes to user search/filter options. Finally, our biggest wish list item for Hivebrite is that they add on a 1-1 meeting scheduling workflow to power actual connections made through the people directory or mentoring module.

Our users need an easily accessible platform on which to convene -- some of them are college students/alumni, others are real-world professionals. These users aren't consuming a product or service as paying digital customers; rather, we're trying to gain their buy-in and commitment to our online Network so that we can facilitate an online career information, networking, and opportunity platform, through which the career-seeking users gain personal, professional benefit. In short, our users have to WANT to be active on our site... it's not required. For them to want to be active, we need UX workflows that are seamless, UI that is appealing, and the ability to enhance the site regularly. It's a problem when we can't shape those things. And, all too often, SaaS clients really can't shape those things very well because of SaaS products that are cookie-cutter and stagnant in development. But, Hivebrite is different. It's better. It addresses our needs and therefore solves the problem we would otherwise have ...of a site that isn't as desirable as we want it to be, and our hands and feet tied in our ability to do anything about it. Our organization had a previous SaaS experience of this nature and it was frustrating at best, debilitating at worst - for our operation.

High-performing platform, listening and availability of the team

We would like even more flexibility on certain implementation features.

Strengthen the sense of belonging and identity of our community

Hivebrite has been a key support in building our community of mobility entrepreneurs. Since the beginning of our journey in 2022, both the team and the platform have been incredibly helpful. The software continuously evolves with new features and improvements, while the team consistently provides immediate assistance. We genuinely feel well taken care of and highly value the relationship.

At this moment, there’s nothing we can say we dislike about Hivebrite.

From technical problems and questions about maximising the benefits they offer to customised support through our Custom Success Manager, Chelsea, who helps us materialise a strategy to sell our memberships, the support is comprehensive and the problems solved are various.

System consolidations, new engagement opportunities for members and organizational scalability have been the main pros of Hivebrite. By centralizing multiple tools and systems into one platform, we’ve eliminated redundancies, saved time, and improved efficiency across our operations.

There are areas for improvement (org complexity, limited design templates, non-member management) but continued updates and regular customer success meetings help with these.

System consolidations, new engagement opportunities for members and organizational scalability