HighRadius Treasury and Risk Reviews

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I have been in contact with HighRadius for many years as a Credit executive for a multinational company. They were even invited to one of our tenders years ago in Credit Management. They have an inspiring system concerning a number of AR and Credit issues.

My problem is that they are very bad organized. For this reason I am not considering them anymore as serious service provider. I receive calls from time to time from various people within HighRadius trying to present their solution, however it had been presented to me several times. I even had video conferences with them in which I explained what our needs are. Their customer relationship management is a disaster. One hand doesn't know what the other is doing... I don't take any calls anymore and delete the emails they send me.

This company has called me incessantly, from phone numbers in the areas where I do business so I keep answering their calls in case it is a customer. Even when I have told them I do not have time, or they need to email me and not call, they still call. I have told them I am not the decision maker and I will not purchase their services, they still call. They scheduled me for a meeting, I asked them to send an email, they called when I did not attend. They claim to have sent packages in the mail and ask for confirmation of receipt. I tried calling their corporate office to see if these calls are legit or a scam, and I cannot get a human on the phone. I absolutely would not recommend this company.