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Hinterview Reviews

User Rating

4.9/5 (Based on 128 Ratings)

Rating Distribution

  • Excellent

    89.1%
  • Very Good

    10.2%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0.8%

User Sentiments

Easy to use, Excellent Customer Support, Improved Candidate Engagement, Unique Approach to Recruitment

Slow Video Processing Times, Limited CRM Integrations, Occasional Technical Issues, Lack of Background Customization

Do You Use Hinterview?

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Review Summary

Hinterview is generally praised for its user-friendly interface, innovative approach to recruitment, and strong customer service. Clients often cite the platform's ability to personalize outreach to candidates and clients, leading to increased engagement and positive feedback. Some users have reported occasional technical glitches, including slow processing times and a lack of background options. While the integration with Bullhorn is appreciated, users wish for more robust CRM integration and the ability to edit videos mid-recording. Overall, Hinterview is seen as a valuable asset for modern recruiters, helping to differentiate services and streamline processes.

Pros

  • Innovative platform that differentiates from other recruitment solutions
  • Easy to use and allows for quick onboarding of new team members
  • Excellent customer service with dedicated Account Managers for support

Cons

  • Video rendering can be slow and sometimes crashes, impacting workflow
  • Limited integration options, particularly with CRMs other than Bullhorn
  • Lack of virtual backgrounds can limit the platform's versatility

AI-Generated from the text of User Reviews

Reviews
TR

Tony R

May 11, 2023 Source: G2.com
"Great tool with incredible support!"
What do you like best about Hinterview?

Hinterview affords the opportunity to connect on a different level compared to traditional methods. The feedback has been very positive from clients! Our customer manager, Phoebe, is fantastic with training and answering any questions we have.

What do you dislike about Hinterview?

The search function & editing function could improve to be more user friendly.

What problems is Hinterview solving and how is that benefiting you?

Allows us to connect with people in a more dynamic and authentic manner

Read more
AU

Anonymous User

April 17, 2023 Source: G2.com
"Excellent Platform, works great with clients and candidates."
What do you like best about Hinterview?

easy to use, candidates and clients like how different and innovative it is

What do you dislike about Hinterview?

sometimes crashes and can be slow, no backgrounds

What problems is Hinterview solving and how is that benefiting you?

get candidates across to clients very well and better then in writing

Read more
RM

Rossa M

April 13, 2023 Source: G2.com
"Rossa Mullally - Review for Hinterview"
What do you like best about Hinterview?

I use Hinterview for just about everything in the recruitment process: from reaching out to candidates and clients, interviewing candidates, recording video preps for volume roles, personalised thank you notes, to congratulating candidates on getting hired. Hinterview can help everywhere; if you can send an email or leave a voicemail; you can do it better with Hinterview

What do you dislike about Hinterview?

The fact that you can't see Hinterview views in the dashboard like you can with Hintros. As an administrator it would be great to be able to filter hinterviews and hintros by User.

Recommendations to others considering Hinterview:

Make sure you have champions at a senior level within your organisation to ensure that it is utilised by your teams.

What problems is Hinterview solving and how is that benefiting you?

Candidate generation

Business development

Networking tool

Remote Interviews

RFI / RFP Response

Advertising

Promotions

Language Testing

Intra company messages

Personalised thank-you notes

These are just a few and we are discovering more. The speed and the visibility of the results of your actions is fantastic

Read more
KR

Kelsi R

April 12, 2023 Source: G2.com
"User Friendly to the Max!"
What do you like best about Hinterview?

Hinterview has streamlined our processes in ways we couldn't even imagine! From helpful and friendly staff and easy implementation to great notifications and happy customers- we are sold on what Hinterview has to offer!

What do you dislike about Hinterview?

There isn't much to dislike about Hinterview. The only change I would make is to have some sort of deadline in place for employers to choose candidates in a faster more efficient way.

What problems is Hinterview solving and how is that benefiting you?

We used to have to schedule individual interviews with every candidate which is challenging as we work across multiple timelines. Now, each piece of the process can work in their own time zone!

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CH

Chris H

April 6, 2023 Source: G2.com
"Hinterview is a vital and versatile tool for the modern day Recruiter"
What do you like best about Hinterview?

Emma and Freddie from Hinterview have been amazing, and their training sessions are well-delivered and on point. The tool itself I couldn't rate it highly enough. It's entirely versatile for modern-day recruiting; it can be used in a Delivery type role for interviewing candidates on behalf of clients and headhunting, but also for Business Development and Networking.

What do you dislike about Hinterview?

No cons for me right now; they are continually improving the tool.

What problems is Hinterview solving and how is that benefiting you?

I like the fact there is no the screen recording fucntion.

Read more
BE

Brett E

April 6, 2023 Source: G2.com
"An excellent and dependable product that add immense value to our offering"
What do you like best about Hinterview?

The client portal adds the best value for us, it accelerates the hiring process and adds value to our clients.

What do you dislike about Hinterview?

lack of integration with our CRM, one common database would make things easier

What problems is Hinterview solving and how is that benefiting you?

it allows us to get candidates who would not normally be considered in front of the client.

Read more
AM

Angela M

April 5, 2023 Source: G2.com
"The partnership is grade "A""
What do you like best about Hinterview?

When we first started with Hinterview, I loved how they were focused on partnership and how we could work together to achieve our company goals. It wasn't just lip service, they have been amazing partners who constantly check on us and make sure we are on track to reach our goals. They give us any support that we need when we need it. The training is fantastic as well. Phoebe Pickersgill does an amazing job with managing our account and being available whenever we need it!

What do you dislike about Hinterview?

I don't really have any dislikes. There are definitely features that we have communicated with Hinterview and our representative that we would like to see in the future, but no real dislikes

What problems is Hinterview solving and how is that benefiting you?

It differentiates us from other recruiting agencies when reaching out to companies or candidates. Makes a cold call into a warm call by putting a face with a name.

Read more
AU

Anonymous User

April 5, 2023 Source: G2.com
"Excellent Video Recruitment Software with even better Customer Support"
What do you like best about Hinterview?

The ease-of-use and overall simplicity of the UI makes Hinterview stand apart from the rest. I have on-boarded several members of my team, and I can go from showing them the program to them being an interview pro in a day or two. The ability to get up and running so quickly is largely do to the excellent customer service at Hinterview. Our rep Phoebe Pickersgill has not only guided us through every step of the process but routinely checks back in to make sure we are getting the most out of our partnership.

What do you dislike about Hinterview?

If there is one Achilles heel of Hinterview it is their processing time. Sometimes the "hinterview bots" can take quite a long time to render a video, and when the program's goal is to easily and quickly send videos waiting five or so minutes for a video to render can disrupt workflow.

What problems is Hinterview solving and how is that benefiting you?

Hinterview reduces what we call our "trust gap" with clients and candidates alike. Hinterview lets us show we are real people who are trying to make genuine connections. Hinterview lets us deliver that message and land, whereas with email or Linkedin messaging that personal touch can and often is lost.

Read more
DS

Darwin S

April 5, 2023 Source: G2.com
"One of the best tools that we use!"
What do you like best about Hinterview?

Everything.... first, Phoebe and the support team have been phenomenal including onboarding, training, supporting our questions and they are incredibly timely. It is an incredibly effective tool to differentiate from the competition and we regularly get comments about what a great personal touch it adds. It helps us differentiate from the "white noise" and transactional firms in the industry.

What do you dislike about Hinterview?

I don't see any.... I can't tell you something that I dislike. If it could do my job for me! Or maybe give me contact data that would be incredible but that's not what it's for.

It is an investment but worth it.

What problems is Hinterview solving and how is that benefiting you?

We use it to reach out and differentiate, and are looking to use it as part of our submission process to introduce candidates and differentiate the process, as well to make it more personal and help change the candidate and client experience in a positive fashion.

Read more
KL

Kaitlyn L

April 5, 2023 Source: G2.com
"Makes working more personable and good fun"
What do you like best about Hinterview?

I really enjoy the tracking of who can view your hintros

What do you dislike about Hinterview?

Sometimes it can be lagey, can make it confusing to watch

What problems is Hinterview solving and how is that benefiting you?

Creates human connection and puts a face to a name

Read more

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